Pros (+) NORHING
Cons (-) THE ROOM WAS INFESTED WITH COCKROACHES, THE LIGHTS DID NOT WORK, CURTAINS WERE TORN DOWN, AND THE AIR CONDITIONING WAS BROKEN. THE WORST ROOM IN MY ENTIRE LIFE. I DEMAND A FULL REFUND OF MY MONEY.
2 stars
Philly Inn & Suites
Photos of Philly Inn & Suites
Overview
The City Line Hotel is located on City Avenue in Philadelphia, Pennsylvania. The hotel is situated near attractions like Please Touch Museum, Fairmount Park, and the Philadelphia Museum of Art. This budget hotel is nine miles from Philadelphia International Airport and 29 miles from Mercer County Airport. This establishment has 100 well-appointed guest rooms, offers free parking, and provides concierge services.
This hotel has a selection of amenities including meeting rooms and a spa. The hotel offers complimentary high-speed wireless Internet access, a banquet room, and other business services. The hotel is accessible and there are rooms that are designed for disabled guests. Guest rooms come with one king bed or two double beds. This hotel has a 24-hour front desk, offers multilingual staff, and includes safety deposit boxes at the front desk. The hotel has a business center and offers access to all the top locations in the area.
There are many restaurants near this hotel like Sardi’s Pollo Ala Brasa, Corner Bakery Café, Szechuan Express, Tony Roni’s, and Sophie’s Deli Corner and Restaurant. Some other dining options include Italian food at City Line Pizza, Mexican cuisine at Qdoba Mexican Grill, and steak dishes at Delmonico’s Steakhouse.
Wissahickon Valley Park is three miles from the hotel while Philly Brew Tours can be reached five miles away. The Barnes Foundation, Founding Footsteps, Rodin Museum, Reading Terminal Market, and the University of Pennsylvania are also within a few miles of the hotel.
Latest deals for Philly Inn & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Philly Inn & Suites
- Free Wi-Fi
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Parking
- Hairdryer
Basics
- Free Wi-Fi
- Internet
- Body soap
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Additional toilet
Services and conveniences
- Conference rooms
- Business center
- Bottle of water
- Meeting/Banquet facilities
- 24hr front desk
- Key card access
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Accessible by elevator
- Designated smoking area
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
General
- Soundproof rooms
- Family rooms
- City view
Parking and transportation
- Parking
- Private parking
Bedroom
- Clothes rack
- Alarm clock
Health and safety
- Daily housekeeping
- Safe
Reviews of Philly Inn & Suites
8.6
Very good
866 verified ratings
Wonderful
562
Very good
68
Good
45
Okay
28
Fair
30
Mediocre
23
Poor
110
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, cleanliness, and friendly service. While some reviews mentioned issues like dirty rooms and maintenance problems, the majority highlighted positive experiences, especially with the staff's attentiveness and the overall comfort of their stays.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
567 reviews
8.9 out of 10
148 reviews
9.4 out of 10
37 reviews
2.7 out of 10
13 reviews
All reviews
Cons (-) Roach infested
Cons (-) Room was freezing cold, sheets had stains, TV and closet were broken, bathtub was grimy. Do not ever stay here unless you're completely desperate.
Cons (-) There wasn't even wifi.
Pros (+) NothIng
Cons (-) Run down looking building, several people bringing prostitutes into the building, another customer complaining but being told compensation comes at check out rather than resolve the issue. Avoid this place as best you can.
Pros (+) Gentleman at the front desk in the morning was very patient and accommodating
Cons (-) Sheets and blankets were scratchy and appeared unwashed, toilet didn't flush properly, AC fluctuated between extreme heat and cold, walls were paper thin, door didn't lock properly, no one was at the front desk in the evening, music playing all night in the hallway, phone didn't work, no one answered the phone when we called, felt very unsafe and feared our items being stolen
Pros (+) There was absolutely nothing that I liked here.
Cons (-) Phone lines down. The name of the hotel doesn't match the name on the outside of the building. The parking garage smelled of human waste. There was no shower curtain. The bedding had cigarette burns in them. The doors didn't lock properly. It rained. So did the ceilings. The AC was stuck on. I genuinely expected Dexter to come in and kill me. I didn't sleep.
