With a stay at Malmaison Oxford, you'll be centrally located in Oxford, steps from Oxford Castle Unlocked and minutes from New Theatre Oxford. This 4-star hotel is within close proximity of Carfax Tower and Burton Taylor Studio. Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events.
Very comfortable and friendly staff. Would definitely stay again.
the hotel building is beautifully restored and kept, the room and service were of high standard
the hotel is dark everything is painted black there are very few lights and most places such as the brasserie and the main lobby are dim , everybody dresses in black at the reception desk and at the restaurant, black bed cover and black bed cushions black desk closet night tables, grey bathroom, black wall to wall carpet with tiny strips of red that reminded me of blood
Althiugh it was a busy weekend, the staff, were pateient courteoud and helpful.
Responsive staff- about the best I have encountered.
Taxi booked by hotel was 25 minutes late despite several calls by staff to chase
The quirky nature of the former prison - cleverly converted
The lighting in the rooms was too dim to read
Uncomfortable beds, hairdryers not working and extremely limited sundry items, tea bags etc..
Central location, unique design, extremely handy for the Oxford Colleges which was why we booked it. Particularly liked the fact that you are immediately into the centre of the city as you leave the hotel
Finding the hotel is difficult - the SatNav takes you to the back of the hotel( which is hopeless) and Oxford is very difficult for car drivers. Either do park and ride or leave yourself plenty of time and print a map.
Nice hotel, interesting features and full of character.
Unfriendly staff. Shower broken, both of us had to have cold shower in the morning, not so nice! Duvet cover ripped all across. When this was pointed out to the male receptionist on check out we were told that this is not generally the case in the c block!! No mention of sorry!! Made to feel like a liar!
Excellent location, great design hotel
There was an issue with my bill at checkout. Reception quite rude
The hotel is very stylish and has a unique atmosphere. It's very close to the city center and the train station which is very convenient. The restaurant has superb food and is reasonably priced.
The shower was quite challenging. No matter how hard I tried, the water I got was lukewarm at best.
Well situated.Intriguing building with a good ambiance.Has the potential to be excellent.
Seemed under staffed at reception and so no warm feeling of care ,especially noticeable as this was the only customer engagement point.