Guest reviews
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Couples
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Families
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Solo
Overall Rating
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10.0 "Awesome vibe."10.0 "100% thought, the
hotel was modern ." -
10.0 "Food is to die for."
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10.0 "Terrific location."
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9.1 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
8.6 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
2.1 "Horrible pool."
Overall Rating
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8.5 "Breakfast is good."
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8.4 "Great service."
Overall Rating
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8.5 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.5 "Breakfast is good."
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7.6 "Good cleanliness."7.3 "73% said
rooms were clean ." -
7.1 "Nice rooms."7.3 "73% said
rooms were clean ."
Recent reviews
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- Positive
- Neutral
- Negative
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10.0review from
I HAVE STAYED HERE BEFORE. I REALLY ENJOYED MY STAY AND WANTED TO RETURN THERE BECAUSE OF THE LOCATION, STAFF, AMMENITIES AND ALL THE HOTEL OFFERS.I THOUGHT THE PRICE WAS GOOD AS WELL. JUST AN OVERALL ENJOYABLE EXPERIENCE. NO ... EVERYTHING WAS PERFECT.
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10.0review from
Staff were great and they got breakfast out early since we were all going to a softball tournament that morning! Could use a bigger pool.
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10.0review from
Everything: great location, staff was great and room was nice and roomy. Breakfast was good too, lots of options. Nothing
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10.0review from
Super clean, great breakfast set up. Nothing - everything was up to par
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1.0review from
Location I woke in bed with what I think was a bed bug, which completely canceled out anything nice that I would have otherwise said about the hotel. The front desk lady apologized but that's about it.
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9.0review from
There was a very strong smell when we had the AC on. Like cleaning products.
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9.0review from
This guest did not leave comments about this hotel.
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1.0review from
Mattress was thin like a cot. Had to use blankets to provide extra padding to the bed.
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10.0review from
the staff very nice, room very clean
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10.0review from
It's very quiet and the staff is professional and polite. The rooms were cleaned everyday and when we needed more towels housekeeping gave me more! The pool is very small and in texas there should be a shaded area by the pool for people to sit on the lounge chairs.
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4.0review from
Complimentary breakfast was really good. Kitchenette was great since traveling with an infant. Pool and pool area was full of ants, we couldn't check in until an hour and a half after check in times due to rooms not being clean and ready, and only 1 elevator for entire hotel which was really slow and made horrible noises at times.
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8.0review from
Rooms and breakfast Small pool
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10.0review from
Very clean! Good breakfast. Good shampoo! The pool area was on the small side
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6.0review from
Cleanliness and location were good. The breakfast set up was not the best. The food was not very good.
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7.0review from
The Springhill brand is always a good choice. Looks like they're doing some updating... needs it especially in the bathrooms.
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6.0review from
The people we nice and it was not overly crowded. It was a quite hotel
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4.0review from
Seemed new and clean. The clerk wasn't helpful at all, would not give us a room with two beds even though I had two kids with me, and the hotel was practically empty the night we were there.
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1.0review from
I will NEVER book this hotel again!!!! in addition to being HORRIBLE, they way oversell the breakfast and way under deliver!
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3.0review from
Nowhere near as nice as others in the area. Room was okay.
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10.0review from
We got there late at night and the hotel clerk made us feel very welcome. A very friendly person. I would definitely recommend staying here.
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10.0review from
We've stayed at this location twice now. In June we had our 8-year old granddaughter with us. We took advantage of the pool which we all enjoyed. Both times the highlight of the Springhill Suites at Pearland has been the friendliness and professionalism of the staff! The moment we stepped into the lobby, we received a very warm Texas welcome! As we made our way to our room, we were greeted by the relaxing sounds of water ...a beautiful sheet of water cascading down a large column of glass which is positioned between the hallway and the eating area for the breakfast buffet. That brings up my next favorite thing...the best complimentary breakfast buffet I've ever experienced!!! There is a wide variety of food to choose from... topped off with Texas shaped Belgian waffles. It is kept well stocked. It is the only hotel buffet I've ever seen which provides ''to-go boxes'' and small ''to-go bags'' which are perfect to take breakfast to the room for my husband who wanted to sleep late. When I requested two packets of coffee, I received four. This is a good example of how accommodating the staff is. We felt the discounted rate for 62 years and over was a very good value. We'll be looking forward to the next time we need to stay in that area.
