Sonesta Hotel Pereira

The hotel offers outstanding environment, peaceful surroundings, great gardens, a 360 rooftop restaurant, 24-hour room service, a spacious gym and spa, a massive pool, massage services, and a water park nearby.

Yes, the hotel offers free parking and private parking for guests.

The hotel provides good breakfast choices, a variety of food options, and a 360 rooftop restaurant. However, some guests mentioned that the breakfast and massage options could be improved.

The hotel is praised for being pretty, clean, and well-kept. The staff is described as friendly, helpful, and attentive, making a positive difference in guests' experiences. However, some guests had concerns about the cleanliness of the rooms and the quality of the service in the restaurant.

The hotel experiences low season in May and high season in August, offering potential guests an idea of when to plan their visit for a more peaceful or lively experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

As the hotel is located a bit far from the city center, it's advisable to have your own transportation or plan for taxi services in advance, especially if you intend to explore nearby attractions.

Some guests reported maintenance issues in certain rooms, particularly in the tower. It may be beneficial to inquire about the room's condition before finalizing your booking.

While the staff is generally friendly, a few guests faced challenges due to limited English proficiency among the hotel staff. Consider using simple Spanish phrases or a translation app for smoother communication.

The hotel offers a wide range of facilities, including a spacious gym, a pool with a Jacuzzi, a 360-degree rooftop restaurant, and 24-hour room service. Take advantage of these amenities for a more enjoyable stay.

Non-Colombian residents should be aware that taxes are charged separately, which may differ from the initially quoted price. It's recommended to clarify the total cost, including taxes, before confirming your reservation.

The hotel is situated near various attractions, such as Plaza de Toros, Pereira Golf Club, and Matecana Zoo. Plan your itinerary to explore these places and make the most of your visit.

While the hotel offers a restaurant and bar, there are limited dining choices within walking distance. Consider stocking up on any essentials or snacks if you prefer more dining options.

Some guests found the pool hours to be inconvenient. It's advisable to inquire about the operating hours of the pool and spa facilities to plan your relaxation time accordingly.

A few guests mentioned that the rooms in the tower had maintenance issues. Consider opting for rooms in other areas of the hotel for a more comfortable stay.