Sercotel Europa

The hotel is centrally located, making it convenient for exploring the city's historical areas, restaurants, and tourist attractions. It's also within walking distance to the cathedral and the bus station.

The staff are described as very friendly, helpful, and accommodating. Guests have praised the receptionists for their courtesy, kindness, and patience, as well as for providing helpful information and making reservations.

The hotel offers a Michelin star restaurant, comfortable beds, air conditioning, and a kettle in the room. Additionally, guests have appreciated the daily refilling of hand soap, shampoo, and body lotion to reduce plastic waste.

Guests have mentioned that the rooms are clean, modern, and comfortable, with excellent bed linen and a fabulous shower. However, some have noted that the rooms can be small and that the pillows may not be very comfortable.

The hotel has allocated parking spaces in a nearby car park for a fee, and there is also a 15-minute hotel space near the hotel for convenient access. However, some guests have mentioned that there are a lot of stairs to negotiate with luggage.

Several guests recommended booking a room with a view, especially those facing the fountain, for a spectacular experience.

Some guests mentioned that the hotel can be noisy at night, so light sleepers may want to bring earplugs or request a quieter room.

A few guests found the single rooms to be a bit cramped, so consider this when selecting a room type.

The hotel's central location makes it convenient for exploring the historic city center, with attractions like Plaza del Castillo, Pamplona Cathedral, and Museo de Navarra just a short walk away.

If you're arriving by car, take advantage of the hotel's parking facilities, including secure underground parking and nearby fee-paying options.

Guests noted that the hotel has a lot of stairs, so if you have mobility issues or heavy luggage, it's worth considering this aspect.

Some guests praised the hotel's breakfast and the Michelin star restaurant, while others found the dining options to be a bit limited. Consider exploring nearby restaurants for variety.

Guests appreciated the availability of a kettle in the room, which is not common in Spanish hotels, and the effective air conditioning during the summer months.

Numerous guests highlighted the helpfulness and friendliness of the staff, particularly mentioning specific employees who went above and beyond to assist with various needs.

If planning a visit, take into account the high season in May and the potentially noisier and busier atmosphere during festivals or events.