Front desk staff was friendly and helpful, but staff at the front door was aloof. Housekeeping didn’t show up until late afternoon, and we didn’t want to leave the room at that time, so we just exchanged towels with the very courteous maid.
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Amenities at Canopy by Hilton Philadelphia Center City
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of Canopy by Hilton Philadelphia Center City
8.5
Very good
622 verified ratings
Wonderful
383
Very good
99
Good
47
Okay
32
Fair
22
Mediocre
11
Poor
28
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent central location, making it convenient for sightseeing and business. Many found the staff friendly and helpful, though some experienced issues with check-in, communication, or valet service. Cleanliness received mixed feedback, with some rooms spotless and others lacking attention to detail. Bed comfort and breakfast also received varied comments, with some guests satisfied and others noting discomfort or limited options. Overall, the hotel is appreciated for its modern design and accessibility, but improvements in service consistency and room maintenance are suggested.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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8.5 out of 10
442 reviews
8.4 out of 10
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8.1 out of 10
14 reviews
7.5 out of 10
3 reviews
All reviews
clean comfortable beds small room, no microwave, expensive parking (actually ridiculous), moderate breakfast quality
Pros (+) The bed was very comfortable and the hotels design is outstanding. Really a beautiful hotel.
Cons (-) The rooms are small and the windows on the Penthouse level are smaller than on other floors and too high up (5 feet above floor) to see out of them. I felt like I was in a basement on this floor endure changing to a better room on the 12th floor. Also, no one could tell me the difference between the more expensive Premium room vs the cheaper Standard and Deluxe rooms. I believe it is only the floo...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities, including a fitness center, a business center, valet parking, and a restaurant with a bar and lounge. Additionally, there are health and safety measures in place, such as daily housekeeping, contactless check-in/check-out, and enhanced cleaning protocols.
Are the beds comfortable at this hotel?
Guests have consistently praised the comfortable beds at the hotel, ensuring a good night's sleep and a restful stay.
Is the hotel's location convenient for exploring Philadelphia?
The hotel's location is highly convenient, with easy access to nearby attractions, shopping, and public transit. It's also within walking distance of popular sites, making it an ideal base for exploring the city.
What are some common concerns about the hotel's offerings?
Some guests have mentioned concerns about the pricing, room size, and noise levels, as well as issues with room service and cleanliness. However, many have also highlighted the hotel's exceptional service and amenities.
When is the best time to visit the hotel?
The hotel experiences high season in September and low season in January. Visitors may want to consider these factors when planning their stay, as well as the hotel's proximity to various seasonal events and attractions in Philadelphia.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests noted that charges may apply. If you're traveling with a pet, it's best to inquire about the specific policies and any additional costs beforehand.
Check Room Amenities
Some guests were disappointed by the lack of washcloths and the cleanliness of the glasses. It's advisable to check the room amenities upon arrival and promptly request any missing items or address any cleanliness issues with the staff.
Be Mindful of Room Selection
While some guests praised the unique and creative decor, others found the rooms to be smaller than expected. It's worth considering the room size and layout based on your preferences and requirements.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Macy's Center City, Reading Terminal Market, and Historic City Hall makes it convenient for sightseeing. Take advantage of the central location to explore these nearby places of interest.
Inquire About Special Dietary Needs
If you have specific dietary requirements, it's advisable to inquire about special diet menus or food options available at the hotel's restaurant. Some guests appreciated the food options, while others found the restaurant overpriced and the food quality disappointing.
Consider Parking Options
The hotel offers parking and valet parking, but some guests found the costs to be high. It's recommended to explore alternative parking options nearby if you're looking to manage expenses.
Be Aware of Noise Levels
Several guests mentioned issues with noise, such as a noisy heating/cooling system and thin walls. If you're sensitive to noise, it may be helpful to inquire about quieter room options or consider using earplugs as a precaution.
Take Advantage of the Fitness Center
Guests appreciated the hotel's fitness center, so if you're keen on maintaining your workout routine during your stay, be sure to make use of this amenity.
Communicate Any Room Issues
If you encounter any issues with the room, such as a broken toilet door or a malfunctioning alarm, it's advisable to promptly inform the hotel staff so that they can address the issue and ensure a comfortable stay.
Location
1180 Ludlow Street, Philadelphia, PA 19107
What's nearby
- Loews Philadelphia Hotel61 yd
- Philadelphia City Hall352 yd
- The Residences at The Ritz-Carlton0.3 mi
- Pennsylvania Convention Center0.3 mi
- Pennsylvania Academy of the Fine Arts0.4 mi
- Church of St. Luke and The Epiphany0.4 mi
- Liberty Bell0.5 mi
- Independence Hall0.5 mi
- Independence National Historical Park0.5 mi
- Rittenhouse Square0.7 mi
- South Street0.8 mi
- The Franklin Institute0.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 840706
Essential information about Canopy by Hilton Philadelphia Center City
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | November | $248 | $278 |
Cheapest month to stay with an average 31% drop in price. | Most expensive month to stay with an average 148% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Canopy by Hilton Philadelphia Center City
Which month has the cheapest rates at Canopy by Hilton Philadelphia Center City?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Canopy by Hilton Philadelphia Center City is December, with an average nightly rate of $224. The most expensive month is June at $387 per night.
What is the cheapest day to book Canopy by Hilton Philadelphia Center City?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Canopy by Hilton Philadelphia Center City is Sunday, with an average nightly rate of $178. The most expensive day is Wednesday at $325 per night.
How far in advance should you book Canopy by Hilton Philadelphia Center City?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Canopy by Hilton Philadelphia Center City, book around 7 weeks in advance. This could save you approximately 25% compared to booking last minute.
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See most recommended stays in PhiladelphiaGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.4 mi | Philadelphia | 6.6 mi |