Excellent modern suite, very helpful staff. Parking is however inadequate.
Latest deals for DoubleTree by Hilton Ottawa Downtown
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Deals from
$87
•Cheapest rate per nightCompare prices for Double room, King room and 40 more DoubleTree by Hilton Ottawa Downtown deals.
Double room, 2 double beds
$87
nightly with fees
Standard room, bed type unknown
$100
nightly with fees
King room, bed type unknown
$101
nightly with fees
Superior room, 2 double beds
$105
nightly with fees
King room, 1 king bed
$133
nightly with fees
Double room, 2 double beds
$137
nightly with fees
King room, 1 king bed
$138
nightly with fees
Double room, 2 double beds
$144
nightly with fees
King room, 1 king bed
$144
nightly with fees
King room, 1 king bed
$145
nightly with fees
Superior room, 1 king bed
$152
nightly with fees
King room, 1 king bed
$154
nightly with fees
Double room, 2 double beds
$154
nightly with fees
Double room, 2 double beds
$170
nightly with fees
Double room, 2 double beds
$183
nightly with fees
Superior room, 2 double beds
$254
nightly with fees
Double room, 2 double beds
$281
nightly with fees
Standard room, 1 king bed
$281
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at DoubleTree by Hilton Ottawa Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Reviews of DoubleTree by Hilton Ottawa Downtown
8.4
Very good
2725 verified ratings
Wonderful
1367
Very good
580
Good
411
Okay
143
Fair
119
Mediocre
42
Poor
63
Summary of reviews
Guests say
Overall, guests were highly satisfied with the hotel's central location, making it easy to access local attractions and city highlights. The staff received frequent praise for being friendly, helpful, and accommodating, often going above and beyond to assist guests. Cleanliness was consistently noted as a positive aspect, with many guests describing their rooms as clean and well-maintained. Breakfast offerings were also appreciated for their quality and variety. However, some guests found the room sizes to be smaller than expected, and a few mentioned issues with room features or amenities. Despite these minor drawbacks, the general sentiment was very positive, with many recommending the hotel for its excellent service and prime location.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
1384 reviews
8.2 out of 10
106 reviews
8.6 out of 10
84 reviews
8 out of 10
10 reviews
All reviews
I have stayed here in the past and had great service. Maybe it was the weekend and the staff were overwhelmed. Not my most memorable trip
Cons (-) Softer pillow please.
Pros (+) easy to book hotel room
Cons (-) high price for outdated room, staff could be friendlier, ugly view from our window
Pros (+) The Novotel was close to the Parliment Hill, Byward Market and Shopping.
Cons (-) The road construction made access to the hotel difficult. The traffic noise was also very loud on the third floor on a Saturday night.
Pros (+) Location was great.
Cons (-) When we arrived the room had an odour. The staff came and sprayed with air freshener. We were not offered another room. Later in our stay when we turned on the air conditioner in the corner of the unit on the smell of dog and urine wafted out. When I asked if pets had been housed in the room I was told pets were allowed in all the rooms. If you do not want a room used for pets this is not your cho...
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Pros (+) Location was amazing! Staff very friendly, room clean and comfortable.
Pros (+) Great lobby restaurant. Different twist on flavour with friendly staff
Pros (+) The hotel restaurant was excellent.
Cons (-) The view from the room was depressing. The first one they offered looked upon a parking lot, the next one, which was the only other possibility, upon a construction site filled with debris. The reception desk personnel did not speak French. The bar decoration was not at all like the one posted on Kayak.
Pros (+) It was okay..
Cons (-) I expected it to look a bit newer than it was.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
The hotel offers an indoor heated pool, jacuzzi, and fully-equipped fitness center for guest enjoyment. Additionally, there are seven meeting and event rooms, a self-serve business center, and AV equipment available.
How is the food quality at the hotel?
The hotel has a restaurant and bar for guest dining, and room service is available during limited hours. Guests have mentioned that the breakfast is amazing, and the restaurant offers good quality food.
Is parking easily accessible at the hotel?
The hotel offers paid parking, including covered parking and RV/bus parking. However, some guests have mentioned that the parking is expensive and tight, and there have been concerns about the parking garage.
What can guests expect in terms of cleanliness at the hotel?
Guests can expect clean and comfortable accommodations, as many reviews highlight the hotel's cleanliness. However, some guests have mentioned specific issues with room cleanliness, such as finger prints on mirrors and spills on desks.
When is the best time to visit the hotel?
The high season is in September, and the low season is in December. Visitors can take advantage of the hotel's ideal location, which is within walking distance of various attractions and points of interest.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel offers pet-friendly accommodations, which is a plus for guests traveling with their furry companions.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as Byward Market, the Rideau Canal, and the Parliament, all within walking distance.
Be Mindful of Parking
Some guests found the parking expensive and tight, so it's advisable to consider alternative parking options if needed.
Check Room Amenities
Upgraded suites offer additional living space and premium amenities, providing a more comfortable stay for those seeking extra comfort.
Take Advantage of the Fitness Facilities
The hotel features a fully-equipped fitness center, indoor heated pool, and jacuzzi for guests to enjoy during their stay.
Consider Room Selection Carefully
While some guests praised the cleanliness and comfort of their rooms, others experienced issues such as malfunctioning thermostats and uncleanliness. It may be beneficial to carefully consider room selection based on guest feedback.
Plan for Breakfast
The hotel offers a breakfast buffet for a fee, so guests may want to plan for this additional cost or explore nearby dining options.
Be Aware of Service Limitations
Some guests experienced delays with room service and encountered challenges with communication regarding delays and limited bathroom amenities.
Address Any Concerns Promptly
If any issues arise during your stay, promptly addressing them with the front desk can lead to a more satisfactory resolution.
Location
33 Nicholas Street, Ottawa, ON K1N 9M7
What's nearby
- Shaw Centre266 yd
- National War Memorial0.3 mi
- Embassy of the United States0.3 mi
- University of Ottawa0.4 mi
- Parliament Hill0.5 mi
- Peace Tower0.5 mi
- National Gallery of Canada0.5 mi
- Library Of Parliament0.5 mi
- Royal Canadian Mint0.6 mi
- Downtown Ottawa0.7 mi
- Supreme Court of Canada0.8 mi
- Library and Archives Canada1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Ottawa Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | May | $265 | $238 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 83% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
DoubleTree by Hilton Ottawa Downtown
Which month has the cheapest rates at DoubleTree by Hilton Ottawa Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at DoubleTree by Hilton Ottawa Downtown is December, with an average nightly rate of $145. The most expensive month is May at $249 per night.
What is the cheapest day to book DoubleTree by Hilton Ottawa Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book DoubleTree by Hilton Ottawa Downtown is Sunday, with an average nightly rate of $190. The most expensive day is Monday at $351 per night.
How far in advance should you book DoubleTree by Hilton Ottawa Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at DoubleTree by Hilton Ottawa Downtown, book around 5 weeks in advance. This could save you approximately 12% compared to booking last minute.
KAYAK's top tips for your stay at DoubleTree by Hilton Ottawa Downtown
FAQs when booking at DoubleTree by Hilton Ottawa Downtown
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 0.8 mi | Ottawa | 7.2 mi |