Pros (+) ABSOLUTELY NONE
Cons (-) ROOMS UNCLEANED, BROKEN A/C, NO FRIDGE, SMELLY ROOM.. VERY UNSATISFIED
Cons (-) Everything about this hotel was absolutely horrible. The staff was so ignorant and rude. Hotel needed extreme updates. Room was so dirty. Had maintence knocking on our door at 7am telling us to clean someone else's fried chicken trash that was in the hallway. This place is the real life American horror story hotel. This hotel should be closed.
Pros (+) Price last minute on a weekend.
Cons (-) This hotel is a mess. I tried to check in on the phone as we were stuck in traffic and wouldn't be arriving until after midnight. I waited on hold for 15 minutes because they were "changing staff". When we arrive we drive past it twice because it doesn't look like a hotel. There was some ghetto party that was letting out when we arrived and it was like walking into a zoo with people out front yell...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Philly Inn & Suites?
The guest rooms come with one king bed or two double beds, ensuring a comfortable and relaxing stay.
Is parking readily available at Philly Inn & Suites?
Yes, the hotel offers free parking, making it convenient for guests to park their vehicles during their stay.
How is the food quality at Philly Inn & Suites?
The hotel is located near various dining options, including Italian food, Mexican cuisine, and steak dishes, providing guests with a diverse selection of culinary experiences.
What is the cleanliness like at Philly Inn & Suites?
Guests can expect well-maintained and clean rooms, ensuring a pleasant and comfortable stay at the hotel.
What is the customer service like at Philly Inn & Suites?
The staff at Philly Inn & Suites are known for their friendliness, warmth, and helpful nature, ensuring a positive and memorable experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in February, which is the low season, as mentioned by the hotel's policies.
Explore Nearby Attractions
The hotel's proximity to attractions like Please Touch Museum, Fairmount Park, and the Philadelphia Museum of Art makes it a convenient choice for sightseeing.
Check for Accessibility Features
The hotel offers rooms designed for disabled guests and is accessible, making it a suitable option for travelers with specific accessibility needs.
Take Advantage of Business Services
The hotel offers a business center, meeting rooms, and other business services, making it a practical choice for business travelers.
Be Mindful of Parking Challenges
Some guests found the parking challenging, so it's advisable to inquire about parking arrangements and accessibility beforehand.
Consider Bringing Your Own Toiletries
A few guests mentioned issues with the availability of toiletries, so it might be helpful to bring along your preferred toiletries.
Inquire About Breakfast Options
Some guests noted the absence of breakfast, so it's advisable to check the hotel's breakfast offerings or explore nearby dining options in advance.
Request for Room Preferences
If you have specific preferences such as extra pillows or room location, don't hesitate to communicate with the accommodating staff who are reportedly helpful and responsive.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, a few mentioned cleanliness issues, so it's advisable to check the room upon arrival and report any concerns promptly.
Location
4444 City Avenue, Philadelphia, PA 19131
What's nearby
- Philadelphia Zoo2.6 mi
- Philadelphia Museum of Art3.4 mi
- Sheraton Philadelphia University City Hotel3.7 mi
- University of Pennsylvania3.8 mi
- Temple University3.8 mi
- The Franklin Institute4 mi
- Pennsylvania Academy of the Fine Arts4.5 mi
- Rittenhouse Square4.5 mi
- The Residences at The Ritz-Carlton4.7 mi
- Philadelphia City Hall4.7 mi
- Pennsylvania Convention Center4.8 mi
- Loews Philadelphia Hotel4.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 999460
Essential information about Philly Inn & Suites
Low season | September |
|---|---|
High season | May |
Average price (weeknight) | $139 |
Average price (weekend night) | $164 |
When to book a room at Philly Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Philly Inn & Suites
FAQs when booking at Philly Inn & Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in PhiladelphiaGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 4.9 mi |
Nearest Airport | Philadelphia |
Distance to airport | 8.7 mi |