Frangipani Royal Palace Hotel

I liked best that the staff were very helpful with directions and getting transportation. The room was very bright with two large windows. The water in the bathroom was hot right away. There was a bathtub, also.

I must admit it was a mistake. I wanted to book for the other Frangipani (the one on a quieter street) but ended up booking Frangipani Royal Palace. I don’t regret it although I did miss the quiet street. The staff were very polite and helpful. My room, a single one, was fine. I could see a tiny bit of the river from my window. The hotel had mucked up one of our airport pick ups so they were very apologetic and made up for it by doing a free airport drop for us. That was a really kind gesture.

This seemed like a popular hotel for tour groups. So the lobby and entrance was always very busy. As if that was not enough the coffee shop was booked by some company (or school) for what seemed like a students’ test. So it wasn’t possible to meet any colleague at the lobby for a discussion.

Great location, very friendly staff, extensive breakfast buffet and views from both the restaurant and pool. Comfy bed and good water pressure. At the right price I would still come back to stay here.

No hot water in the shower (sometimes almost lukewarm). When we asked at reception they told ud they had solar water heater (great) and that we just had to let the water run from the tap and shower for 5 or maybe 10 minutes before washing, then it would warm up (not so great). The bathroom was on the small side with the door opening into (hitting) the toilet. Poorly lit too. Very low showerhead. At the full price I think it is not great value for money.