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Overall experience, location, breakfast,pool and spa were nice and clean Had broken doorknob on bathroom door, window and balcony went into building instead of out
Friendly staff, quiet and clean rooms. The breakfast.
I loved that I could eat breakfast peacefully without a blaring television! The staff could have been more welcoming.
The beds are amazing Nope
Court Area for gathering
This was a very nice hotel and is worthy of a higher star rating. It was super clean, beautifully decorated and met all our expectations. Beds were very comfortable, breakfast offered a wide variety and the pool very clean and nice. Loved the atrium!
Very clean, comfortable room. The king size bed was the most comfortable hotel bed I've ever experienced. Breakfast was substandard for hotel breakfast. The coffee was horrible.
Big open gathering area and decor. Breakfast was included. Pool & hot tubFridge & microwave in room is always a plus No complaints-
Large clean room
Our first floor room was very convenient with access right outside the door to the large public area. Adults could hang out and socialize while at the same time supervising our older school aged children in the very nice pool with hot tub.
Really liked the staff, soooo friendly, and nice to see that although we stay once a year for the 100 Mile bike ride, it's the same staff year after year. Must be a great place to work! I would have preferred to have fresh fruit instead of processed, and maybe some kind of meat (bacon/protein) other wise was good.
The employee's were alsome very nice and polite Got there later I feel the rates should have been less do to not being there to enjoy any of it
Comfortable accomodations, decor The bathroom grout and tub and tile caulk had mildew.
The part that amazed me the most about this hotel is how friendly all of the staff were. They really made you feel welcome. The entire place was very clean and the breakfast was a bit bare, but good.
We are highly disappointed with this motel and how they handled our reservation. We will never stay or book with them again in the future, and we plan to share the actions of AmericInn with others. We are very UNHAPPY with the outcome. They cancelled my room two days before I was expecting to stay there, with reservations made six weeks prior.We were relying on our reservation plans for our stay stay away from home and then had to find other accomodations at the last minute.
Location Weird noise in wall behind refrigerator woke me at 3:57 AM 1st night and 5:03 AM next night. Can in shower did not work. Desk told me couldn't find the noise problem and the shower fans was very quiet when it worked but it was broken.
Cleaniness - bedding and bathrooms were excellent. Staff was competent, knowledgable, kind, and respectful. Good recommendations on place to eat and things to see. Limited space for breakfast. Could have longer period for breakfast or people indicate if they were going to be in the eating area between 6 and 8 or 8 and 10:30. Stayed there before and will stay there again. Add reflectors on driveway access.
nice room, very nice breakfast items in the morningGreat COFFEE !
The lobby was inviting with nice furniture. Clearly the bathroom needs updating.
The staff went above and beyond expections!! Very accomodating!!! Handicap accessibility....my father had to walk quite a distance and the cement on the sidewalk by the entrance was unfinished which could easiky cause an accident.
The front desk receptionist was great. The manager was extremely rude to my husband and father-in-law. They were constantly out of towels in the pool area, even though it was not even slightly busy.
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