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When you stay at Marry Ind Vila & Guest House Gunung Kawi Malang in Wonosari, you'll be 11 mi (17.8 km) from Kanjuruhan Stadium. The front desk is staffed during limited hours. Free self parking is available onsite.
Pros: The staff was so kind. Design of the house compact and homy. Swimming pool and garden was nice.
Cons: No sandal in rooms.
Pros: It is close to the freeway gate. The staff was so helpful and polite. The swimming pool was fantastic for the kids.
Cons: Tiles in shower room was moldy and not properly clean. The door was dusty. I found some dirt in the toilet.
Pros: The Villa is Great for group of friends
Pros: Rooms, public facility, food, staff are exceptional.
Cons: Dimsum at Harris cafe only 3 option (2 bun, 1 chicken fingers). It will be great if give more choice of dimsum like a choice of dumplings.
Pros: Great facility
Cons: Loud sound early morning. Unable to sleep after
With a stay at The 1O1 Malang OJ, you'll be centrally located in Malang, within a 10-minute drive of Alun-Alun Kota and Kampung Biru Arema. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Pros: View on the mountains, spacious room, great variaty of breakfast options though the quality was mediocre.
Cons: Too noisy, with screaming children in the inner court of the hotel which is next to the rooms; so we heard this in our room all the time. The room was not clean, there were hairs, pieces of bread, etc on the floor. Also stains on the windows and mirrors. But they immediately came to clean this when we asked for it. Laundry was ridiculously expensive.
Pros: Bed was so comfortable and breakfast was so good
Cons: Hotel location
Pros: nothing but the view
Cons: everything except the view, no vanity kit (soap, tooth brush, shampoo, towels...etc), insects, staff.
Pros: Friendly staff
Cons: Breakfast is limited option
Pros: Excellent staff, wide array of breakfast items. Rooms are clean and bed mattrassess were of superb quality.
Cons: The pool is a bit weird: it is indoors, quite cold and does not feel inviting at all. Even our kids (who consider every puddle a pool) gave up on it. Consider this a hotel without a pool so you will not be disappointed.
Pros: Incredible stay, one of the best hotels I've stayed within Indonesia. The staff are incredible, front office staff including Raushan and Kiki went out of their way to ensure I had a pleasant stay. This included semi late checkout to facilitate the fact I was climbing bromo. They also ensures the staff prepared my breakfast in advance so I could have it while watching sunrise on the mountain. This went over and beyond my expectations and as a result Ive just booked my next stay with their yogyakarta branch 101 tugu! Doni in security was also incredibly pleasant ad delightful throughout my stay. Other pros Breakfast is phenomenal - huge array of options Restaurant downstairs and in sky bar is fantastic Skybar view and drinks selection, not to mention the mountain views Swimming pool Small fitness centre Rooms are fantastic, beds are incredibly comfortable Strong WiFi for anyone who needs to work Cons None Thanks once again to all the staff, especially Raushan, Kiki and Doni, I hope to see you all again very soon.
Ibis Styles Malang, the first 3 stars Accor hotel in Malang, located at the main road Jl. S. Parman. We are 10 km from Abdul Rahman Saleh Airport & 4 km from Malang Kotabaru train station. Complete package of 150 unique and colourful rooms, a restaurant, 4 modern meeting rooms that can accomodate up to 200 people & warmed water swimming pool making it perfect for both business & leisure travelers. Hawai Waterpark and Malang Town Square are 10 minutes away, while Jatim Park only 30 minutes by car.
Pros: The cleanliness, tidiness and the staff are very helpfull. Breakfast are great.
Cons: The lighting in the room is very limited. Need more light.
Pros: The location is closed to evrywhere
Cons: The juice is not from fresh food
Pros: - Comfortable bed - Friendly and helpful staff - wifi and water heater work well - Good buffet breakfast with various options
Cons: - Location is quite far from the city’s main attractions
Pros: Standard ibis style hotel. Nice and clean
Pros: Fair price for facilities. Professional staff but some need more training.
Cons: Wedding caused a lot of noise on the floors above the restaurant. Hard to sleep before 945pm
Cons: staffs' services were too slow less variety on breakfast menu
With a stay at Hotel Aria Gajayana Malang in Malang (Klojen), you'll be within a 15-minute walk of Alun-Alun Kota and MOG Mall Olympic Garden. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Pros: We booked a double bed & got 2 single beds but the staff resolved the issue quickly
Cons: Small rooms but nice view
Pros: Car park
Cons: Ariagajayana is the best
Pros: Good location, Comfortable, Clean and bigger bed
Pros: The breakfast menu
Cons: Parking arrangrment for vehicle..frequent our chartered vehicle is denied entry to hotel lobby because of carpark facilities is full due to combined parking area with the MOG mall.
