The location was very good.
It was definitely not a luxury hotel. Room was directly over the hotel courtyard that had been converted to a banquet facility and was extremely noisy. Fitness center had only one treadmill and one piece of equipment. Beds and pillows were not very comfortable.
Reseption personnel, consierge.
Breakfast service appalling, tables not cleaned. Slow service.
Wonderful experience and very polite staff. Definite recommendation if you want to spend a deluxe weekend in Paris.
Minibar was not very complete
Lack of identity of the hotel
Literally a minute from Champs Elysees.
Complimentary breakfast; expected a little more than just breads, croissants, cup of fruit and juice.
The hotel staff was very fair in giving a lot of good informations about Paris and to book restaurants and to confirm our flights, etc. ; there are just a friendly atmosfere.
it wasn't possible to do a good regulation of the room air condition.
breakfast choice and quality not up to 4* standard. no shower curtain meant bathroom floor was constantly soaked.
We had a wonderful, six-day, Parisian experience at the Hotel de Sers, located in the elegant Champs Elysees district and very close to the metro and upscale restaurants. The staff was consistently helpful and accommodating in their efforts to obtain tickets, give restaurant recommendations, make reservations, call taxis, provide maps and directions, serve in the restaurant, etc. Upon arrival, we were allowed to check in early. This was much appreciated after many hours of overnight travel. Accolades for Fernanda at the reception desk as well as the concierge (I can not remember his name!) for providing outstanding service in a cordial, welcoming atmosphere. Our room was not spacious, however, comfortable, quiet and spotlessly clean.
Would recommend taking advantage of a room rate that includes at least a continental breakfast, as the breakfasts are very costly.
Great service and rooms. Well-designed.
Helpful staff. Good service. Lovely room
Very expensive breakfasts. 29E for Continental and 35E for American!!