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The staff were very friendly, helpful and professional. The room was clean, spacious, comfortable and well equipped. The orientation book in the room gave us all the information we needed and there was a proper key system for lighting and entry. We felt our belongings were safe and that we were in a higher end hotel, and felt that we got excellent value for our money. We were also upgraded to a sea view without asking, as we arrived in low season and there were many rooms available. The wi-fi system never worked. The internet room/computer room was rarely available.
Position next to beach was good and room was large and well furnished. Most of the staff seemed indifferent to the guests at best and downright rude at worst. Smiles were very rare. It seemed to us that they had not been properly trained and the management layer was missing. The staff were left to do and act as they wished and most did not care about the needs of the guests. You could stand at the bar for ages without being acknowledged at all. Breakfast was disorganised - it would be nice to have coffee brought to tables instead of having to use a coffee machine which made very poor coffee. Air conditioning in room was ineffective - no cool airflow could be obtained on any setting. We suspect that this was being centrally controlled to save money.
breakfast rear cleaning service,not every day , comparing with level of service it's more expensive
Good hotel near the town and the beach ! Why couldn’t they sell anything to drink by the pool? The air-condition was now good!
Ample parking space immediately in front of the hotel. Nice view from the seaside rooms.
Nothing special, execpt tte location (in front of the beach). At the moment of the payment they wanted to charge us for the check-in service, wich is inherent at any stay! We refused to pay it not by the value but by the procedure. The breakfast was very poor and the employed didn't talk english. The room had third bed, wich wasn't necessary (we were just a couple!) and crashed the balcony access. Too much expensive for the offer. It is not a **** hotel.
the food was horible
Location and price of room The staff weren't friendly and were in fact at times rude, one waiter going so far as to keep my change of a 50 kuna note for a beer that cost 15kuna. The folder in the rooms advertise what sounds like a lovely menu in restaurant but when i went to check it out it was more like Self service at an old peoples home, naff quality food. The folder also states its 12 o clock check out but its 10. Whats the point in having it there??? To tease you? The hotel was full of more mature people attending the wellness centre - disappointing overall.
Great location, we arrived tired at night to find it right located 20m from where the coaches stop, with stunning views of the sea from balcony and for the superb breakfast. Our room was spacious and comfortable, quiet at night, modern effective air conditioning. A good well run hotel, we loved it.
Very nice beach and mountain view from the room and balcony. Spacious rooms with good standard and air conditioning. Nice pool and relaxing atmosphere. Tasty a la carte menu- Recommended for a relaxing stay. Good service from their staff.
The staff was great and accommodating. The apartment was comfortable and it had a very nice seaside view. The hotel had a great terrace and pool area that was so nice to relax at with a great view! Food at their restaurant was very good! Our bathroom did not seem like it was cleaned or cleaned that well especially the toilet.
the sea view, beach near the hotel, good food repetitive breakfast, not recommended for persons with dissabilities or for families with babies (a lot of stairs to climb); they should do better the cleaning of the rooms
Hands down the best hotel staff and service in all of Croatia. Breathtaking views from the restaurant overlooking the Adriatic. Be sure to get an ocean view room. It costs more and is worth it. There's a lot of stairs to climb which could be hard on an elderly couple
The staff were very friendly We appeared to be the only guests and, probably due to it being the end of season, everything felt rather worn and tatty.
The restaurant provides excellent value for money. An elevator is now installed from street level to restaurant level. The whole restaurant, terras and pool area is pleasant and very nice. The free wifi in the restaurant is a plus. The pool looks much, much bigger in pictures than in reality. The physical constraints of the location did probably not allow the hotel to put in a bigger pool. The room (b3) did not have a fridge, did not have adequate curtains or other means to block the light (as mentioned in other reviews). The noise insulation is also not what it should be. Overall the room was ok, but I would rate the room a 2.5 star where the rest of the hotel is a 3 star.
Location right by the sea and a small beach; center is 3 minutes walk; perfect view on the sea-bay from the balcony; nice rest area by the pool; free WiFi access in the restaurant.
great location, fab pool. lovely staff. great price truly awful coffee at breakfast. hot water tepid so made tea from bag tricky
The location is wonderful: we had a 4 person apartment with balcony and sea view on the bay and the landscape at sunset and dawn was breathtaking: very romantic! The restaurant, with amazing sea view terrace, seems to be very good, particularly for fish dishes, but we could not enjoy the "à la carte menu" because we had chosen the half-board accommodation. The staff is very friendly. The parking is little but sufficient to host all gust cars with some manoueuvers. We chose the half-board accommodation which had a very limited menu: the main courses were ok, with a choice between meat or fish fixed plate, but the first dish was not very exciting, particularly a soup which was just hot water. Do not choose the half board: enjoy the full menu restaurant, which seems very good. There is no elevator from the lobby to the rooms, some elderly guests may have some difficulty to carry heavy luggage. Breakfast buffet is not impressing, but satisfactory, youghurt, nuts and fruit in pieces are missing, but there are some fresh fruits.
the location to the city centre is great. only a 5 minute walk to the centre but far away enough to be away from the hussle and bussle. Hotel was great and clean, pool was a great bonus. hotel restaurant has an awesome seafood platter!
