DoubleTree by Hilton Ottawa Downtown

4 stars
8.4
Very good
based on 2700 reviews
2,700 reviews
33 Nicholas Street, Ottawa, ON K1N 9M7, Canada
33 Nicholas Street, Ottawa, ON
+1 613 230 3033
Sat 9/12
-
Sun 9/13
2 guests, 1 room
Lounge
DoubleTree by Hilton Ottawa Downtown lobby lounge with leather seating, bar area and large windows
Restaurant
Bedroom
Bar
Front desk
Bedroom
Bedroom
Other
Bedroom
Conference room
Conference room
Living room
Bathroom
Bedroom
Banquet hall
Pool
Other
Restaurant
Conference room
Room amenity
Gym
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Novotel Ottawa City Centre hotel offers 4-star accommodations in the heart of the city. Byward Market and the Rideau Canal are just steps from this hotel, which is across the street from the Rideau Shopping Centre and within walking distance of the Parliament. The Ottawa Convention Center and the University of Ottawa are also located near this hotel. Paid parking is located near this luxury hotel, including covered parking and RV/bus parking.

Complimentary WiFi is provided in all areas of the hotel, which also offers pet-friendly accommodations. The Novotel Ottawa City Centre hotel is a non-smoking property. Accessible guest rooms and facilities are available. The front desk offers 24-hour reception and other guest services. Dry cleaning services and a currency exchange are also available. This downtown hotel has an indoor heated pool and jacuzzi for guest enjoyment, as well as a fully-equipped fitness center. A breakfast buffet is available for a fee.

The hotel has a restaurant and bar for guest dining and room service is available during limited hours. There are seven meeting and event rooms at the hotel, which also offers a self-serve business center. Meeting and event planning services are available, along with AV equipment. There are 282 guest rooms and suites at the hotel. All guest rooms include blackout curtains, in-room climate control, a phone, flat-screen TV, and a sofa bed. A private bathroom includes complimentary toiletries and a hairdryer. Ironing amenities are also available. Upgraded suites offer additional living space and premium amenities.

8.4
Very good
2700 reviews

Latest deals for DoubleTree by Hilton Ottawa Downtown

Sat 9/12
-
Sun 9/13
Deals from
$100
•Cheapest rate per night
Compare prices for Standard room, Double room and 39 more DoubleTree by Hilton Ottawa Downtown deals.
Standard room, bed type unknown
No inclusions
Double room, 2 double beds
No inclusions
Superior room, 2 double beds
No inclusions
King room, bed type unknown
No inclusions
Double room, 1 twin bed
No inclusions
Classic room, 2 double beds
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
Standard room, bed type unknown
No inclusions
Superior room, 2 double beds
No inclusions
Standard room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 sofa bed
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
Superior room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
Classic room, 2 double beds
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
Standard room, 1 king bed
No inclusions
Superior room, 2 double beds
No inclusions
Superior room, 2 double beds
No inclusions
Standard room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at DoubleTree by Hilton Ottawa Downtown

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business center

Dining

  • Minibar
  • Kitchenware
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Hypoallergenic
  • Accessible parking
  • Hypoallergenic pillow
  • No smoking
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

General

  • Family rooms
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Sauna

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Hiking
  • Canoeing
  • Ice skating
  • Snowboarding

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Airport shuttle

Bathroom

  • Shower
  • Hairdryer

Outdoor

  • Terrace/Patio

Family friendly

  • Kid-friendly buffet

Fitness

  • Fitness center

Reviews of DoubleTree by Hilton Ottawa Downtown

8.4
Very good
2700 verified ratings
Wonderful
1345
Very good
574
Good
411
Okay
143
Fair
119
Mediocre
41
Poor
62

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent central location, making it convenient for shopping, dining, and sightseeing. Many appreciated the friendly and helpful staff, as well as the overall cleanliness of the rooms and facilities. However, several guests noted issues with parking, such as small spaces, confusing signage, and occasional problems with access cards. The pool was mentioned as a highlight for families, though some guests found its maintenance and supervision lacking. Overall, the hotel is highly regarded for its location, service, and cleanliness, with some room for improvement in parking and pool management.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service9 out of 10
Pool4 out of 10
Parking2.5 out of 10
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All reviews

