One Residence Hotel & Apartment

The hotel offers modern and well-equipped rooms, a rooftop pool with a view, a complimentary minibar, and free pastries and coffee available at reception each morning.

The hotel is clean and modern, with spacious rooms and condos that are discreet and very spacious. The staff delivers polite and professional service, and there is free self-use laundry service available on Floor 1.

The hotel offers free parking and an airport shuttle service for added convenience.

The staff provides excellent customer service, with security workers greeting guests and helping them cross the busy road to the mall across the street at all times of the day. The security guards/doorman go above and beyond for guests.

The high season is in December, offering a wonderful time to enjoy the superb pool and gym facilities. The hotel is conveniently located with a new mall and restaurants just opened nearby.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests appreciated the free self-service laundry facilities provided by the hotel, making it convenient for longer stays.

Some guests reported negative experiences with certain staff members, suggesting that interactions with staff can vary. It may be helpful to be cautious and manage expectations.

While some guests enjoyed the complimentary minibar and pastries, others mentioned discrepancies in the room amenities listed. It's advisable to verify the in-room facilities upon arrival.

A few guests reported issues during the check-out process, particularly related to the return of cash deposits. It's recommended to ensure all transactions are handled transparently and to retain receipts for reference.

The rooftop swimming pool was highlighted as a great feature, especially for nighttime use. Guests appreciated the ambiance and surrounding city views.

The hotel's proximity to various attractions such as Independence Monument and the National Museum of Cambodia makes it convenient for sightseeing and exploration.

Some guests noted noise disturbances from a nearby construction site. Light sleepers may want to take this into account and consider requesting a quieter room location.

Guests appreciated having a kitchen in their rooms, providing the option to prepare meals. This can be convenient, especially for longer stays or those with dietary preferences.

Guests praised the helpfulness of the security staff, particularly in assisting with crossing the busy street and hailing transportation.