Good location for what we were there for.
The room needed updating. It was clean but it was loud. We were in the main building and it was too noisy. Also, beds were very uncomfortable.
The staff was very helpful, friendly, always there to help.
Had to go too far to self park. Weekend hard to find a spot to park . Several parking rows in the parking garage no access to another isle. Had to turn in same isle to go to next isle.
Great pool scene, probably the best in California.
The hotel has amazing grounds and public areas. The atrium lobby and gondola service are special, and the overall grounds are the best in the Palm Springs area.
The rooms are not clean. There's no other way to say it. I found much evidence of previous guests in the room, from trash on the floor around the beds to dirty showers. The staff is also pretty unpleasant and not helpful.
the help were wonderful
we are seniors & had to walk miles to our room i think it was 1523