Pros: We had to come to florida on an unexpected trip. When we arrived UT was 8am and we really needed a bed and shower. Janice at the front desk was more than willing to help us. She made our stay very nice and would definitely recommend to anyone to stay at this Best Western location. Thank you Janice
Cons: Nothing it was all good.
Cons: Terrible service. I paid for the entire stay in advance and when I got there they had no room for me, and offered no solution or assistance other than suggesting that I contact the company I made the reservation through for reimbursement.
It turns out an error was made and I was booked for Friday through Monday rather than Saturday through Monday. Since I wasn't there on Fri, bur arrived on Saturday instead, they cancelled my reservation rather than contact me. It didn't matter that I had already paid for the entire stay in advance.
This was not the first time they cancelled my reservation when it was possible to get more money out of someone else on a busy weekend.
Whether guests are passing through or in town to visit family, our Palatka hotel is close to top destinations like the St. Johns River and Azalea Festival. The Palatka Bluegrass Festival is a popular event that draws crowds from around Florida, and the US. Gastro enthusiasts flock to the annual Blue Crab Festival, where some of the best seafood in the world is dished up. Festivals are a big reason guests at our Palatka hotel are in town, but business travelers and those visiting friends also enjoy our comfortable, clean accommodations. The Ravine Gardens State Park is only a short drive away and a great place to enjoy the Florida sunshine. The DAYTONA® 500 is also in the neighborhood, and Daytona Bike Week is a favorite local event. Guests of our Palatka hotel that are looking for another kind of bike riding can take advantage of local bicycle tours around the region. Business travelers checking into our Palatka hotel are delighted at the warm welcome and spacious rooms. A few of our regular guests include employees of Georgia-Pacific/GP, Seminole Electric, FP&L, and St. Johns Ship Building. We're located near downtown and are a short drive to many corporate locations for an easy commute. All guests enjoy the generous, complimentary full hot daily breakfast served buffet style. Breakfast favorites like hot scrambled eggs, patty, links, make your own waffles, coffee and cereals, breads, pastries and yogurts are available. The meal is complemented with chilled juices and 100% Arabica coffee. Reserve a well-appointed room at the Best Western Inn of Palatka, where you'll be close to the most popular destinations and downtown Palatka!
Pros: Daytona 500 destination so all we wanted was a clean quiet place to sleep. Very clean and comfortable. First night the people above us must have been allowing their kids to to jump off the beds over and over. Finally around midnight they quieted down. We were getting ready to call the front desk when they quieted down.
On Saturday morning we went down around 7:30-8 and they had run out of biscuits and fruit as well as several other items so we had to go elsewhere for breakfast.
Otherwise our stay was fine. We will return if we need a place close to Daytona.
Cons: Street sign needs to be larger on the side near the drive way. We missed it the first time by.
Pros: The beds were comfortable.
Cons: Very noisy. Heard couple in room next door talk until early morning and people above us sounded like herd of elephants. Breakfast was disappointing. We have stayed at this chain before and always had good luck so this was very disappointing.
Pros: Friendly staff clean room And close to St. Augustine.
Cons: The shower needed a little work... drain was slow and the handle was leaking water.
Cons: Hotel was dilapidated and unkept and did not meet up with pictures that are online . Very dirty and I think it should be explained online that there are permanent residents who live there and have lots of random things outside their doors . And loiterers
Pros: It was dirty, mold was on the ceiling in the bathroom and the toilet ran all night.
Cons: It was not a 3 star hotel, spent way to much on the room. Very disapointed
Pros: Awesome place to stay. Highly recommend
Cons: The pictures were very much misleading, it is not the location it is set out to be.
Pros: For the price it was good for an overnight stay. There's no ambiance here despite its lakeside.
Cons: It appears to be just 'getting by' but room was well equipped.
Pros: Quiet environment with a gorgeous view of the river. Comfy bed is always great. Staff attentive, especially the at the cafe. Will definitely stay again.
Cons: A damp smell at check in. Fridge not clean. Low water pressure in shower and slow drain.
Pros: Very clean and desk attendant was kind and helpful
Cons: a little remote
Pros: We stay here every year while in Florida
Cons: Would be great if bar and restaurant were reopened
Pros: The location was good, and the mattress was comfortable. The WiFi worked well.
Cons: The free continental breakfast was nearly non-existent. There was almost no food available except waffle mix. The TV in my room did not work. I replaced the batteries in the remote, but was still unable to get power to the set.
Pros: It was on the water
Cons: There were ants on the sink, a bug crawling on the bed and there was fire at the restaurant so was sent to a cafe for the continental breakfast.
Pros: there were cockroaches in my bed, the room smelled extremely musty, the tv sound was terrible
Cons: the cock roaches, the musty damp rooms, the low quality tv
Pros: I can honestly say there was nothing I like about this hotel. There were cigarette butts all over outside. The bathroom was disgusting and was in extreme need of bleach. The carpet is nasty. I do not recommend staying at this hotel !
Cons: I did not like anything about this hotel. Absolutely disgusting !!
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