Would you like to save as your currency permanently or for this visit only?
The location of the hotel relative to the beach was great. I did not like the fact that I was locked out of my room for over an hour upon arrival and when I inquired about an inconvenience discount, was initially told yes, however after I checked in I was told no because I used a booking agent. I didn't know I would be penalized for using Booking.com to reserve the room. There was also an additonal $70.00 charge that cleaning charge that I was unaware of until after the reservations were made. To make matters worst, the condo was not very clean.
Very nice condo, excellent location for families, great value for the cost of the unit. Early May is the perfect time at the beach. We had to change units because the first unit was unacceptable; the unit was cheaply furnished and dirty.
This guest did not leave comments about this hotel.
No free breakfast
The resort has its own beach and ferry to shell island. We met the new owner, he was very friendly. Clean towels daily. There was a cherio and toenail on the floor when we came in. The toilet moved when you sat on it. No free breakfast, no bay view as advertised, no indoor pool as advertised. There was a lovely pool... That we weren't allowed to use. Roaches.
Location Remodeling and the whole process was horrible. Carpeting became wet when it rained and wifi didnt work. Will not be staying here again until I see the remodeled resort mid 2016. Was bought by guys from Las Vegas so I'm anxious to see the results.
location Rooms need to be updated and there is no WIFI in the lodges
The beds are comfortable and rooms are clean.
None of the reason I enjoyed my first stay here exist any more. The shuttle now cost $10 per adult and $5 per child. The boardwalk resturant is closed. The joint pool shared with the spa is closed of to Baypoint guest. I won't be back. The hotel is nothing like it was when I went in 2014. The main hotel looks terrible it is supposedly under construction but no one was working on it . There are over grown plants around the property. The room smelled dank and musty
when we left The a/c did not work, the mini fridge did not keep anything cold and hummed very loudly all the time, the sheets barely fit the bed and came off each night, and we weren't provided with enough towels.
The beach was the very best thing. There was no internet service.
The facility was older as were the furnishings. Information was it had internet. If you had a cable from 1990youmighthave been in business. The pool was poorly lighted at night. Info showed at least a 3 if not 3.5 stars. Maybe a 2.5.
Very quiet, it has been my place of choice going back many years when they were still a Marriott brand The upkeep of the villas leaves much to be desired, they seem aged and a bit rundown, but hopefully they will be renovated once the main building is completed.
Nice room and location Did not have wifi internet
The rooms were spacious and luxurious with a good view of the beach. However, I did not like the staff. The concierge staff lied to my wife and I. They promised a $75.00 credit if I conducted an honest evaluation of their hotel after we checked out. After waiting five minutes, we were introduced to a salesman who wanted to sell a time-share to us. This hotel is ridiculous. What a disappointment. If you plan our having the concierge staff lie to you in order to trick you into hearing a time share sales pitch, then this is the hotel for you. The rooms were great, but the staff were all untrustworthy. There was no gym and not much else to do except go to the beach during our stay. I wouldn't have minded, but the price was too high. This hotel needs more facilities like a gym and sauna.
The rooms were clean, perfect location, good price. Staff could have been more helpful.
Free movie rentals, gym, spa, 3 swimming pools Waiting on the elevator, waiting on a buggie to load up to leave.
The hotel was nice surprise. It was very convenient to have a fully equipped kitchen. The beach by the hotel is awesome. They provide unlimited free DVD rentals. The cleaning fee ($60) is quite high if you are just staying for a few days.
Excellent view, room was decorated like on the movies, personeel was excellent, hotel provided numberous ammentities. I had to pay double fees, namely the Cleaning Fee of $69.95 which was already paid when making the reservation.