8.0
Very good
Anonymous, May 2026
Excellent modern suite, very helpful staff. Parking is however inadequate.
4.0
Mediocre
Anonymous, Dec 2023
I have stayed here in the past and had great service. Maybe it was the weekend and the staff were overwhelmed. Not my most memorable trip
9.7
Wonderful
Nafis, May 2019
Cons (-) Softer pillow please.
6.2
Okay
Anonymous, Jan 2019
Pros (+) easy to book hotel room
Cons (-) high price for outdated room, staff could be friendlier, ugly view from our window
9.1
Wonderful
Anonymous, Mar 2018
Pros (+) The Novotel was close to the Parliment Hill, Byward Market and Shopping.
Cons (-) The road construction made access to the hotel difficult. The traffic noise was also very loud on the third floor on a Saturday night.
5.4
Fair
Anonymous, Aug 2017
Pros (+) Location was great.
Cons (-) When we arrived the room had an odour. The staff came and sprayed with air freshener. We were not offered another room. Later in our stay when we turned on the air conditioner in the corner of the uni...
Read more
10
Wonderful
Anonymous, Jul 2017
Pros (+) Location was amazing! Staff very friendly, room clean and comfortable.
10
Wonderful
Rick, Mar 2017
Pros (+) Great lobby restaurant. Different twist on flavour with friendly staff
7.1
Good
Anonymous, Mar 2017
Pros (+) The hotel restaurant was excellent.
Cons (-) The view from the room was depressing. The first one they offered looked upon a parking lot, the next one, which was the only other possibility, upon a construction site filled with debris. The recept...
Read more
8.0
Very good
Anonymous, Feb 2017
Pros (+) It was okay..
Cons (-) I expected it to look a bit newer than it was.

Location

33 Nicholas Street, Ottawa, ON K1N 9M7

What's nearby

  • Shaw Centre266 yd
  • National War Memorial0.3 mi
  • Embassy of the United States0.3 mi
  • University of Ottawa0.4 mi
  • Parliament Hill0.5 mi
  • Peace Tower0.5 mi
  • National Gallery of Canada0.5 mi
  • Library Of Parliament0.5 mi
  • Royal Canadian Mint0.6 mi
  • Downtown Ottawa0.7 mi
  • Supreme Court of Canada0.8 mi
  • Library and Archives Canada1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about DoubleTree by Hilton Ottawa Downtown

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
May
$180
$201
Cheapest month to stay with an average 19% drop in price.
Most expensive month to stay with an average 119% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

DoubleTree by Hilton Ottawa Downtown

Which month has the cheapest rates at DoubleTree by Hilton Ottawa Downtown?

The cheapest month to stay at DoubleTree by Hilton Ottawa Downtown is December, with an average nightly rate of $145. The most expensive month is May at $249 per night.

What is the cheapest day to book DoubleTree by Hilton Ottawa Downtown?

The cheapest day to book DoubleTree by Hilton Ottawa Downtown is Monday, with an average nightly rate of $160. The most expensive day is Saturday at $212 per night.

How far in advance should you book DoubleTree by Hilton Ottawa Downtown?

To get the best price at DoubleTree by Hilton Ottawa Downtown, book around 8 weeks in advance. This could save you approximately 14% compared to booking last minute.

KAYAK's top tips for your stay at DoubleTree by Hilton Ottawa Downtown

  • If you’re after a cheap room at DoubleTree by Hilton Ottawa Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in December and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton Ottawa Downtown, plan to stay on a Monday or Sunday. The most expensive day is usually Saturday.
  • The cheapest price a room at DoubleTree by Hilton Ottawa Downtown was booked for on KAYAK in the last 2 weeks was $160, while the most expensive was $283.
  • How long should you stay at DoubleTree by Hilton Ottawa Downtown? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at DoubleTree by Hilton Ottawa Downtown

  • Where is DoubleTree by Hilton Ottawa Downtown located?

    DoubleTree by Hilton Ottawa Downtown is located at 33 Nicholas Street in Sandy Hill, 0.8 miles from the center of Ottawa. Shaw Centre is the closest landmark to DoubleTree by Hilton Ottawa Downtown.

  • When is check-in time and check-out time at DoubleTree by Hilton Ottawa Downtown?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at DoubleTree by Hilton Ottawa Downtown.

  • Does DoubleTree by Hilton Ottawa Downtown offer free Wi-Fi?

    Yes, DoubleTree by Hilton Ottawa Downtown offers free Wi-Fi.

  • How far is DoubleTree by Hilton Ottawa Downtown from the airport?

    DoubleTree by Hilton Ottawa Downtown is 7.2 miles from Ottawa. DoubleTree by Hilton Ottawa Downtown is 52.6 miles from Ogdensburg.

  • Does DoubleTree by Hilton Ottawa Downtown have a pool?

    Yes, DoubleTree by Hilton Ottawa Downtown has a pool onsite.

  • How does KAYAK find such great DoubleTree by Hilton Ottawa Downtown hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton Ottawa Downtown in Ottawa and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Ottawa Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Ottawa Downtown.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.1
0.8 mi
Ottawa
7.2 mi

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