Cons (-) Toilet flushes did not work, Shower worked together with regular shower and facet runs,
4 stars
Hilton Phoenix Tapatio Cliffs Resort
Photos of Hilton Phoenix Tapatio Cliffs Resort
Overview
Pointe Hilton Tapatio Cliffs Resort offers a 4-star resort experience in the heart of downtown Phoenix, Arizona. It is ideal for business and leisure travelers seeking a comfortable, quality experience with close proximity to the airport. Phoenix Sky Harbor International Airport is only a 20 minute drive from the hotel.
The hotel offers refined 1- and 2-bedroom suites with contemporary furnishings, generous amenities, and luxe decor. Guests can choose from resort suites, ambassador suites, signature suites, grande suites, and accessible suites. All rooms are kid-friendly, pet-friendly, and smoke-free.
All suites feature complimentary high-speed WiFi, flat-screen televisions with premium satellite channels, coffee and tea making facilities, mini bars, spacious living room areas, sofa-beds, large bathrooms, signature mattresses, plush bedding, crisp linens, a hair-dryer, iron and board, large workspace with ergonomic chair, nightstand with reading lamp, furnished private terrace, and individual climate control. Laundry service and room service are available. Upgraded suites feature fireplaces, wet bars, full kitchens, and spacious dining room areas.
Free parking is available onsite. There is an onsite water park which features numerous outdoor pools, hot tubs, water slides, private cabanas, sundecks, lounge chairs, and a poolside cafe. Guests can indulge at the onsite day-spa which offers a wide range of therapeutic beauty services, including massages and facials. There is an 18-hole golf course onsite.
Guests can dine at the upscale onsite American restaurant which serves mouthwatering grill dishes and offers sweeping city views. The bar serves handcrafted cocktails and fine wines.
Latest deals for Hilton Phoenix Tapatio Cliffs Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Phoenix Tapatio Cliffs Resort
- Outdoor pool
- Water slide
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Basketball court
- Tennis
- Free Wi-Fi
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Water slide
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Things to do
- Basketball court
- Gift shop
- Hiking
- Golf
- Beauty salon
- Table tennis
General
- Family rooms
- Fireplace
- Seating area
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Bathrobe
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Tennis
Health and safety
- Safe
Family friendly
- Kids meals
Reviews of Hilton Phoenix Tapatio Cliffs Resort
7.9
Good
1297 verified ratings
Wonderful
583
Very good
175
Good
140
Okay
93
Fair
105
Mediocre
58
Poor
143
Summary of reviews
Pros (+)
Cons (-)
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
18 reviews
7.8 out of 10
13 reviews
All reviews
Pros (+) Atmosphere was awesome
Cons (-) The weather, it rained during our stay
Pros (+) The staff was amazingly helpful. The location was great!
Cons (-) The room wasn't cleaned the best. My wife had me go get Lysol wipes to wipe down our room.
Pros (+) Location
Cons (-) Parking
Pros (+) Went for a 30th reunion. Great facilities, polite and helpful staff, lots of pools, spacious rooms. Many conveniences. Even great food at the pool and room service. Excellent value. (We stayed the last weekend in September and got a special rate by shopping it in advance.)
Cons (-) A place this big could use a bit more food options. Maybe a bigger menu for room service and pool restaurant. But the food was excellent, so the request for more of it is a compliment!
Pros (+) Everything ! the staff was awesome the view from our room was spectacular
Cons (-) Leaving ! Had a wonderful weekend there will go again
Pros (+) Location and staff
Cons (-) Hotel is a bit dated
Pros (+) as we frequent several valley hotels, we especially loved the adult pool area....................
Cons (-) our room had absolutely no view front or back
Pros (+) Close to family.
Cons (-) The resort is tired and it shows.
Cons (-) My girlfriend and I stayed here for the fourth of July weekend. I will never stay here again ever. The room was dated. The room looked like a road side motel. The pictures and smoke dectors were falling off the wall. The refrigerator door had a hole like some one kicked it. I went to four different ice machines four different times and not one of them worked. I had to drive to the store it was ver...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the suite accommodations at Hilton Phoenix Tapatio Cliffs Resort?
The suites at Hilton Phoenix Tapatio Cliffs Resort offer contemporary furnishings, generous amenities, and luxe decor. They feature complimentary high-speed WiFi, flat-screen televisions with premium satellite channels, coffee and tea making facilities, and signature mattresses with plush bedding.
What are the common concerns about the hotel's parking?
Some guests have expressed concerns about the parking, mentioning that it was a nightmare. However, the hotel offers free parking onsite.
How is the food quality at the onsite American restaurant?
Guests can expect mouthwatering grill dishes and sweeping city views at the upscale onsite American restaurant. The bar serves handcrafted cocktails and fine wines.
What are guests saying about the cleanliness of the rooms?
While some guests have mentioned concerns about the cleanliness of the rooms, others have praised the daily room cleaning service provided by the hotel staff.
When is the best time to visit Hilton Phoenix Tapatio Cliffs Resort?
The high season at Hilton Phoenix Tapatio Cliffs Resort is in April, offering an ideal time to experience the resort's amenities and stunning views. However, June is considered the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgraded Suites
Upgraded suites feature fireplaces, wet bars, full kitchens, and spacious dining areas, providing a more luxurious experience for guests.
Check for Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as dirty blankets and a foul smell in the room. It's advisable to check recent reviews for cleanliness concerns before booking.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as North Mountain Park, Piestewa Peak, and the Arizona Doll and Toy Museum, offering guests plenty of options for nearby activities.
Be Mindful of Noise
Some guests mentioned noise disturbances, such as a constant drone from a machine room and noisy HVAC systems. Light sleepers may want to consider this feedback when choosing a room.
Utilize Onsite Amenities
Take advantage of the onsite water park, day-spa, and 18-hole golf course to make the most of the resort experience without having to leave the property.
Consider Transportation Options
Guests reported issues with parking and transportation, so it's advisable to inquire about parking and shuttle services before arrival, especially during peak seasons.
Dining Recommendations
While the onsite American restaurant received positive feedback for its food and views, some guests found the added service charges to be excessive. It's worth considering dining options outside the hotel as well.
Pet-Friendly Accommodation
The hotel is pet-friendly, but some guests mentioned additional charges for pets. It's recommended to confirm the pet policy and associated fees before bringing a pet.
Check for Special Offers
Some guests expressed disappointment with the pricing and additional charges. It may be beneficial to inquire about any special offers or packages to enhance the value of the stay.
Location
11111 North 7th Street, Phoenix, AZ 85020
What's nearby
- Metrocenter3.7 mi
- Congregation Beth Israel Scottsdale6.1 mi
- Biltmore Fashion Park6.2 mi
- Camelback Mountain8.1 mi
- Heard Museum8.5 mi
- FQ Story Neighborhood Historic District9.3 mi
- Westward Ho9.7 mi
- Arizona Center9.8 mi
- Heritage Square10 mi
- Arizona Science Center10.1 mi
- Phoenix Convention Center10.1 mi
- Arizona Women's Hall of Fame10.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Phoenix Tapatio Cliffs Resort
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $297 |
Average price (weekend night) | $229 |
When to book a room at Hilton Phoenix Tapatio Cliffs Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 10.1 mi |
Nearest Airport | Phoenix Scottsdale Municipal |
Distance to airport | 9.1 mi |