Stunning views, good pool , plenty of sun loungers We did not manage to get a hot shower at any time during our stay, there seemed to be a problem with the supply to third floor rooms.We also used the laundry service, two items came back stained and had to be rewashed, other items were missing and had to be recovered the next day. They were very poorly ironed.
I discovered the island of Pag and the quiet of this place ( in autumn) I love walking and I have preferred to find some paths around the hotel...or a promenade on the coast...
Great outdoor swimming pool right next to the beach. Excellent room view, polite staff, great food (especially dinner) and fair wine list.. Very relaxing atmosphere, nice choice for the autumn w/e. Noisy children a bit disturbing within the spa.. Spa facilities could be better connected (saunas-swimming pool). Perhaps add spa with few extras like aromatized (and colored) showers, kneipp...
See shore is beautiful, so the pool. the rooms are very comfortable. Need to have more parking lots.
hotel room,both swimming pools + saunas and fitness,nice location,private beach,quality of food They told us that for 1 dinner they charge extra 5 Eur finally they invoiced us 15 Eur per one dinner per person, this is very unfair !! They charge extra money for using deckchairs on the beach this is unprofessional in 4star Hotel. Last day they tried to invoice us some extra bills on our room before finall payment !!! No space at the room for wet towels to dry. Not pleasant check in.
Spacious Room & Bathroom, lovely Wellness, charming Beach and surroundings, excellent food. Beautiful hotel which offers a nice and relaxing stay. Really slow Internet connection and guests who 'reserved' their deckchair by the pool with towels as early as they could (before breakfast)...this should be prohibited in some way.
The staff were truly excellent, exceedingly helpful, friendly and polite. The hotel was lovely and clean and the facilities were great.
The service and the hospitality of the staffs (reception, cleaning, restaurant) are really nice and I have never had a bad experience. connectivity of the inside and outside was also quite well solved. It was pity that we asked for the water stopper for the bath tub since there wasn't on the first day, it never arrived despite we asked 3-4 times to the reception. The amenity was also never refilled. (Maybe we had to ask to the cleaning person...?)
Location and facilities available there were perfect. Part of the staff had quite limited experience apparently thanks for the short history of the hotel.
Beautiful sea, new and very comfort Hotel. Rooms are well equipped and very clean, the staff is nice and kind. Some of the hidden charges, which they should include in the room price, I think, or they should notify about thoose more clearly before use. I felt some lack in the programs,and entertainments, or they should provide more informations about them.
Overall, an excellent experience: great room, super food and wine, helpful and friendly staff. A very comfortable and relaxing stay.
Because its just beautiful. The rooms are huge and luxurious. No internet in the room.
The staff was nice, helpful and courteous, restaurant has great food, and gave a welcome drink at check in. Breakfast was fresh and made just for us. Lovely view from balcony. About a 10 minute walk into main town. Really bad cancellation policy, we wanted to change our plans once we arrived in croatia, and they wouldn't allow it unless it was 7 days in advance and I tried to cancel 3 days in advance. somewhat loud in the hall way, pag novalija is a party town and people were raucous at midnight. Somewhat overpriced for what you get.
Very recent and very friendly staff. I thought it would be difficult to find but it's very well indicated.
Good restaurant, polite and helpfull staff, adequate room
the standard of the hotel was excellent, the food good and the service first rate
The hotel staff were very attentive and tried hard to make us comfortable. I thought that in comparison to other hotels in the area it was very expensive, and i didn't feel like it was good value for money.
Our stay at the the Pansion Comfort Bok was wonderful. It was a very comfortable room, well appointed and it offered a fantastic balcony overlooking the town and sea below. The hotel is rather new and it offers many modern comforts. The owners were helpful and friendly (they even drove us to the bus station when we left) and they offered a very nice breakfast complete with omelets as well as the usual. The hotel is further away from the center of town than we expected. We walked from the ferry to the hotel and it was a bit of a hike!
Comfort, cleanliness and hotel stuff No internet (I think it was a temporary thing)