Good to know
Value for money
Distance to city center
|"Great location, friendly and welcoming staff."||(in 119 reviews)|
|"Great location, friendly staff, comfy bed"||(in 166 reviews)|
|"Good location Attentive staff Good breakfast."||(in 60 reviews)|
|"Few rats and cockroaches about."||(in 5 reviews)|
|"Dingy bottle green atmosphere,Rooms very small."||(in 86 reviews)|
|"I wouldn’t recommend this hotel currently."||(in 49 reviews)|
Time of year
Show reviews that mention
|cockroaches in the room||in 18 reviews|
|easy walking distance||in 22 reviews|
|friendly staff||in 413 reviews|
|good breakfast||in 175 reviews|
|good food||in 12 reviews|
|good restaurants and bars||in 37 reviews|
|great location||in 372 reviews|
|phnom penh||in 11 reviews|
|pool floor||in 46 reviews|
|red light district||in 45 reviews|
|right by the river||in 78 reviews|
|river view||in 93 reviews|
|rooftop pool||in 318 reviews|
|room was small||in 261 reviews|
|royal palace||in 11 reviews|
|sky bar||in 106 reviews|
|stay at this hotel||in 143 reviews|
The day staff are excellent ladies that do their best under the circumstances.
Due to the Covid-19 pandemic, staff has been reduced to minimum. No free breakfast or equivalent is offered. No room service, No rooftop bar. The reception area turned off the air conditioning. If you need to wait in reception for any lenght of time, it becomes uncomfortable. The rooms have not been serviced. Dust and spider webs accumulated everywhere. In addition my room was not serviced after my first night, I had to request clean towels and service the room myself. The telephone service in the hotel has been disconnected, due to lack of staff. I needed to use my cellphone to call the reception for assistance with WiFi. The staff is always pleasant and accommodating. Unfortunately my trip to the Grand Waterfront Hotel was not leisure. I had a family member in hospital and needed to stay on a day by day basis. The staff was very helpful and patient with my arrangements.
Is a pity that the bar on top floor is not operative, plus is dirty and messy
Please kindly make more cleaness in the room and smell too and please be ready before guest check in
Top floor pool and bar, view
Rickety, noisy elevator. Bird dropping on balcony. Scam room upgrade. Scam non-acceptance debit card. Breakfast. $40. Nite toooo much.
At least it was closer to the about everything spa,restaurants,malls
To be honest the property is old I’m surprised when I arrived on the booking it was really pretty rooftop rooms and I’m looking forward the upgrades room hahaa what a joke! When I arrived elevator broken down and they put us on 5flor so imagine 2 days I have to go walk stairs my body sores by walking back in fort the rooftop atleast still has its views and food not bad room is ok ,
With a stay at Grand Waterfront Hotel, you'll be centrally located in Phnom Penh, steps from Riverside and 4 minutes by foot from Phnom Penh Night Market. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 859 reviews
Value for money
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Most Popular Landmarks
- Phsar Chas 321 yd
- Night Market 333 yd
- Wat Ounalom 0.3 mi
- National Museum of Cambodia 0.4 mi
- Wat Phnom 0.5 mi
- Riverfront Park 0.6 mi