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|Distance to city center||0.1 mi|
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No heat, rooms outdated Door open in lobby while we waited for rooms very cold
Good location, right in the middle of everything and very accessible by foot. Breakfast was good and had everything you would want. Our later interactions with hotel staff was good and they were friendly.
Our initial contact with the Reception upon arrival was not pleasant, we had some questions and the staff on duty was dismissive and not very helpful. The fan in our room was detaching from the ceiling and we had concerns about it falling on us. There were bread crumbs in the couch. There should be better maintenance of the facilities.
The location was great. It is located in the city centre just a few steps from the high street, from the Imperial Museum and from many other touristic attractions. The price was very reasonable. The breakfast was simple but OK, but the restaurant staff was not very welcoming.
The bedroom had been renovated, even though it still looks quite old. There were no drawers or hangers in the wardrobe. The electric shower had electric cabling exposed. The lift is quite old and slow. It was noise at night - we could hear the engine of the lift.
The breakfast was very good, the best I've had during my time in Brazil. The hotel was very clean and comfortable.
Great location. Staff is very nice.
With a stay at Hotel Casablanca Palace in Petropolis (Historic Center), you'll be within a 10-minute walk of Imperial Museum and Vale do Paraíba. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator.
based on 719 reviews
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- Spacious rooms
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