Pros (+) Friendly, warm staff. They upgraded our room to a casita when we checked in, it was my husband's birthday!
Cons (-) Rooms are a bit dated, but still clean and well kept
5 stars
Royal Palms Resort and Spa
Photos of Royal Palms Resort and Spa
Overview
The Royal Palms Resort and Spa is a destination retreat that is ideal for stunning Arizona desert weddings, offering mountain views and a Spanish Colonial-inspired setting. The hotel is located in the heart of the Phoenix and Scottsdale area, offering nine acres of gardens and property, as well as 20,000 square feet of indoor and outdoor venues for meetings and events. The hotel also offers on site award-winning catering for various events, along with planning assistance, equipment rental, and more.
This hotel sits at the base of Camelback Mountain, offering plenty of beautiful scenery for strolling around the resort grounds. The Royal Palms Resort and Spa also offers an on site luxury spa with a full list of services and Mediterranean-inspired spa treatments. The resort belongs to the Unbound Collection by Hyatt, which is designed to create a superior guest experience with rich history, one-of-a-kind dining options, and more.
This hotel features an outdoor pool with loungers and private cabana rentals. There are multiple restaurants and bars on site for guest dining. Private dining is also available at T. Cook’s, the on site restaurant, which also features an outdoor patio. Outdoor fireplaces make it easy to enjoy the 24-hour pool. The hotel also has a 24-hour fitness center.
There are 119 guest rooms and villas at this resort, offering various views of the landscaped resort grounds and Camelback Mountain. Rooms include flat-screen TVs, complimentary WiFi, modern baths with updated fixtures, and other amenities. Upgraded suites feature optional private balconies, additional living space, and deluxe amenities.
Latest deals for Royal Palms Resort and Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Royal Palms Resort and Spa
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Safety deposit box
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Evening entertainment
- Beauty salon
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bathroom
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Royal Palms Resort and Spa
8.8
Very good
335 verified ratings
Wonderful
238
Very good
40
Good
21
Okay
12
Fair
9
Mediocre
2
Poor
13
Summary of reviews
Pros (+)
Cons (-)
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
18 reviews
9.7 out of 10
8 reviews
All reviews
Pros (+) The bell hops/valets were great! They were knowledgeable, fast and treated you like a VIP. They always called you by name when ever you had contact with them.
Pros (+) We loved our time here! The grounds are beautiful and there are so many small little spots to sit and relax. Service is top notch. Access to the spa as a hotel guest is a huge advantage as well. Loved everything about our stay!
Pros (+) We enjoyed Happy Hour at T Cooks, excellent tapas. Guest service staff extremely polite and helpful. Great cozy room with a fireplace. beautiful grounds.
Pros (+) Very clean and easy access to parking and front.
Cons (-) The power went out.
Pros (+) The resort is beautiful. The wait staff at the restaurant was fantastic.
Cons (-) Check in was delayed until after the check in time and there was no apology for this. Staff at pool were not very friendly and very slow.
Pros (+) Everybody was very warm, friendly, patient and went out of their way to assist in every wAy possible.
Cons (-) Nothing
Pros (+) Loved the little romantics alcoves around every corner with flowers, hummingbirds, and fountains.
Pros (+) Immaculate property. Flowers trees etc are beautiful. Historical property but feels new. Relaxing tranquil. Every employee seems happy. LOVE this resort.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Royal Palms Resort and Spa?
The beds at Royal Palms Resort and Spa are amazing, providing a comfortable and restful sleep experience according to guest reviews.
Is parking readily available at Royal Palms Resort and Spa?
Yes, Royal Palms Resort and Spa offers both private parking and valet parking for the convenience of guests.
How is the food quality at Royal Palms Resort and Spa?
Guests have praised the delicious food at Royal Palms Resort and Spa, although some have mentioned limited options for those with food allergies and intolerances.
What is the cleanliness like at Royal Palms Resort and Spa?
Royal Palms Resort and Spa is described as beautiful, clean, and relaxing, with immaculately attended grounds and very kind and accommodating staff.
What is the level of customer service like at Royal Palms Resort and Spa?
The staff at Royal Palms Resort and Spa are friendly, professional, and dedicated to ensuring a pleasant stay, as mentioned in guest reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel's location near Camelback Mountain and attractions like the Desert Botanical Garden and Papago Park make it ideal for outdoor enthusiasts and nature lovers.
Consider Room Selection Carefully
While some guests praised the beautiful and clean rooms, a few mentioned that certain rooms showed signs of wear and tear. It may be beneficial to inquire about the condition of the specific room before booking.
Take Advantage of the Spa
Guests raved about the on-site luxury spa and its Mediterranean-inspired treatments, highlighting it as a must-visit during the stay.
Plan for Dining
While some guests loved the food and dining options, others found the menu limiting, particularly for those with food allergies. It's advisable to check the menu in advance if you have dietary restrictions.
Be Mindful of Additional Charges
Some guests were surprised by extra charges such as parking fees, resort fees, and taxes. It's recommended to inquire about all potential additional costs before booking to avoid unexpected expenses.
Enjoy the Outdoor Amenities
The hotel's outdoor pool, private cabana rentals, and outdoor fireplaces were highly praised by guests, providing a relaxing and enjoyable experience.
Take Note of Room Features
Guests appreciated unique room features such as fireplaces, private patios, and outdoor showers. Inquire about these amenities when booking for a special experience.
Seek Assistance from the Concierge
The hotel offers concierge services, which can be helpful for arranging activities, tours, and exploring the nearby attractions. Guests found the staff to be accommodating and knowledgeable.
Consider Special Requests
If traveling with pets, the hotel allows pets with possible charges. It's advisable to inquire about pet-friendly accommodations and any associated fees in advance.
Location
5200 East Camelback Road, Phoenix, AZ 85018
What's nearby
- Camelback Mountain0.8 mi
- Biltmore Fashion Park3.4 mi
- Phoenix Zoo3.8 mi
- Avnet5.3 mi
- Congregation Beth Israel Scottsdale5.4 mi
- Heard Museum6.3 mi
- Heritage Square6.7 mi
- Arizona Center6.7 mi
- Arizona Science Center6.8 mi
- Phoenix Convention Center6.9 mi
- Chase Field6.9 mi
- Westward Ho6.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Royal Palms Resort and Spa
Low season | June |
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High season | February |
Average price (weeknight) | $486 |
Average price (weekend night) | $396 |
When to book a room at Royal Palms Resort and Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
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Distance to city center | 7.2 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 5.0 mi |