Very helpful staff. Superb room. Wonderful facilities. Car was taken from outside front door to car park and returned as we left.
Difficulty in finding the hotel in the car. Because of the pedestrian areas it was very complicated to get to it. However the hotel reception staff were helpful in the utmost and eventually we made it although without SATnav I suspect it would have been impossible.
Excellent room and excellent air conditioning.
A very central hotel in Pamplona but there are many closed streets so access is difficult. Once I found the way the staff were very attentive and helpful.
Welcoming and very helpful staff. The hotel is just a few steps from all the important sights of Pamplona. The best air conditioning and heating system we've come across - no noise and no draughts
The rooms were lovely overlooking the square and the staff we're accomodating
The food in the restaurant was not as good as the hotel difficult to gain access by car
Fantastic location, charming staff, lovely big rooms especially luxurious bathrooms
clean and modern within the old facade