Our Holiday Inn Express Pittsburgh Southside Location Pleases Guests! The Holiday Inn Express & Suites, Pittsburgh - South Side Hotel is nestled in the beautiful historic district, home to fabulous dining, great shopping and fantastic live entertainment. Our excellent location also places you near several of the city's major businesses. As one of the leading hotels in Pittsburgh, PA, our modern facilities boast one-meeting room. Business travelers also appreciate the convenience of our on-site business center, snack market, and our great location, which is near businesses like U.S.Steel, Finmeccanica Spa, PPG Place and FBI. Duquesne University also, calls Pittsburgh home. Guests enjoy the variety of attractions surrounding our hotel. Spend the morning shopping on Carson Street, Southside Works,or Station Square. Catch a great game at Heinz Field, Consol Energy Center or PNC Park Rivers Casino is just minutes away and promises a great night of gaming and dining. Families enjoy traveling on Duquesne & Monongahea Inclines, which boasts unparalleled views of the city. We are proud to provide free high-speed, wireless Internet access throughout our hotel's accommodations. While in Pittsburgh, PA, you can also use our complimentary shuttle to travel around the area. Be sure to visit our indoor pool or on-site Fitness Center. Book your stay today!
They overbooked the hotel. I had to wait in line for over an hour just to find out if there would be a room available for me. When I inquired about canceling my reservations, they then told me I could do so but would not be refunded. The two ladies at the desk gave some of the worst customer service I have ever seen. I decided to continue to wait since I would not be reimbursed for my reservation. After waiting an hour and a half a room became available for me. The lady at the desk was very rude while checking me in. Asking me questions like "are you in rush? Do you have plans or something?" By this time it was 9:00pm and I and I'm assuming most of the other customers of the hotel had plans. I assumed the hotel would offer me free parking at the very least because of my wait. The lady at the desk declined frees parking. This hotel was horrendous. I do not recommend it to anyone. And I will never stay there again.
Staff was friendly and recommendations for food, etc., helpful. Disability accessible rooms met a variety of needs. I had a great view of Mt. Washington, river and downtown skyline. The neighborhood is super cool and walkable. Great access to Mt. Washington, restaurants, shops, etc.
I was not aware of the charge for parking, but parking in the area is clearly a problem, so I was glad to have guaranteed space. There were no safes in the room, so I had to ask to have items locked in the manager's office.
the breakfast needs to be improved.
Sufficient amenities. Comfortable beds. Friendly staff. Ok breakfast when food was available. Free wifi. Free shuttle service within 3 miles is awesome but never got the chance to use.
First off the suprise $14 parking fee as soon as we checked in was the first disappointment. My brother and I were exhausted from our drive and knew they had an indoor pool so we were excited to relax. Pool was small and colder than an outdoor pool in spring time. Their breakfast was adequate but it was constantly out of everything and ended an hour before advertised.
The convenience of the location was great for my stay, but that alone did not make it worth the money.
The room was dirty, sheets were dingy and had hair on them, there was trash on the floor, stains on the carpet, and dried blood underneath the sink area and on the wall. The sink and the tub did not drain well. I took a 10 minute shower and found myself in 12 inches of water by the end of it. I had to pay extra for parking which was shocking to me because it made it seem like it was included and it is not the area where I would freely leave my car. When I recieved an email confirming my stay it said that check in was 3pm and check out was 12pm, I had housekeeping knocking at my door at 10:50 asking me when i was going to check out. I will never be back.
Clean, nice, comfortable rooms.
I didn't like finding a bill under my door the final morning for parking at the motel. $14.00 per day for parking my car in the outdoor lot. I could see if I was parking a second car there, but that was not the case. It is just a way to hide actual costs when comparing motels online.