Accessibility and suitability
Services and conveniences
Pool and spa
Dining
Basics
Outdoor
Laundry
Health and safety
Parking and transportation
Media and entertainment
Bathroom
Workspace
General
Family friendly
Show reviews that mention
Filters
Love the room
Pros. It was a very nice property, some of the rooms are spectacular, breakfast was also very nice. I would consider going back as long as they have heat and hot water....
Cons. We should have been informed at check-in about that there was no hot water and no heat. We overheard a guest complaining at check-in and we where sold that it was resolved and everything would be OK within a few hours. To add insult to injury I was given a room that did not resemble anything that I booked although immediately after complaining I was shown another room that was what I did book. (And it was spectacular.) But this new room was cold, very cold, we went out to diner and when we returned a couple of hours later it was still cold. They did immediately help by providing us another room that was much hotter. I understand that issues such as this happens, what I find distasteful was that the gentleman at check-in downplayed it and was deceptive about reality. We should have been informed and allowed us to have a choice.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a good breakfast with plenty of choice, and it's included in your stay. However, some guests have mentioned that the breakfast was not as varied as expected.
Is the hotel centrally located?
Yes, the hotel is centrally located, making it convenient for exploring Palermo's historic and vibrant old city area. However, some guests have noted that the noise at night can be a concern.
How are the beds at the hotel?
The hotel provides comfortable beds, and some guests have described them as exceptionally comfy with spectacular views. However, a few guests have mentioned that the mattresses were hard and the pillows were thin.
What are the parking options at the hotel?
The hotel offers free parking, which is a great convenience for guests. However, it's important to note that the street where the hotel is located is pedestrian on Sundays, so guests may need to park elsewhere.
How is the cleanliness of the hotel?
The hotel is described as modern, clean, and spacious by many guests. However, a few guests have mentioned issues with the cleanliness of the rooms, such as scratched parquet floors and damaged furniture.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Facing the Inner Courtyard
Guests recommended requesting a room overlooking the inner courtyard for a quieter stay, especially if noise from the street is a concern.
Consider Bringing Earplugs
Some guests suggested bringing earplugs if staying in a room facing the street due to potential outside noise.
Check Room Amenities
Prior to arrival, it's advisable to confirm the availability of specific amenities such as irons and ironing services, as some guests noted their absence despite the hotel's 4-star rating.
Explore Nearby Dining Options
While the hotel's location is central, guests recommended exploring nearby restaurants and cafes for dining options beyond the hotel's offerings.
Inquire About Parking in Advance
If arriving by car, it's recommended to inquire about parking availability in advance, especially on weekends when the street may be pedestrianized, as noted by some guests.
Request a Balcony Room
Guests enjoyed staying in rooms with balconies, providing a pleasant spot to relax and enjoy views of the surrounding area.
Consider Room Size and Layout
Some guests found the rooms spacious and well-furnished, while others noted limitations such as small, dark rooms with minimal natural light and limited charging outlets.
Take Advantage of Early Check-In
Guests appreciated the hotel's flexibility with early check-in, particularly after long journeys, so it may be worth requesting this option if needed.
Seek Local Recommendations
The hotel staff provided excellent local dining recommendations, so it's worthwhile to inquire about nearby eateries for an authentic dining experience.
Be Mindful of Wi-Fi and Air Conditioning
Some guests experienced issues with Wi-Fi connectivity and air conditioning, particularly during warmer weather, so it's advisable to check on these aspects before booking.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hotel Palazzo Sitano is located at Via Vittorio Emanuele, 114 in Kalsa, 0.4 miles from the center of Palermo. Palazzo Chiaramonte-Steri is the closest landmark to Hotel Palazzo Sitano.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Hotel Palazzo Sitano.
Yes, Hotel Palazzo Sitano offers free Wi-Fi.
Hotel Palazzo Sitano is 15.5 miles from Palermo Punta Raisi. Hotel Palazzo Sitano is 49.9 miles from Trapani Birgi.
KAYAK scours the web for all room deals available at Hotel Palazzo Sitano in Palermo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Palazzo Sitano and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Palazzo Sitano.
Value for money | 7.7 |
---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Palermo Punta Raisi |
Distance to airport | 15.5 mi |