Novotel Ottawa City Centre

Ottawa, Canada
See location

About Novotel Ottawa City Centre

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

The Novotel Ottawa City Centre hotel offers 4-star accommodations in the heart of the city. Byward Market and the Rideau Canal are just steps from this hotel, which is across the street from the Rideau Shopping Centre and within walking distance of the Parliament. The Ottawa Convention Center and the University of Ottawa are also located near this hotel. Paid parking is located near this luxury hotel, including covered parking and RV/bus parking.

Complimentary WiFi is provided in all areas of the hotel, which also offers pet-friendly accommodations. The Novotel Ottawa City Centre hotel is a non-smoking property. Accessible guest rooms and facilities are available. The front desk offers 24-hour reception and other guest services. Dry cleaning services and a currency exchange are also available. This downtown hotel has an indoor heated pool and jacuzzi for guest enjoyment, as well as a fully-equipped fitness center. A breakfast buffet is available for a fee.

The hotel has a restaurant and bar for guest dining and room service is available during limited hours. There are seven meeting and event rooms at the hotel, which also offers a self-serve business center. Meeting and event planning services are available, along with AV equipment. There are 282 guest rooms and suites at the hotel. All guest rooms include blackout curtains, in-room climate control, a phone, flat-screen TV, and a sofa bed. A private bathroom includes complimentary toiletries and a hairdryer. Ironing amenities are also available. Upgraded suites offer additional living space and premium amenities.

Latest deals for Novotel Ottawa City Centre

Thu 12/7
Mon 12/11
Standard room
See amenities
Classic room
See amenities
Double room
See amenities
Superior room
See amenities
Executive room
See amenities
King room
See amenities

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, not including taxes and fees

Amenities at Novotel Ottawa City Centre

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business center

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water


  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower


  • Family rooms
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Sauna


  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Things to do

  • Bicycle rental
  • Canoeing
  • Hiking
  • Ice skating

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Airport shuttle

Family friendly

  • Kids meals
  • Kid-friendly buffet


  • Terrace/Patio


  • Fitness center

Reviews of Novotel Ottawa City Centre

Very goodBased on 1,269 verified guest reviews

Pros +
Cons -

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9.7 Wonderful
Cons:Softer pillow please.
6.2 Okay
Pros:easy to book hotel room
Cons:high price for outdated room, staff could be friendlier, ugly view from our window
9.1 Wonderful
Pros:The Novotel was close to the Parliment Hill, Byward Market and Shopping.
Cons:The road construction made access to the hotel difficult. The traffic noise was also very loud on the third floor on a Saturday night.
5.4 Fair
Pros:Location was great.
Cons:When we arrived the room had an odour. The staff came and sprayed with air freshener. We were not offered another room. Later in our stay when we turned on the air conditioner in the corner of the unit on the smell of dog and urine wafted out. When I asked if pets had been housed in the room I was told pets were allowed in all the rooms. If you do not want a room used for pets this is not your choice
10.0 Wonderful
Pros:Location was amazing! Staff very friendly, room clean and comfortable.
10.0 Wonderful
Pros:Great lobby restaurant. Different twist on flavour with friendly staff
7.1 Good
Pros:The hotel restaurant was excellent.
Cons:The view from the room was depressing. The first one they offered looked upon a parking lot, the next one, which was the only other possibility, upon a construction site filled with debris. The reception desk personnel did not speak French. The bar decoration was not at all like the one posted on Kayak.
8.0 Very good
Pros:It was okay..
Cons:I expected it to look a bit newer than it was.
8.2 Very good
Pros:Cleanliness, staff, location was fine since I like to walk. The pool was nice.
Cons:Parking price was not listed. Cost $23/day! No mention of that in the add. Also breakfast was a straight $19/person. Too much!
5.1 Fair
Cons:Pillows were terrible. Ice machine did not work. Booked a hotel with a pool and it was not available to be used.


33 Nicholas Street, Ottawa, ON K1N 9M7

What's nearby

  • Shaw Centre272 yd
  • National War Memorial0.3 mi
  • University of Ottawa0.4 mi
  • Bytown Museum0.4 mi
  • Notre-Dame Cathedral Basilica0.4 mi
  • Parliament Hill0.5 mi
  • Peace Tower0.5 mi
  • National Gallery of Canada0.5 mi
  • Laurier House0.6 mi
  • Royal Canadian Mint0.6 mi
  • Supreme Court of Canada0.8 mi
  • Canadian Museum of Nature0.9 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Novotel Ottawa City Centre

Low season


High season


Average price (weeknight)


Average price (weekend night)

Cheapest month to stay with an average 32% drop in price.
Most expensive month to stay with an average 82% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Novotel Ottawa City Centre

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Novotel Ottawa City Centre

  • If you’re after a cheap room at Novotel Ottawa City Centre, then you should consider staying during the low season. The cheapest deals can generally be found in December and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Novotel Ottawa City Centre, plan to stay on a Saturday or Thursday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Novotel Ottawa City Centre was booked for on KAYAK in the last 2 weeks was $138, while the most expensive was $138.
  • How long should you stay at Novotel Ottawa City Centre? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Novotel Ottawa City Centre

  • Where is Novotel Ottawa City Centre located?

    Novotel Ottawa City Centre is located at 33 Nicholas Street in Sandy Hill, 0.8 miles from the center of Ottawa. Shaw Centre is the closest landmark to Novotel Ottawa City Centre.

  • When is check-in time and check-out time at Novotel Ottawa City Centre?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Novotel Ottawa City Centre.

  • Does Novotel Ottawa City Centre offer free Wi-Fi?

    Yes, Novotel Ottawa City Centre offers free Wi-Fi.

  • How far is Novotel Ottawa City Centre from the airport?

    Novotel Ottawa City Centre is 7.2 miles from Ottawa. Novotel Ottawa City Centre is 52.6 miles from Ogdensburg.

  • Does Novotel Ottawa City Centre have a pool?

    Yes, Novotel Ottawa City Centre has a pool onsite.

  • How does KAYAK find such great Novotel Ottawa City Centre hotel deals?

    KAYAK scours the web for all room deals available at Novotel Ottawa City Centre in Ottawa and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Novotel Ottawa City Centre and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Novotel Ottawa City Centre.

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Good to know

Value for money


Distance to city center

0.8 mi

Nearest Airport


Distance to airport

7.2 mi