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Pros: On time, only one gate change!

Cons: Cheaper. Ran out of food on the incoming flight. Should have planned better

Cons: Better organization of when a flight gets delayed at another airport due to weather.

Pros: I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!

Cons: Nothing really. Very satisfied customer here.

Pros: Crew was. Great

Cons: Some thing better to chew on

Pros: Great crew members. Very friendly and helpful.

Cons: I think all was very good

Cons: The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive.

Cons: Seats are tight

Pros: Great crew members. Very friendly and helpful.

Pros: Crew was good. Seat uncomfortable and hard.

Pros: Great crew.

Cons: Entertainment system malfunctioned constantly

Cons: Drink service

Pros: Great crew members. Very friendly and helpful.

Pros: Crew AND passengers were great, polite & calm. Seats are kinda squashy, tight. Food was yummy.

Cons: Don't think you could make general seats more roomy for average sized people? Luggage bins were squashy too.

Pros: They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment

Cons: Get our bags to us in the morning

Pros: The seats were extremely comfortable! I

Cons: Nothing

Pros: Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs.

Cons: While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️

Cons: The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle.

Cons: Temperature of cabin was too cold. My feet were icy.

Cons: To be on time

Cons: Better space. Better service. Terrible directions

Pros: Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi

Cons: Everything was great

Pros: Customer service as always

Cons: Nothing!

Pros: Well organized and easy to check in.

Cons: No

Pros: Good seat. Good films.

Cons: A broader range of free snack types would be nice.

Cons: In flight entertainment was broken

Cons: Better bathroom access for premium economy

Cons: Boarding was a zoo, they changed aircraft and lost my reservation although I am an executive platinum. I boarded as a standby customer Comer after 25 years of flying with them you would think they would pay more attention.

Pros: Crew was very nice, professional.

Pros: Fast easy flight

Pros: They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment

Cons: Get our bags to us in the morning

Cons: Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled.

Pros: Seat cramped

Pros: Good friendly and efficient crew

Cons: Boarding process was poorly executed so 3 and 8 were called simultaneously

Cons: One of the crew at the airplane was really rude was a Male. He needs be more sensitive with special needs passengers.

Cons: Sat on tarmac for over 40 min waiting for gate

Pros: Crew and service was amazing

Cons: Paid $28 for internet and it didn’t work

Pros: Crew was very nice, professional.

Pros: Super comfortable and inflight entertainment was amazing

Cons: Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good.

Cons: Seats could have been more comfortable. No space. Food made me sick.

Pros: Crew and service was amazing

Cons: Paid $28 for internet and it didn’t work

Cons: Drink service

Pros: Flight was Good

Cons: checked baggage was damaged

Pros: I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!

Cons: Nothing really. Very satisfied customer here.

Pros: Everything was clean and new feeling

Cons: Food on offer was uninspiring.

Pros: Good seat. Good movies.

Cons: A better range of free food choices would be nice.

Pros: service

Cons: offer coffee at least

Pros: Crew Entertainment

Cons: Complement snacks

Cons: Seats could have been more comfortable. No space. Food made me sick.

Pros: Good flight, got home early.

Pros: The plane needed more leg room.

Cons: Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled.

Pros: It got us to Atlanta on time.

Cons: I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure.

Pros: Crew was attentive and accommodating.

Cons: Gates switched 3 times and all bags had to be checked because of a small aging plane.

Cons: Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans.

Pros: Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi

Cons: Everything was great

Pros: Ok

Cons: So uncomfortable with tiny seats

Pros: See previous comments

Cons: See previous comments