The first skyscraper ever built in the City of Brotherly Love is home to Loews Philadelphia Hotel. Contemporary decor and gracious hospitality make Loews Philadelphia one of Center City’s most inviting luxury hotels, recognized as of the World’s Best by Travel and Leisure readers. The supremely comfortable 581 guest rooms include 12 suites and 55 concierge club rooms, all of which are luxuriously appointed and are furnished to suit the needs of both families and business travelers. Create a memorable culinary experience in an upscale, hip environment at SoleFood Restaurant and Lounge, where eclectic cool mixes with classic style. Relax in the 15,000 square foot spa and enjoy a wide variety of treatments, full service hair salon, complete cardio center and twenty-meter, two-lane heated lap pool. Located in the heart of the city with the famous PSFS sign still illuminating the Philadelphia skyline, Loews Philadelphia Hotel is perfectly situated so you can take advantage of everything the city has to offer. As with all Loews Hotels, we welcome families with our Loews Loves Kids program designed to entertain the smallest travelers. We also provide our furry guests with special amenities as part of our Loews Loves Pets program. No matter what brings you to Philly, Loews Philadelphia Hotel has been designed to make you supremely comfortable. Let our staff make you feel like you are home.
The valets were very friendly, helpful and accomadating. Room was clean and the tv had a great HD picture.
Check in staff ignored me while I stood there staring at them waiting to check in because they were on the phone. As soon as they were done some jerk jumped the line because he wanted to talk to a manager and they catered to him for another 5 mins before helping anyone else. Room smelled like stale cigarettes and the bathroom sink wouldn't drain.
Robes, shower was nice , room was quiet.
4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.
The staff and hotel were wonderful.
They ran out of cucumber water, but we did drink a lot of it.
Front desk was very accommodating upgraded us to deluxe king room upon check in
Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.
Excellent location, exceptional staff, great restaurant and bar. Nice room and a comfortable bed as well as a pretty good WiFi connection (best I have experience in a while at a hotel).
Walls were a little thin. We could hear people in the hall coming and going as if they were almost in the room.
Location & room were great
Air conditioning was bad, after repair it was barely adecuate
The staff was gracious and helpful
Dust covered the room and the toilet had cardboard trash in it upon arrival. Staff took care of the problem after being notified. The cost for parking at $45.00 a night was ridiculous.
Very friendly staff. Great view of the city from my room.
Walls are thin, and you could here the neighboring room to well.
Dog-friendly facilities Certain staff members (including one valet who was obviously personally invested in getting our car out and seemed to feel genuinely bad that one of his colleagues had screwed up our ticket) Location
General lack of service-orientation among staff (many were impolite or at least brusque - not the kind of attitude you get at luxury hotels) Everything (except room service) closes early Valet takes forever to drop car and get it out - very poorly managed Not a lot of services available
Not for family's & a little outdated. The location is amazing!
I loved the great service from the beginning of my short stay to the end when the end when they fond a great deal on my long cab ride with a reputable driver. The room size was great and I really loved aall the extras that came in my room
I didnt like the BED BUGS I got whil e there
Friendly staff, good area
Cost of parking. $38 a night, plus 20% tax, plus $12 if you have a "oversized" vehicle
I was very impressed with the restored lobby and the finishes throughout the hotel. The original design aesthetic from the 1930's creates this luxurious feel and it is carried through the interior design from lobby to the guest rooms. The location is unbeatable, with subways, restaurants, and entertainment minutes away. The gym facilities were definitely nicer than many hotel fitness facilities I've seen in my travels. The staff at every interaction was helpful and friendly. The lobby for drinks has a great vibe, too! Overall a great experience.
Location, friendly staff, tall building and in Club Level extra security as it is accessed by room key only. Incredible view.
Restaurant is kept too cold and makes the food grow cold quickly. Also the staff want to impose their wishes upon the client, by insisting the client sit somewhere instead of allowing the choice to the client. In this case it was a mere nuicianse as my party & I instisted more to sit where we liked.