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8.0review from
Our family stayed at this hotel and we found it clean and the staff was friendly and helpful. We normally try to stay at the Embassy Suites so that we can have two separate spaces with televisions -- one for the adults and one for the children. Though this hotel does not have two separate spaces with televisions, it did have a very nice LCD television and two queen beds, a seating area and a microwave and refrigerator (a must with the kids). We just brought along a portable DVD for the kids and all was well. We were visiting family in the area and we will stay at the hotel again. We did not have time to try out the pool or fitness areas, but they looked just fine. Hopefully, we will have time to try them out the next time.
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10.0review from
I HAVE STAYED HERE BEFORE. I REALLY ENJOYED MY STAY AND WANTED TO RETURN THERE BECAUSE OF THE LOCATION, STAFF, AMMENITIES AND ALL THE HOTEL OFFERS.I THOUGHT THE PRICE WAS GOOD AS WELL. JUST AN OVERALL ENJOYABLE EXPERIENCE. NO ... EVERYTHING WAS PERFECT.
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10.0review from
Staff were great and they got breakfast out early since we were all going to a softball tournament that morning! Could use a bigger pool.
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10.0review from
Everything: great location, staff was great and room was nice and roomy. Breakfast was good too, lots of options. Nothing
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10.0review from
Super clean, great breakfast set up. Nothing - everything was up to par
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9.0review from
There was a very strong smell when we had the AC on. Like cleaning products.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
the staff very nice, room very clean
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10.0review from
It's very quiet and the staff is professional and polite. The rooms were cleaned everyday and when we needed more towels housekeeping gave me more! The pool is very small and in texas there should be a shaded area by the pool for people to sit on the lounge chairs.
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8.0review from
Rooms and breakfast Small pool
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10.0review from
Very clean! Good breakfast. Good shampoo! The pool area was on the small side
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10.0review from
We got there late at night and the hotel clerk made us feel very welcome. A very friendly person. I would definitely recommend staying here.
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10.0review from
We've stayed at this location twice now. In June we had our 8-year old granddaughter with us. We took advantage of the pool which we all enjoyed. Both times the highlight of the Springhill Suites at Pearland has been the friendliness and professionalism of the staff! The moment we stepped into the lobby, we received a very warm Texas welcome! As we made our way to our room, we were greeted by the relaxing sounds of water ...a beautiful sheet of water cascading down a large column of glass which is positioned between the hallway and the eating area for the breakfast buffet. That brings up my next favorite thing...the best complimentary breakfast buffet I've ever experienced!!! There is a wide variety of food to choose from... topped off with Texas shaped Belgian waffles. It is kept well stocked. It is the only hotel buffet I've ever seen which provides ''to-go boxes'' and small ''to-go bags'' which are perfect to take breakfast to the room for my husband who wanted to sleep late. When I requested two packets of coffee, I received four. This is a good example of how accommodating the staff is. We felt the discounted rate for 62 years and over was a very good value. We'll be looking forward to the next time we need to stay in that area.
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8.0review from
Our family stayed at this hotel and we found it clean and the staff was friendly and helpful. We normally try to stay at the Embassy Suites so that we can have two separate spaces with televisions -- one for the adults and one for the children. Though this hotel does not have two separate spaces with televisions, it did have a very nice LCD television and two queen beds, a seating area and a microwave and refrigerator (a must with the kids). We just brought along a portable DVD for the kids and all was well. We were visiting family in the area and we will stay at the hotel again. We did not have time to try out the pool or fitness areas, but they looked just fine. Hopefully, we will have time to try them out the next time.
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1.0review from
Location I woke in bed with what I think was a bed bug, which completely canceled out anything nice that I would have otherwise said about the hotel. The front desk lady apologized but that's about it.
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1.0review from
Mattress was thin like a cot. Had to use blankets to provide extra padding to the bed.
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4.0review from
Complimentary breakfast was really good. Kitchenette was great since traveling with an infant. Pool and pool area was full of ants, we couldn't check in until an hour and a half after check in times due to rooms not being clean and ready, and only 1 elevator for entire hotel which was really slow and made horrible noises at times.
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6.0review from
Cleanliness and location were good. The breakfast set up was not the best. The food was not very good.
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6.0review from
The people we nice and it was not overly crowded. It was a quite hotel
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4.0review from
Seemed new and clean. The clerk wasn't helpful at all, would not give us a room with two beds even though I had two kids with me, and the hotel was practically empty the night we were there.
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1.0review from
I will NEVER book this hotel again!!!! in addition to being HORRIBLE, they way oversell the breakfast and way under deliver!
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3.0review from
Nowhere near as nice as others in the area. Room was okay.