With a stay at The Singhasari Resort in Batu (Beji), you'll be within a 15-minute drive of Batu Night Spectacular and Batu Secret Zoo. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Pros: The hospitality, warmfull staff
Pros: everything in hotel is good
With a stay at Grand Cakra Hotel in Malang, you'll be within a 10-minute drive of Alun-Alun Kota and Kampung Tridi. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A train station pick-up service is provided at no charge.
Pros: bagus bgt
Cons: signal wifi
Pros: 2 thumbs up
Pros: Location and staff friendliness
Cons: There could've been a little gym
With a stay at Swiss-Belinn Malang, you'll be centrally located in Malang, within a 15-minute drive of Alun-Alun Kota and Malang Town Square. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Pros: I have pool access room
Cons: The pillow was not as comfy. I ordered room service for a chicken katsu, but ended up they bring me fish instead. I asked to change it, they did.
Pros: Great breakfast and staff
Cons: lobby needs to upgrade as when full, people take photo and people sitting make it crowded, people can mot coming inside and stand inline infrint of receptionist. they have outside barbeque place with live music just in front of the lobby. its mot a lounge cause passed by incoming cars who dropoff and waiting off passenger. So its a chaos when a wedding or event reception is happening.
Pros: I had a great stay with you. One thing that I have to highlight is your staff, especially Ericha who went above and beyond to assist me when I left my belongings in my room after I checked-out. She is an asset to your property! Moreover, the location is very great and the the room itself is very well maintained. Keep up the good work.
Pros: Variety breakfast
Pros: The location is great..easy to get around..the staffs are very helpful and efficient.
Cons: The creamer at the restaurant upon breakfast need to be upgraded. The packages are mostly damage.
Pros: It was located near shopping center so it wasn't to find something to eat
Cons: Very limited table for breakfast. They should provide bigger space for the guests
Located in Batu (Oro Oro Ombo), Golden Tulip Holland Resort is within a 10-minute drive of Batu Secret Zoo and Batu Night Spectacular. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Pros: clean and the view is great
Pros: It's a luxurious hotel on the hills of Batu City. Three pools are provided: the one for regular swimming, another one for kids (and adults) with warm water, and the other one for a jacuzzi experience. The breakfast was amazing (however, the seating area was a bit narrow). The view was great. The room was spacious, with bathroom and closet behind the sleeping area (though, the door of the bathroom is not lockable as it's made of glass). The balcony was great.
Pros: Breakfast and jacuzzi
Pros: All and all,the view fron the balcony,the spacious room,the warmth staff and security,the choco lava,the breakfast,everything!!Definetly we'll be back again ;-)
Cons: The cold water in the swimming pool after 3pm.But since it's nearby the mountain so nothing can do with it!
Pros: New, clean and complete
Cons: Payment system
With a stay at Hotel Santika Premiere Malang in Malang, you'll be 2 mi (3.3 km) from Alun-Alun Kota and 2.7 mi (4.3 km) from Brawijaya University. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Pros: The staffs were very friendly, capable and efficient.
Cons: The room is ok but the bathroom is very old, time for renovation.
Pros: View behind my room Staff very helpful Quiet place
Cons: Bathup and shower Small bed Poor AC and heater Resto's cutlinary
Pros: The enviroment surrounding of the hotel was good and the location not far from the city center The staffs are helpfull and the hotel is always clean. I like the BF ... lots of food options
Cons: Do not like the bathtub ... look likes old impressions
Pros: Convinience and simple hotel The staff was helpful
Cons: The bath room to small and out fassion
Pros: Friendly staff, conveniently located, pool, great breakfast.
Pros: Morning breakfast was amaze
Cons: Ker type to room, I was stuck with key cant pull out
With a stay at Atria Hotel Malang, you'll be centrally located in Malang, within a 5-minute drive of Alun-Alun Kota and Kampung Tridi. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Malang? This hotel has facilities measuring 13880 square feet (1290 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Pros: The building is quite new
Cons: The room size is not so big
Pros: Atria has a good location and facilities, Appreciate the hospitality of the staffs, very helpful and kind.
Cons: I find the uncomfortable aspect is the bed and sofa. There are several broken bed springs which pushing my back and make a little harder to sleep.
