Overview

Hotel Indigo Ottawa Downtown City Centre

123 Metcalfe Street, Ottawa, ON K1P 5L9, Canada
+1 800 863 7818

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+1 800 863 7818
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Rates

Overall guest ratings

8.4/10 Excellent
Based on 843 reviews
See all reviews

Review highlights

  • 8.8
  • 8.3
  • 8.0
  • 6.2

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Step through the historic doors of our century-old red brick building to enter the Hotel Indigo® Ottawa Downtown City Centre hotel, where our 6-story atrium fills the room with warm light during the day and a calm blue at night. The sophisticated style and cozy charm of our boutique hotel’s neighborhood-inspired decor provides a memorable experience, whether traveling for business or pleasure. You’ll find our indoor pool and whirlpool refreshing, our 24-hour fitness center exhilarating, and our locally inspired restaurant stimulating. Enjoy a restorative night’s sleep in our plush beds, and in the morning, sip a perfect cup of coffee made in our in-room Keurig coffeemakers. Plus, our four on-site meeting rooms, spanning more than 3,000 sq. ft., can accommodate up to 64 people for board meetings, union negotiations, banquets and intimate Ottawa weddings.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Express check out
    • Free Internet
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 843 reviews
    • 8.8 "Great service."
    • 8.3 "Location is great."
    • 8.0 "Very good internet connection."
    • 6.2 "Rooms are ok."
    • 5.5 "Food is average."

    Overall Rating

    8.3 Excellent
    Based on 446 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.1 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 5.7 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.7 "Food is average."
    • 5.2 "Breakfast is mediocre."

    Overall Rating

    8.3 Excellent
    Based on 261 reviews
    • 8.1 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.1 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 6.4 "Average value."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.5 "Food is average."
    • 5.3 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.0 "Rooms are ok."
      4.4 "56% said rooms were small."
      4.3 "57% complained about the bathroom."
      0.0 "100% were disappointed with the minibar."

    Overall Rating

    8.9 Excellent
    Based on 75 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.6 "Vibe was good."
      8.8 "88% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
    • 8.5 "Location is great."
    • 6.5 "Rooms are ok."
    • 5.3 "Food is average."

    Overall Rating

    8.4 Excellent
    Based on 59 reviews
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 5.8 "Rooms are ok."
    • 5.7 "Average comfort."
    • 5.0 "Food is average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent Reviews


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