Pros (+) It was very functional- got to park right next to the room, plenty of space for suitcases, bathroom had good counter space, ice machines was close, beds were very comfy and breakfast was good.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at SureStay by Best Western Ottawa
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
Reviews of SureStay by Best Western Ottawa
7.2
Good
221 verified ratings
Wonderful
70
Very good
49
Good
32
Okay
14
Fair
19
Mediocre
11
Poor
26
Summary of reviews
Guests say
Many guests praised the friendly service and convenient location of the hotel. However, cleanliness was a recurring issue, with several reviews mentioning dirty carpets, bathrooms, and trash in rooms. The pool was frequently noted as closed or unusable, disappointing guests who expected this amenity. Breakfast offerings were often described as limited or below expectations. Despite these drawbacks, some guests found the hotel to be a good value, with clean and comfortable rooms in certain cases.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities provided in the rooms?
The rooms are equipped with comfortable beds, a microwave, a refrigerator, and a coffee maker for your convenience.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for guests, ensuring a hassle-free experience during your stay.
What can I expect from the complimentary breakfast?
The complimentary breakfast includes a variety of options to start your day, ensuring a pleasant and convenient dining experience.
How is the cleanliness of the hotel maintained?
The hotel ensures enhanced cleaning and disinfection between stays, providing a clean and comfortable environment for all guests.
When is the best time to visit the hotel?
The hotel experiences high season in September, offering an ideal time to enjoy the great location, friendly staff, and comfortable accommodations.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Wood-Looking Floors
Several guests appreciated the updated rooms with wood-looking floors, which added a modern touch and were easier to maintain compared to carpeted floors.
Check Room Amenities
Some guests mentioned that certain amenities, such as the hot tub and hot breakfast, were not available despite being advertised on the website. It's advisable to confirm the availability of specific amenities before booking.
Consider Room Location
Guests recommended requesting a first-floor room for easy access and convenience, especially for those with mobility concerns or a preference for quick entry and exit.
Verify Special Requests
If you have specific needs, such as an accessible room or a particular type of bed, it's advisable to verify these requests with the hotel in advance to ensure a comfortable stay.
Check for Room Updates
Some guests noted that the hotel was undergoing renovations, including painting and upgrades. Inquire about the status of these updates to ensure a more modern and pleasant room experience.
Confirm Breakfast Options
While the hotel offers a complimentary breakfast, some guests experienced limited options or delays in breakfast service. It's recommended to check with the staff about the available breakfast choices and service times.
Inquire About Pool Availability
Due to maintenance, the indoor pool was closed during some guests' stays. If access to the pool is important to you, it's advisable to confirm its availability before booking.
Address Noise Concerns
A few guests mentioned encountering noise disturbances, including loitering outside and questionable individuals in the parking lot. Consider requesting a room in a quieter area of the hotel to minimize potential disruptions.
Check for Cleanliness
Several guests expressed concerns about the cleanliness of the rooms, including stained carpets and a strong cleaning product fragrance. It's advisable to inspect the room upon arrival and address any cleanliness issues with the staff.
Confirm Special Services
If you require specific services, such as laundry facilities or a safety deposit box, it's recommended to confirm their availability and operational status with the hotel to avoid any inconvenience during your stay.
Location
212 East 23rd Street, Ottawa, KS 66067-9537
What's nearby
- Ottawa University Ottawa Campus1.5 mi
- Peoples Bank Field1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay by Best Western Ottawa
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | September | $87 | $186 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 72% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
SureStay by Best Western Ottawa
Which month has the cheapest rates at SureStay by Best Western Ottawa?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at SureStay by Best Western Ottawa is February, with an average nightly rate of $72. The most expensive month is October at $121 per night.
What is the cheapest day to book SureStay by Best Western Ottawa?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book SureStay by Best Western Ottawa is Tuesday, with an average nightly rate of $74. The most expensive day is Saturday at $196 per night.
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Value for money | Distance to city center |
|---|---|
7.3 | 2.5 mi |