Pros: Being upgraded to executive room for 1 night & we continued to stay there till checked out. Good breakfast & massage service
With a stay at The Balava Hotel in Malang, you'll be 0.5 mi (0.8 km) from Yayasan Klenteng Eng An Kiong and 3.1 mi (4.9 km) from GOR Ken Arok. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Pros: Swimming pool, sky garden cafe, all nice
Cons: Fried rice at the breakfast too salty
Pros: Breakfast was good so far. The room needs some a little maintenance.
Cons: The hotel is not as good as I thought.
A stay at Hotel Tugu Malang places you in the heart of Malang, within a 10-minute walk of Alun-Alun Kota and Kampung Biru Arema. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Pros: Everything. Super staff and lovely rooms.
Cons: No complaints at all.
Pros: The Hotel has a nice atmosphere like a small museum very good restaurant
Cons: The room was very dark and the bathroom needs upgrading. Heritage is nice but the current room is not really comfortable. Position of the Hotel is directly at a very busy traffic roundabout so if you Open the windows very noisy
Pros: A very nice hotel professional staff ...thank you all
Pros: Hotel Tugu is a lovely facility located in the old part of town. We loved walking around the many areas of the hotel exploring the owners antique collections. Our room was clean and comfortable. Staff were so welcoming and helpful. We were treated like family! Both restaurants had great food and the included breakfast was fantastic. The spa facility was lovely. Afternoon tea was very tasty and a great chance to try Indonesian treats. We did a bike tour through the hotel that we really enjoyed. They also arranged a full day tour to Batu and the countryside that was good. We used their driver to pick us up at the airport in Surabaya and that worked well.
Cons: Unfortunately the pool was under renovation during our stay but we were offered a complimentary three course dinner or spa treatment as compensation. Our room had a pretty strong mothball odour that we think was coming from the drain. We were offered a different room but we liked the shower vs. A bathtub /shower combo in the other room so chose to stay.
Pros: Friendly staff Good location, close to the train station and rainbow village. Nice pool in nice surroundings, lots of greenery. Good breakfast with good coffee, fresh juice, local specialties and western food.
Cons: The price is quite high, especially for Indonesia. Room size is on the small side.
Pros: Staff were outstanding, nothing was too much trouble. The word “unique” was made for this hotel/museum. The guided tour of the hotel on our final night was amazing. Complementary traditional Indonesian afternoon tea every day was a real treat and delicious. Great value for money and free dinner on first night to recompense for the renovation of the swimming pool was much appreciated. Rooms were complete with a bath and were decorated with antiques. A must visit if in Malang.
Cons: Nothing really, just the temporary closure of the courtyard swimming pool was a disappointment.However, for the swimmers amongst you there is a fantastic 50m swimming pool/running track a few minutes from the hotel.
Pros: The atmosphere, the ambiance and the design is unique! What a place!!! It is like a private museum-hotel. It’s designed and decorated very well. If you are able to: visit Tugu Malang. Breakfast is excellent. We have never had better (and we all travelled quiet often). Location is good to explore Malang. And we had dinner twice at the Thai restaurant, which we also can recommandatie! Oh and don’t forget the afternoon tea with Indonesian pastries. Yummie, This! Tastes also good. Many thanks to John (front desk) and all his Tugu colleges for their warm welcome and excellent service. We’ll visit this place again.
Cons: The pool was closed for renovation, so that was a pitty. Because of the inconvenience the hotel offered us a free dinner in one of the restaurants.
Pros: The restaurant was fantastic!
Cons: The room had leaking A/C which was fixed when we gave feedback. The room was also a little tired with chips on the furniture. The room was small with a view of a wall.
Pros: Tugu Malang is an amazing place. It is rich in history, and doubles as a museum. Complimentary afternoon tea and a rich breakfast are included. The staff is super friendly and helpful and always ready to answer questions. Highly recommended!
With a stay at Ijen Suites Hotel, you'll be centrally located in Malang, within a 10-minute drive of Alun-Alun Kota and MOG Mall Olympic Garden. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Pros: Near the city centre
Pros: Nice room and bed. The pool is lovely but a bit cold. Staff very good and helpful.
Cons: The food, very little choice same as my previous stays. Although this time everything is quiet because of the virus. Many items sold out but no one is staying there.
Pros: It is my first time to come and visit Malang city, I and my Bestfriend decided to stay and pamper ourselves by choosing to stay with the Ijen Resort Hotel. Since the beginning, we enter the lobby we feel like home already. Almost all the staff welcoming us to the hotel with a great smile on their face. We got delicious yet warm tea at that time. As requested, they give us a high-level floor which made my day. The room is so clean and spacious and the best part is I can see the hills right after our room window
Cons: Nothing! At all!
