Overview

Hotel Indigo Ottawa Downtown City Centre

123 Metcalfe Street, Ottawa, ON K1P 5L9, Canada
+1 800 863 7818

$145+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 820 reviews
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Review highlights

  • 9.0
  • 8.1
  • 7.7
  • 4.7

Good to know

  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Step through the historic doors of our century-old red brick building to enter the Hotel Indigo® Ottawa Downtown City Centre hotel, where our 6-story atrium fills the room with warm light during the day and a calm blue at night. The sophisticated style and cozy charm of our boutique hotel’s neighborhood-inspired decor provides a memorable experience, whether traveling for business or pleasure. You’ll find our indoor pool and whirlpool refreshing, our 24-hour fitness center exhilarating, and our locally inspired restaurant stimulating. Enjoy a restorative night’s sleep in our plush beds, and in the morning, sip a perfect cup of coffee made in our in-room Keurig coffeemakers. Plus, our four on-site meeting rooms, spanning more than 3,000 sq. ft., can accommodate up to 64 people for board meetings, union negotiations, banquets and intimate Ottawa weddings.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Express check out
    • Free Internet
    • Car rental
    • Currency exchange on-site
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 820 reviews
    • 9.0 "World class service."
    • 8.1 "Location is great."
    • 7.7 "Internet works."
    • 6.3 "Average value."
    • 6.2 "Rooms are ok."
    • 4.7 "Breakfast is below average."

    Overall Rating

    8.4 Excellent
    Based on 426 reviews
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.0 "Very good internet connection."
    • 7.8 "Good location."
      9.9 "99% liked the proximity to sightseeing."
    • 6.2 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 6.1 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
    • 6.0 "Average value."
    • 4.6 "Breakfast is below average."
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    Overall Rating

    8.2 Excellent
    Based on 246 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.4 "Good cleanliness."
      8.1 "81% said rooms were clean."
      7.0 "70% thought it was clean."
    • 6.3 "Average value."
    • 6.0 "Food is average."
    • 5.8 "Pool is mediocre."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.3 "57% said rooms were small."
      3.6 "64% complained about the bathroom."
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    Overall Rating

    8.6 Excellent
    Based on 90 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.9 "Good vibe."
      9.8 "98% said it was a stylish hotel."
      8.8 "88% thought, the hotel was modern."
    • 6.5 "Average value."
    • 5.9 "Rooms are ok."
    • 5.8 "Food is average."

    Overall Rating

    8.4 Excellent
    Based on 57 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 6.0 "Food is average."
    • 5.9 "Rooms are ok."
    • 5.9 "Average comfort."
    • 4.1 "Breakfast is below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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