Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.3 "Comfort level is high."8.6 "86% said the
beds were comfortable ." 9.3 "93% thoughtrooms were spacious ." -
7.7 "Good location."8.9 "
Easily accessible by car , said 89%." -
7.3 "Good breakfast."8.3 "83% were
happy with the price of the breakfast ." -
7.2 "Good service."8.1 "81% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." -
7.0 "Tasty food."9.6 "
Yummy desserts , said 96%." -
5.6 "Rooms are ok."5.0 "Only 50% said
rooms were clean enough ." -
1.9 "Horrible vibe."0.9 "91%
criticized the unstylish hotel ." 3.3 "For 67%, thelobby entrance was sub-standard ." -
0.9 "Disappointing internet connection."0.6 "94% said the
wifi quality was bad ."
Overall Rating
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8.4 "Comfort level is high."8.8 "88% said the
beds were comfortable ." 7.1 "71% thought it waspleasantly quiet ." -
8.0 "Location is great."
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7.5 "Good service."8.0 "80% found the
staff to be very friendly ." -
7.0 "Tasty food."
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6.8 "Breakfast is mediocre."
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6.0 "Rooms are ok."5.3 "Only 53% said
rooms were clean enough ." -
4.9 "Not very clean."4.9 "51% thought
it was rather dirty ." -
2.7 "Terrible amenities."2.4 "76% thought the
building wasn't nice ." -
1.9 "Horrible vibe."
Overall Rating
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7.8 "High comfort."8.0 "80% said the
beds were comfortable ." -
7.5 "Good location."
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7.5 "Good breakfast."
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7.3 "Good service."8.4 "84% found the
staff to be very friendly ." -
5.1 "Rooms are ok."
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3.1 "Horrible pool."
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2.3 "Horrible vibe."
Overall Rating
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8.1 "Comfort level is high."8.3 "83% said the
beds were comfortable ." -
8.0 "Location is great."
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7.1 "Good breakfast."
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5.6 "Rooms are ok."
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4.7 "Not very clean."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.2review from
The bed was comfortable. The AC worked well. There was wear and tear of the room. Bath towels and bed sheets had stains. The TV could have been larger.
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10.0review from
How well maintained the property is. N/A
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5.4review from
Three years ago I called this place "the best kept secret in Phoenx" You coudl not go wrong for the money. Wow how times have changed! My son woke up with 35 YES 35 bed bug bites! Room 331 stay clear! Yes I reported it to the front desk, she said they were having an ant problem but was not aware of bed bugs. Now a few bites I would say, ok I can see that, but 35 tells me that there has been a problem in that room for some time! I know this can happen to any hotel, but when you know there is a problem, shut the damn room down until you know for sure that their no longer is an issue! I will NOT be going back to that hotel.
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9.6review from
Nice beds and great breakfast! Low toilets.
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8.0review from
Helpful front desk staff-very accommodating, service oriented;great value for good sized clean room, excellent bed No.
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6.0review from
Easy to locate. Clean comfortable rooms and good breakfast. Helpful staff.
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5.7review from
Don't have enough coffee in the rooms. Need to put more soap and some lotion in there too.
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4.0review from
convenient
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7.7review from
The room was comfortable and clean, the staff was nice, breakfast was included and (unlike other hotels we've been to) was actually pretty good. I'd definitely come back if I were to pass by Phoenix again.
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4.2review from
The bed was comfortable. The AC worked well. There was wear and tear of the room. Bath towels and bed sheets had stains. The TV could have been larger.
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5.4review from
Three years ago I called this place "the best kept secret in Phoenx" You coudl not go wrong for the money. Wow how times have changed! My son woke up with 35 YES 35 bed bug bites! Room 331 stay clear! Yes I reported it to the front desk, she said they were having an ant problem but was not aware of bed bugs. Now a few bites I would say, ok I can see that, but 35 tells me that there has been a problem in that room for some time! I know this can happen to any hotel, but when you know there is a problem, shut the damn room down until you know for sure that their no longer is an issue! I will NOT be going back to that hotel.
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6.0review from
Easy to locate. Clean comfortable rooms and good breakfast. Helpful staff.
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5.7review from
Don't have enough coffee in the rooms. Need to put more soap and some lotion in there too.
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4.0review from
convenient
