Hacienda Chichen Resort and Yaxkin Spa
Photos of Hacienda Chichen Resort and Yaxkin Spa
Overview
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Amenities at Hacienda Chichen Resort and Yaxkin Spa
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Free toiletries
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Chapel/shrine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Outdoor pool
- Pool with a view
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
Basics
- Free Wi-Fi
- Internet
- Fan
- Free toiletries
- Air-conditioned
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Things to do
- Gift shop
- Hiking
- Eco tourism
- Cooking classes
General
- Seating area
- Garden view
- Pool view
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Tumble dryer
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Parking and transportation
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Shared lounge/TV area
Bedroom
- Wardrobe or closet
Workspace
- Fax/photocopying
Reviews of Hacienda Chichen Resort and Yaxkin Spa
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including a spa and wellness center, outdoor pool, shared lounge/TV area, and eco-tourism activities like cooking classes and hiking.
How is the hotel's customer service?
Guests have praised the staff for being very friendly and helpful, providing a personal approach to all guests and offering a first-class service.
What are the common concerns about the hotel's food?
Some guests have mentioned that the food was overpriced and that breakfast was not included in the room rate. However, others have described the food as delicious and gourmet.
What are the main complaints about the hotel's rooms?
Some guests have mentioned that the rooms were outdated, basic, and in need of renovation. Additionally, there were concerns about the transparency of the curtains and the small size of the bathrooms.
When is the best time to visit the hotel?
The high season is in December, offering a great time to experience the beautiful gardens and historical hacienda. However, it's important to be aware of the potential for higher price levels during this time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Garden or Pool View
Several guests praised the beautiful gardens and pool area, so consider requesting a room with a view of these areas for a more pleasant stay.
Be Aware of Overpriced Food
Some guests found the on-site food to be overpriced, so consider exploring dining options in nearby Piste to avoid high costs.
Check for Mosquito Nets
While the hotel advertises mosquito nets, some guests found them to be missing, so it's advisable to confirm their availability if you are concerned about insects.
Consider Transportation Options
As the hotel is located in a remote area, it's recommended to plan transportation in advance, especially if you intend to explore nearby attractions or visit the town.
Be Mindful of Room Selection
Guests noted that some rooms had thin walls, leading to noise disturbances from neighboring conversations. Consider this when selecting a room to ensure a peaceful stay.
Verify Access to Chichen Itza
Despite claims of private access to the ruins, guests reported that this entrance has been closed for years. It's essential to verify the current access situation to manage expectations.
Plan for Breakfast
Some guests experienced delays and insufficient staff during breakfast, so plan accordingly if you have time constraints for your morning activities.
Be Prepared for Additional Costs
Some guests felt pressured to spend more on tips and amenities, so it's advisable to be mindful of potential additional expenses during your stay.
Consider Alternative Dining
If you prefer more affordable dining options, consider exploring nearby Piste for meals, as the hotel's restaurant is described as overpriced by some guests.
Research Room Amenities
Some guests were surprised by the lack of complimentary bottled water in the rooms. It's recommended to research the amenities provided to avoid any unexpected inconveniences.
Location
What's nearby
- Court of the Thousand Columns0.5 mi
- Pyramid of Kukulkan0.5 mi
- Chichen Itza0.6 mi
- Cenote Ik kil1.6 mi
- Cenote Yokdzonot10.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hacienda Chichen Resort and Yaxkin Spa
Low season | July |
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High season | January |
Average price (weeknight) | $237 |
Average price (weekend night) | $156 |
When to book a room at Hacienda Chichen Resort and Yaxkin Spa
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Nearby hotels and places to stay
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See most recommended stays in PisteGood to know
Value for money | 7.7 |
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Distance to city center | 2.1 mi |