Overview

Hôtel Excelsior Opéra
Top Business Hotel

5, rue La Fayette, 75009 Paris, Île-de-France, France
+33 1 48 74 99 30

$100+

Overall guest ratings

8.2/10 Excellent
Based on 959 reviews

Review highlights

  • 9.3
  • 9.3
  • 6.5
  • 4.7

Good to know

  • Friendly service
  • Great shopping
  • Close to public transport

Nearby

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    About

    The Hotel Excelsior Opera had the pleasure of celebrating its centenary in 1998. The hotel owes its longevity to its exceptional location in the heart of Paris, as well as to the confidence and loyalty of its clients. Ideally situated at the foot of the Main Department srores, 150 metres from the Opera Garnier Theatre, 10 minutes walk from the Louvre Museum, offering direct links to the Eurostar terminal, Roissy-Charles De Gaulle airport and the Paris Disneyland amusement park. The Hotel Excelsior Opera is situated in the centre of the Business district. regular renovations and constant care of conviviality and hospitality mean the Hotel offers its guests a level of comfort and service worthy of the best 3 stars establishments.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Concierge service
    • Cribs available
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child services (surcharge)
    • Internet
    • Parking
    • Beauty salon
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 959 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
      8.9 "89% said the bathroom was clean."
    • 8.8 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 7.8 "High value."
    • 6.5 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.5 "For 55%, maintenance was acceptable."
      6.7 "Only 67% thought the air conditioning was adequate."
    • 4.7 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.4 "86% thought the facilities needed updating."
    • 3.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 2.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 278 reviews
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.7 "High value."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.5 "Beds were acceptable for 65%."
    • 4.2 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.3 "67% thought it was too noisy."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.6 "Vibe wasn't good."
    • 2.7 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 354 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 8.9 "Food is delicious."
    • 8.1 "Good value."
    • 6.4 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
    • 4.3 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.1 "69% thought it was too noisy."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    • 3.5 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall Rating

    7.6 Good
    Based on 57 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.5 "Rooms are ok."

    Overall Rating

    8.3 Excellent
    Based on 268 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.9 "Generally very clean."
      9.0 "90% said rooms were clean."
    • 7.7 "High value."
    • 7.0 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 4.5 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.7 "63% thought it was too noisy."
    • 4.0 "Vibe wasn't good."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly service"
    "Great shopping"
    "Close to public transport"
    data provided by TrustYou

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