Pros: Location wise is excellent, you can reach everywhere just in short time from this place. This place does not have a big range of breakfast but the taste is yummy.
Cons: the premise is a little bit old. need some repair on the bathroom.
With a stay at THE BATU Hotel & Villas, you'll be centrally located in Batu, within a 5-minute drive of Batu Secret Zoo and Batu Night Spectacular. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Pros: I likes the cottege room design. i found little garden inside my room near my bathub , i can see a rain damping the leaves. so relax
Cons: i found so many insect such as ant in my room. little disturbing while an ant suddenly on your bed or your legs. tv channel should be the one thing be repaired.
Pros: Clean comfortable with all the necessary amenities.
Cons: Didn't realize the room I booked used a shared bathroom which I didn't like, but fortunately I got upgraded after the first night for a good price. Unluckily though they were doing construction right next to that room, but at least not at night.
Cons: Dirty room and dirty bed. unfriendly staff.
Pros: Good place
Cons: The bathroom so dirty.some more man bathroom had been repair and have to go to female bathroom to shower. No tea and coffe facility.
Pros: Close to Museum Angkot and lots of food stalls
Cons: The Romantic Room’s location was too close to the main road, since its concept was open bathroom and bedroom, the traffic’ sound were loud and disturbing. There’s also no AC or Fan to regulate the room temperature, on the night, it’s okay since the air is cold but when in the afternoon, it’s quite hot. The bed and the bathtub also need maintenance.
Cons: Please tell about the facility. Because didnt inform about share bathroom or not.
Pros: The staffs are super friendly and helpful.
Cons: I stayed in the dorm room so I used the shower room outside the room. I think the property need to have more schedule to clean the shower room. Because pile of hairs and dead insects was ignored for quite too long. It’s not smelly but not clean and tidy
Pros: The staffs too bad. Everyone gives different statement, require for bank transfer which is not common way in Indonesia
Cons: As above
Pros: good location, near from musem angkut and not too far from alun-alun, near mini market too
Cons: the air con is so warm, so i have to ask the staffs to check it, fortunately they have portable air con , although that doesnt help much. the electrical plugs are not good, too far from our bed.
With a stay at Solaris Hotel Malang in Malang, you'll be near the airport, within a 10-minute drive of Alun-Alun Kota and Hawai Water Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Pros: Staff respon was so fast
Cons: Water drainate was stuck..water cant go
Pros: Spacious room, worth every penny for a family room
Pros: Awesome shower
Cons: Noise in hallway from guests. Early in morning.
Pros: The hotel had great rooms. The staff was slow, but it seems the standard in Indonesia.
Cons: The service in the restaurant was terrible The beer at first was not available. Then the manager (a good guy) made it available. But the beer was warm and they gave us glasses filled with ice. But ice from the tap is not recommandable. So we asked for a bucket with water and ice. When the ordered meal came all the bottles were left on the table Servants running around and not clearing the table. We were the only guests. Alternative restaurants not available. Breakfast next morning was packed , where did all these people come from?? was ok
Pros: Big room, good staff, decent price.
Cons: 1. The street where the hotel located is under construction, so there is traffic jam from and to hotel. 2. The breakfast menu doesn't look nice, so we looked for breakfast outside hotel. 3. They should separate smoking & non smoking floor.
Pros: Excellent wifi Clean compact room Great staff. Easy to communicate with them and extremely helpful Value for money
Cons: No mini bar. But you get what you pay for.
With a stay at Amaris Hotel Malang in Malang (Klojen), you'll be within a 5-minute drive of Alun-Alun Kota and Kampung Tridi. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Pros: They gave me room which newly painted which supposed not to use until it’s odorless ..when I complained they asked me to move to other room and gave me 2 orange juices as compliment
Cons: No hairdryer, bed too tiny even for the king size..the tv too small as well
Pros: Nice hotel to stay, and money worth. Kipp
Cons: Easy access to anywhere, and public tpt easy to find.
Pros: the welcome drinks for guests in the afternoon.
Cons: The shower, hot and cold water could not be balanced. i had to endure the hot water during shower.
With a stay at Sahid Montana Malang in Malang (Klojen), you'll be within a 15-minute walk of Alun-Alun Kota and Kampung Biru Arema. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Pros: good accomadation around (Tugu Hotel&Bar@Bakery)
Cons: Dirty: blankets are not clean, cigaretts, hairs in bathroom, bad smelling everywhere, moulds in the corners.
Pros: Great location. Good value.
Cons: WiFi terrible.
Pros: We chose the property because of the location. Other facility offered became less important.
