Peguera Hotels

The hotel is in a great position on the promenade and within a few minutes walk of a lively street with various bars with live entertainment which we used as the entertainment in the hotel didn’t tempt us to stay in. We had a very nice room overlooking the pool with a double and single bed and lovely tiled bathroom. We never had any problem getting a sunbed at any time of the day. Lots of choice of food at breakfast and you could get freshly cooked eggs or omelette. Evening meals could be rather repetitive but there were choices and there was freshly cooked meat and fish. The food at the buffets did tend to be luke-warm. Not many English people there, I would say most were Spanish. Santa Ponsa is a very pleasant resort and it is easy to catch the local bus to Palma, Paguera and Puerto Andratx.

Very good hotel, excellent central location, near to the beach. One of the cleanest hotels i've ever stayed in. Lovely big pool. Friendly staff.

Because there were a lot of spanish guests there, TV programmes on hotel screens were always in spanish, but no problem as many pubs in resort screened sporting events in English.

Very good location, wondeful beach, many resaturants and shops around, high level of services

no balcony in some rooms, air-condition not good working sometimes

The friendliness and helpfulness of the staff from reception to bars, to restaurants to cleaning staff. The breakfast restaurant is superb in terms of setting, ambience, staff, food etc. The location of the hotel on the beach is outstanding. The furnishings were high quality. The whole place was exceptionally clean - look out for the polished brass on the main stairs.

The beds could have been more comfortable. Entertainment was dreary, but the older guests seemed to like it.

room was very small

lovely clean hotel, comfortable room with air con, most of staff were friendly and helpful and the pool/poolside area spotless.

no

The location, the views, the pools, the apartment - all excellent. We had a couple of teething problems, but they were fixed immediately. Excellent value for money. Would definitely book again.

Nothing really - the only thing that did surprise us - was the fact that towards the end of our holiday, last 2-3 days - the sunbeds around the pool were being put away which made it look deserted, and if you needed a sunbed, you had to take one from the pile at the end of the pool. I dont think they should all be put away when there are still guests in the hotel.

Location was good, right on the beach, large pool, low price but accomodation was fair for the price, certainly not a luxury apartment.

Air con didn't work - quite hot and sticky but could open large balcony door. Bit of a treck from the entrance to our rooms due to the layout of the hotel/apartments as 2 sections

Good choice of food, cleanliness of rooms and overall hotel, friendly and helpfull staff, all day snacks and beverages.

Single beds, complimentary toiletries, low pressure shower, lack of balcony furniture, not enough sun loungers around pool area.

Would definatley stay at this hotel again, good location, nice rooms and value for money.

comfort, food,its a goog place for honeymoon

staff were excellent, rooms are very nice and cleaned daily, breakfast was fantastic, overall the best hotle we have stayed in in a long time

we think the shuttle bus to town should run in the evening time also, finishes at 4pm

The location, very near the coast and shopping facilities, was excellent.The staff was very helpfull and polite. We also enjoyed the gym and the indoor swimming pool.

We stayed not in a room but in one of the hotel's apartment. The noise isolation of these apartments was not very good. Although the street was very quiet our neighbors, who were also hotel's clients, were not. We could clearly hear them.

Friendly service oriented staff. The spa is excellent and offers a very nice relaxing atmosphere. Especially in the low season when the outside weather is more unstable.

Very clean, excellent staff and breakfast lovely. Drinks not over expensive and pools lovely.

No tea/coffee/kettle facilities in bedroom?

close to sea

doesn t match the requirements of 4* hotels

Very good located to Porta Portals (5 min by car), the luxury harbour of Mallorca

staff, hotel, and indeed everything related to the hotel/spa----will go back.

n/a

The feeling of being in a very special place and being made to feel very special.

Hotel setting, design and facilities were generally good.

This was billed as a 5 star, luxury boutique hotel. However there was no visible management and the staff were running on autopilot so service had all sorts of gaps and disapointments. Shame really because a dedicated owner, manager or Maitre d'Hotel would have fixed it

The atmosphere! Everyone, staff and guests were friendly. Food was excellent and even though we stayed at the end of the season the hotel still endeavoured to keep their guests happy and entertained!

the staff was very friendly, there was large variety and amount of food and all of them was very delicious. long breakfast and dinner time. high level programs in the evening, new entertainers every day.

they could have an internal pool as well.

The breakfast and dinner - very good

The room - it is very old.

Close to the nightime action and the beach. All the staff were very helpful and those in the dining room were very frendly and efficient. The food was far in excess of my expectations. Kathy Hofman, the PR lady, even arranged a cold supper for us as we were late arriving.

The bedroom needed a coat of paint but I wouldn't moan as the price was right, as was everything else.

The staff were friendly and there was a nice pool area and the location was excellent. Also internet access available in the lobby.

The room was extremely small. Air conditioning did not work (however a fan was provided). We booked half board but only ate once as we found the food very bland. Great little restaurant up the road "liria" well worth a visit for breakfast.

we have stayed here before in group bookings its a nice hotel,very clean, nice staff and value for money as well as being central.

fantastic value for money, very quiet location ideal for those that want to get off the rat race, very clean and staff fantastic, do not expect gourmet food, but there was plenty of it and well presented.

Good communication with staff, clean an pleasant rooms.

Lack of refreshment facilities in the room

Beautiful rooms, gardens, closeness to the sea. Spectacular view from the terrace restaurant.

The bright clean room 803 with beautiful bathroom. Scenery while eating in restaurant in evening, delicious food. Accessibility to water. Uninterferring, friendly and helpful staff.

Lack of showergel in bathroom and foreign items in fridge like half carton of milk, opened cheese and used bottle of water. All minor.

Lovely from start to finish, the view from our room was lovely.

Beautiful setting, funky decor. Close to Palma so could take advantage of all the bars and restaurants.

Main restaurant was very expensive. Drinks were also expensive. Used as a conference hotel so sometimes there were a number of large, loud groups. Room not ready, card key not ready, were told we would be informed when both were ready, but we had to chase.

bar staff and room service

breakfasts

The location of the hotel was wonderful. The room was spacious and clean. The buffet breakfast had everything anyone could want.

The only down side was the noise, caused mainly by the laminate flooring.

excellent service

location

Efficiency of the staff and everything very clean

The service, location and dining.

Poorly designed room (unable to place the chair under the desk as it is too big !) , no double bed(two singles pushed together do not = 5 star accomodation), poorly designed bathroom (no where to hang either/or your used towels or bathrobe, no where to put your store suitcases or additional luggage.

Food was of a high standard

Rather pricey

The owners were very welcoming and helpful. The food in the restaurant was varied and good value. The hotel is less than 50meters from the lovely sandy beach.

Location - close to the beach (50 m), restaurants.

The Hotel and grounds were exceptionally clean, the food was good and very varied. The rooms were clean and tidy everyday. Would recommend to anyone.

Nothing

Nice food.

The location to the beach was great, as well as the lift down to the beach. Breakfast was good, except for the last day, when the hotel was closing for winter.

Rooms were not four star. Bad pillows, uncontrolable water temperature/pressure in the showers, airconditioning not effective and staff were not polite or helpful.

This hotel is very close to the beach, the sea view can be see from the room. Breackfast is good and has various menu.

The good restaurant is not near the hotel, and the air conditioner takes a lot of time to cool the room.

Friendly staff. Cosy atmosphere.

Too noisy in pool side rooms.

Good and quiet location, realy short walking distance from the sea and several shops and restaurants. Freandly staff and clean rooms.

The breakfast and the dinner was very simple.