Overview

Porta Hotel del Lago

2 Avenida 6-17 zona 2, Panajachel, Guatemala
+502 2244 0700

$97+

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Rates

Overall guest ratings

7.6/10 Good
Based on 366 reviews
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Review highlights

  • 9.5
  • 6.8
  • 4.8
  • 4.5

Good to know

  • Great view

Nearby

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    About

    Located in Panajachel, Porta Hotel del Lago is on a lake and minutes from La Galeria and Casa Cakchiquel Arts Center. This family-friendly hotel is within close proximity of Thirteen Threads Fair Trade Store and Maya Women's Center and Azul Maya Archaeological Museum.

    Rooms

    Make yourself at home in one of the 100 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

    Amenities

    Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Panajachel? This hotel has 4725 square feet (439 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Babysitting or child care
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Childrens programs
    • Laundry service
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Sauna
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Room service
    • Spa
    • No smoking
    • Free parking
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 366 reviews
    • 9.5 "Terrific location."
    • 6.8 "Service is ok."
    • 6.3 "Pool is mediocre."
    • 4.8 "Vibe wasn't good."
    • 4.5 "Disappointing food."
    • 4.1 "Rooms are not good."
    • 4.0 "Value below average."
    • 3.6 "Bad amenities."
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    Overall Rating

    7.4 Good
    Based on 164 reviews
    • 9.6 "Terrific location."
    • 7.1 "Good service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.5 "Pool is mediocre."
    • 4.6 "Disappointing food."
    • 4.6 "Vibe wasn't good."
    • 3.5 "Rooms are not good."
    • 3.1 "Terrible amenities."
      3.4 "66% thought the building wasn't nice."
    • 0.8 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall Rating

    7.9 Good
    Based on 201 reviews
    • 9.6 "Terrific location."
    • 7.4 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.8 "Pool is mediocre."
    • 5.1 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 4.5 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.0 "Air conditioning was criticized by 100%."
    • 4.3 "Disappointing food."
    • 3.8 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.7 "Value below average."
    • 3.0 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
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    Good to know
    "Great view"
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