Cons: Plumbing needs to be upgraded. The jet shower leaks, and no hot water. Bathroom desperately needs renovation. Most guest dont need bathtub anymore.
Pros: nearby tugu
Cons: very old hotel and fasilities
Cons: The room was not clean......Too much People in the hotel ....the People smoke inside...i dont understand why this hotel is in lovely planet. ....So sad. ..its too much expensive. ...
Pros: Location is ideal. Close to the centre and the hotel has a good Indonesian vibe and interior in the public areas.
Cons: Hotel has outdated rooms.
With a stay at Aston Inn Batu in Batu (Oro Oro Ombo), you'll be within a 10-minute drive of Batu Night Spectacular and Batu Secret Zoo. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Pros: -the staff very good, during check in/out the staff was helping and fast. -the staff name leman and (i forgot) who pick up us from juanda airport to hotel was very good and helping so much -there free shuttle from hotel for area 1km from hotel,u can reach museum angkut easily. -u can ride a bicycle from hotel -the restaurant is available for lunch n dinner,food very good..bar for chill and 24h room service.
Cons: -almost nothing
Pros: The room is clean, comfortable and that they are environmental friendly which I liked the best.
Cons: The wall is too thin? that you can hear conversation and noise from other room.
Pros: Beautiful scenery, food, good facilities
Cons: Almost perfect
Pros: Staying in Batu depends very much on the purpose of your stay as Batu is one big entertaiment centre like Disneyland and Universal Studio put together. Aston would be the best hotel if the preference is to see the popular Angkut Museum or Transport Museum, which is probably the best of its kind. Museum Angkut is less than 500 metres from Aston Hotel, thus may walk downhill. The Dining at Level 7 provided one of the most stunning views of Batu City day or night with the mountainous background. The Team is very responsive and would try their best to accomodate any reeuest. At the time of our stay they were running promotion for laundry which was really affordable. All in all Aston Batu is a good Hotel, even if the destination is other than Angkut Museum such as JATIM 1 Park etc. surely we will return to Aston
Cons: Everything is satisfactory and OK with us. No complaint.
Cons: Check in time was not punctual. We were waiting more than 30 minutes to get the room ready. I booked the suite room but the build quality is less than the expectation ( bad sound proof, the sofa was far from comfort, handle fittings in bathroom were lose), the food taste is required to be improved, the swimming pool base is required to be repaired as the floor was peeled off (my nephew's feet got injured)
Pros: Staff very friendly, foods and great location
Cons: Pool Toilet is very stink
Pros: The family room is great. Not to mention the roof top resto with fantsstic view!
Pros: You can see the mountain view while you are having breakfast. Trully a relaxing and joyfull moment. They also provide jamu, like it! The staffs were very helpfull.
Cons: The restaurant was not spacious enough to accomodate the guests.
With a stay at Maxone Hotels at Malang in Malang (Klojen), you'll be within a 5-minute drive of Alun-Alun Kota and Kampung Biru Arema. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Pros: Very good location. There's a mini mart at ground level next to the lobby hotel. You can buy simple daily stuffs there. The road to access to the hotel main entrance could be confusing a bit, since the road has 3 split path for both cars and motorbikes.
Cons: There's no tissue paper in the room. When I asked to staff, he told me if that facility is available for rooms at level 7 only. It's kinda ridiculous. Tiny passengers lift could be an issue for claustrophobia people.
Pros: The service was great especially Vani from Front Desk.
Cons: Pool area was very dirty.
Pros: Overall, everything is clean and worth the money!
Cons: The swimming pool is closed after 6pm. I checked in at around 7 and expecting to dip myself in their pool but it was just closed. Also, in the morning I could hear the sound of TV from the other room.
Pros: The staff is really friendly and service minded. The bed is nice. Shower is good. Pretty good TV. Roof top bar and pool is always really nice. Good location of the hotel.
Cons: Fix the taps in bathroom please. Really anoying when they are that tight Could have more variation for breakfast
Pros: the location and very friendly staff
Cons: no late check out
Pros: Staff always nice. Rooftop bar and pool is nice. Clean and everything working good so value for money I would say.
Cons: Not so much variation at breakfast, but still good food
Pros: It has a bar, close to nice resto and alun alun.
Cons: I booked two room for my driver and us as a couple. No mentioned that most room was smoking room. 1sr Checked in, the female customer service gave us double bed in smoking room n twin bed in non smoking for my driver. We insisted to get non smoking room with double bed but got declined. We left n back 2 houra later then the male receptionist finally gave us the right room. It didn't make sense that they couldn't give us the double room in non smoking room first time n I'm sure not fully booked..
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