Pacific Hotel, Phnom Penh

234, Monivong Blvd, Sangkat Phsar Thmei II, Khan Daun Penh, Phnom Penh, Cambodia
+855 2321 8592

Cheapest
rate per night

8.2

Excellent
based on 409 reviews
Pacific Hotel, Phnom Penh - Phnom Penh, Cambodia
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Check-out
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Provider Nightly total
TripAdvisor $26
TripAdvisor

Good to know

Distance to city center 0.3 mi
Location rating 9.1
Nearest Airport Phnom Penh Pochentong
Distance to airport 5.3 mi

Rooms

Check-in
Check-out
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Reviews

Pros

Cons

Traveler rating

92
32
5
1
0

Time of year

Traveler type

Show reviews that mention

+
air conditioning in 12 reviews
barb in 3 reviews
breakfast was good in 67 reviews
busy street in 5 reviews
central market in 10 reviews
clean bed in 11 reviews
food itself is excellent in 11 reviews
good and the staff in 82 reviews
good location in 24 reviews
good service in 17 reviews
good value in 4 reviews
good variety choose in 2 reviews
hot water in 11 reviews
hotel located in the heart in 5 reviews
nice hotel in 49 reviews
phnom penh in 21 reviews
provinces in 3 reviews
room is not big in 47 reviews
toilet bowl cover in 8 reviews
  • Mediocre
    Oct 2019
    3.8

    Only location is the key

    The staff is lazy and rude. Breakfast buffet was pathetic. Not tasted fresh at all.

  • Good
    Oct 2019
    7.1

    We stayed originally 3 nights in a standard double and decided to stay another night as there was a bit more in the city we wanted to do. We asked at reception if we could stay in our room and they said it wasnt possible, so I simply booked online. We moved rooms which was fine - they kept hold of our bags. The rooms are nicely decorated and comfy beds. Shower was powerful enough and hot enough. Not too much noise and blackout curtains, not bad for the price but could be better. We paid 20usd for a standard double but most of their rooms were 40usd plus! The rooms we had were nice but youd expect working aircon and wifi for the price if its included in the specs.

    The food in the restaurant wasnt great and small portions, but breakfast was better. The air con in the room was so bad that we woke at 3am boiling, asked reception for a fan and they came into our room at 3am and waved their hands in front of the air con. We were shocked and said "please can we just have a fan, we dont want to do this right now, its 3am". Thankfully they brought us a fan so that was fine in the end. Staff were friendly enough at reception but not very helpful. I'm not sure if it's just a language barrier but communication with the reception proved difficult at times. I left a product in the bathroom in the first room and asked 3 separate people at different times if they could check - finally (when I waited at reception) they sent housekeeping up and retrieved it. This could have been much more efficiently dealt with. Also the wifi in the second room we had was awful and barely connected for 2 minutes.

  • Excellent
    Oct 2019
    8.3

    Location

    Late check in. Need to wait

  • Excellent
    Oct 2019
    10.0

    Great value hotel near the central market with friendly staff and a good included breakfast. What made it a 10 for me was the gym - very small but amazingly equipped if you're into CrossFit or weight training (rower, air bike, kettle bells, heavy weights and bar plates). It's rare to find that in a hotel gym and I was really impressed with it!

  • Good
    Oct 2019
    7.1

    The hotel is nearby the central market. It is just about 200m to walk there and 1,5km to Wat Phnom. The managers was very very supportive. Really appreciate their help when our bag was snatched

    The hotel is nearby the central market. But there is a dangerous area to walk at night even before 10pm. We were snatched all money, phone, passport on the first night arrived (about 9:30pm), 70m from the hotel. However, The managers was very supportive to help us to obtain stolen report from the police officer. We met so many tourists was snatched their purse in Cambodia in the immigration office and the terrible thing was that we all had to pay kickbacks to the officers to get the exit visa, even the bodyguard also asked for money to let us in. Anw, Finally we landed home safely, thanks Pacific hotel management team and for other want to travel there, please be super careful when going to Phnompenh.

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About

Overview

A stay at Pacific Hotel, Phnom Penh places you in the heart of Phnom Penh, within a 15-minute walk of Central Market and Riverside. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 409 reviews

9.3

Service

9.1

Location

7.1

Room

6.7

WiFi

Things to Know

  • Clean rooms
  • Friendly service

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Complimentary breakfast
Fitness center
Free Wi-Fi
Increased accessibility
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Room service
Bicycle rental
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Terrace/Patio
Elevator
Hairdryer
Coffee shop
Pets not allowed
Free valet parking
Linens
Towels
Business center
Laundry facilities

Photos

Pacific Hotel, Phnom Penh - Phnom Penh - Building All Photos (35)
Pacific Hotel, Phnom Penh - Phnom Penh - Bar Bar (3)
Pacific Hotel, Phnom Penh - Phnom Penh - Bathroom Bathroom (1)
Pacific Hotel, Phnom Penh - Phnom Penh - Bedroom Bedroom (14)
Pacific Hotel, Phnom Penh - Phnom Penh - Building Building (4)

Location

Most Popular Landmarks

  • BS Department Store 320 yd
  • Psar Thmei 388 yd
  • National Museum of Cambodia 0.7 mi
  • Phsar Chas 0.7 mi
  • Wat Ounalom 0.7 mi
  • Wat Phnom 0.7 mi

Phnom Penh Travel Guide

Learn about Phnom Penh on KAYAK

Getting Around

Phnom Penh Pochentong 5.3 mi
Svay Rieng 68.7 mi

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