Pros (+) We stay at this hotel every 2 years and it never disappoints the hotel is always clean and staff friendly! Pool is always well maintained beautiful grounds and views
Cons (-) Only thing is if you like soft beds these beds are a little hard.
Latest deals for Porta Hotel del Lago
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Porta Hotel del Lago
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Reviews of Porta Hotel del Lago
8.3
Very good
1643 verified ratings
Wonderful
781
Very good
334
Good
237
Okay
107
Fair
87
Mediocre
39
Poor
58
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, making it convenient for visiting local attractions and enjoying beautiful views. Many highlighted the friendliness and helpfulness of the staff, as well as the overall cleanliness of the rooms and facilities. However, some guests expressed dissatisfaction with the comfort of the beds and pillows, and several noted issues with amenities such as lack of air conditioning, noisy or insufficient fans, and limited pool or restaurant options. Despite these drawbacks, the positive aspects of location, service, and cleanliness stood out in the reviews.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.3 out of 10
464 reviews
8.5 out of 10
2 reviews
9.3 out of 10
3 reviews
9.1 out of 10
1 review
All reviews
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the beds at Porta Hotel del Lago?
Guests have described the beds as comfortable and the rooms as clean, ensuring a good night's sleep during your stay.
Is parking available at Porta Hotel del Lago?
Yes, the hotel offers free parking and shuttle services for added convenience during your visit.
How is the food quality at Porta Hotel del Lago?
Guests have praised the hotel's restaurant for its excellent dining options and the availability of food delivery to guest accommodations.
What is the cleanliness like at Porta Hotel del Lago?
The hotel maintains a high standard of cleanliness, with guests highlighting the spotless rooms and the cleanliness of the pool and facilities.
When is the best time to visit Porta Hotel del Lago?
The high season at the hotel is in March, offering an ideal time to experience the beautiful views of Lake Atitlan and enjoy the hotel's modern facilities.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room on Higher Floors
Guests recommend choosing a room on higher floors for magnificent views of Lake Atitlan, especially during sunset.
Consider Room Selection Carefully
Some guests reported issues with specific rooms, such as broken toilets and lack of hot water. It may be beneficial to inquire about room conditions before finalizing a booking.
Be Mindful of Noise from Renovations
Some guests mentioned noise from renovations and expressed disappointment with the changes in the cafeteria menu. Inquire about any ongoing renovations and their potential impact on the stay.
Check Pet Policy
If traveling with a pet, it's advisable to confirm the hotel's pet policy in advance to ensure a smooth and enjoyable stay for both guests and their furry companions.
Plan for Limited Amenities
Some guests were disappointed by the unavailability of certain amenities such as the spa, sauna, and jacuzzi during their stay. It's recommended to check the availability of specific amenities before booking.
Explore Nearby Attractions
The hotel's proximity to attractions like the Church of Saint Francis, Panajachel Municipal Market, and Atitlan Nature Reserve makes it convenient for guests to explore the area.
Inquire About Air Conditioning
Some guests noted the absence of air conditioning in their rooms, which may be a consideration for those sensitive to room temperature.
Verify Room Features
Guests reported discrepancies between the advertised room features and the actual room provided. It's advisable to verify room features upon check-in to ensure they align with expectations.
Consider Noise Levels
Some guests mentioned noise disturbances, including elevator music and room refurbishing noise. Light sleepers may want to inquire about potential noise issues before booking.
Confirm Dining Options
Guests expressed mixed reviews about the hotel's dining options. It may be helpful to inquire about the current dining offerings and any potential changes in the menu.
Location
2a Avenida 06-17 Zona 2, Panajachel
What's nearby
- Church of Saint Francis0.7 mi
- Panajachel Municipal Market0.7 mi
- Atitlan Nature Reserve1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Porta Hotel del Lago
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | January | $139 | $177 |
Cheapest month to stay with an average 14% drop in price. | Most expensive month to stay with an average 29% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Porta Hotel del Lago
Which month has the cheapest rates at Porta Hotel del Lago?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Porta Hotel del Lago is July, with an average nightly rate of $150. The most expensive month is May at $187 per night.
What is the cheapest day to book Porta Hotel del Lago?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Porta Hotel del Lago is Tuesday, with an average nightly rate of $102. The most expensive day is Saturday at $180 per night.
How far in advance should you book Porta Hotel del Lago?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Porta Hotel del Lago, book around 8 weeks in advance. This could save you approximately 27% compared to booking last minute.
KAYAK's top tips for your stay at Porta Hotel del Lago
FAQs when booking at Porta Hotel del Lago
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Distance to city center |
|---|
0.7 mi |