Pros: Very fast pick up and delivery. Friendly staff.Cons: Nothing
9.6 ExcellentOct 21 2020
Pros: YesCons: Nothing, everything was great
10.0 ExcellentFeb 1 2019
Pros: Pickup and drop off was quick and easy.
2.0 MediocreSep 18 2018
Poor trainingCons: My flight was delayed and when I called I was informed that the counter would stay open for me. Upon arrival, they were closed. When I called I was informed that the prior representative I spoke to before my flight left didn't get my flight information. I went with a different company and we were able to enjoy our trip!!
10.0 ExcellentJul 13 2018
exactly as promisedPros: I reserved online for a cadillac or similar model. When I got there there were three to choose from and I selected the Cadillac SUV. Great service too.
7.2 GoodJun 25 2018
Alamo doesn’t honor extra day charges with contractPros: Car was clean and functional. The on-site staff was friendly.Cons: I needed to extend the rental agreement by several days (3) due to a family hospital visit/illness. Despite the extra days of charges listed on the contract at $63 base per day, Alamo tried to jack up the base rate to $105 per day. How about honoring a contract? turned the car back in and used Uber instead on principal alone.
6.0 GoodJun 3 2018
Change in travel plans no problemPros: Easy to get through to talk with someone about a change in our reservation
10.0 ExcellentApr 24 2018
Counter Agent MaureenPros: The counter agent Maureen was excellent...she gave us destination directions that saved us alot of time and tolls.Cons: Their was only one agent at the desk when we arrive at the 5:00pm busy time. We waited quite a while for counter service.
7.2 GoodApr 18 2018
Cons: The minivan especially in the back had not been cleaned.
6.0 GoodApr 12 2018
Too many surprises with AlamoCons: 1. I was charged for a second driver although National (the same company) does not charge for a colleague from the same company. 2. When we picked up the car, and couldn't get the back hatch open, the attendant directed us to another SUV, for which I was charged more than the original rental.
Cons: Line was short. Car was close. That may be a function of the airport and my flight time but everyone was easy convenient and smooth
8.8 ExcellentDec 9 2019
Pros: Good service. No wait times.Cons: many people would probably be happy with my experience, but not so much for me. I was upgraded from a sedan to our SUV at no charge. Did not know that’s what I was getting. Just not my personal preference, plus it cost two or three times as much for gasoline. Other than that, great experience
10.0 ExcellentNov 15 2019
Pros: VeryCons: Easy, quick and convenient!
4.8 OkaySep 28 2019
Cons: Vehicle stunk from cigarettes and the windshield was clouded with residue
8.8 ExcellentSep 27 2019
Cons: Drop off took a while. Only one guy working, and he was slow. Almost missed our flight.
8.4 ExcellentSep 18 2019
Pros: Staff was good even tho there were IT probs.Cons: Solving IT probs.
9.6 ExcellentAug 7 2019
Pros: renting was easy. We used third party insurance with no trouble. Dropoff took a long time as the little booth was also used for starting rental as well. Car was very nice and clean and worked well.Cons: drop off took a bit long and area so dark you could not see if any damage to car.
4.8 OkayAug 6 2019
Cons: Vehical was dirty from inside Vehical was old.. no Bluetooth for phone
9.2 ExcellentJul 30 2019
Pros: Drop off was easy, could be a little faster but my flight was later so no worries.Cons: Didn't have the type of vehicle I reserved so had to get a bigger vehicle instead.
10.0 ExcellentJul 16 2019
Pros: Friendly and helpful staffCons: No complaints
Pros: YesCons: THIS WAS MY FIRST TIME EVER USING DOLLAR RENTAL. For the compact car, I thought the price was way to high. Also, I reserved and paid for the car with a major credit card online, when I got to the counter I was informed that there was a $200 hold fee. I did not have enough credit on my major card I was told to bring at pick up so I had to use my visa debit card and there was a $500 hold. JUST RIDICULOS!!!
8.0 ExcellentApr 9 2021
Cons: Car needed a front plate I could have been told drop off closed at 3pm
8.0 ExcellentApr 6 2021
Pros: The staff was very friendly, informative, and efficient.Cons: I think the additional costs simply because the rental is a one way and different drop off is very poor in customer focus. The rate on Kayak was approximately $40.00 a day plus fees/taxes, and when it was selected as a one way with different drop off, the rate shot up outrageously - simply because it was a one way. I do not think that is a very positive business regulation in terms of treating the customer well. Had I been driving the exact same number of days, and covering the exact same miles during my rental, simply because I was returning it at a different location, the made my rental go from $40.00 per day plus taxes/fees to over $400.00! The only part of the rental that was on my end that raised the total was having an additional driver listed. But that only raised it by $100.00 approximately. The outrageous increase of it came from the "one way" part. I think that is very un- customer friendly. I do not think this is necessarily much different for your company than your competitors, but I do think it is taking advantage of the customer just because they are only traveling one way somewhere!!!!!!!!!!!!!!!! On the part of any car rental company.
10.0 ExcellentApr 3 2021
Pros: Price and the quality of the car. Also actually having the vehicle I rented ready. And not getting an “ooops we just let that one go”.Cons: The washer fluid didn’t work on suv. Other than that y’all did great
2.0 MediocreMar 10 2021
Cons: The staff was incredibly rude to us. Uncharged us for no reason despite our reservation. Refused to rent us the car we reserved on kayak
2.0 MediocreMar 4 2021
Cons: The car was visibly dirty and obviously not cleaned from the prior driver. We found old food under the seats and the car they gave me was terrible. The brakes were shot, it didn’t have four wheel drive and the staff lied to us about not needing a toll pass. Terrible experience overall.
10.0 ExcellentJan 10 2021
Pros: The staff member was really nice!Cons: Return- I was a little nervous but I figured it out maybe more directions it was 430AM so I understood no one was there
2.0 MediocreJan 10 2021
Pros: Pick-up, drop off was fineCons: I got a flat tire. I was stranded for 9 hours until service arrived to help. Multiple calls to Dollar Roadside assistance resulted in waiting on hold for 4 hours. Use a more reputable car dealership.
10.0 ExcellentDec 8 2020
Pros: Staff was very friendly and helpful. The pick-up and drop off were very easy.Cons: Really have nothing to suggest. A very positive experience.
8.8 ExcellentOct 18 2020
Pros: Drop Off employee was fantastic! So friendly and patient!Cons: The car was smaller than I expected for the price
Cons: A $200.00 deposit was required when I rented the vehicle (I was informed the deposit would be credited when I returned the vehicle.). When I returned the vehicle a day early, clean and without damage I was not given a receipt (paper or email.) Here we are 5 days later and no sign of my deposit. Disappointing.
6.4 GoodOct 6 2020
Pros: The priceCons: The vehicle that was found and reserved through Kayak was not actually available at the location. Offered an alternate minivan at same price, but it would have cost more in gas for me to use it. Had to find another location that had the appropriate size vehicle and would honor the Kayak price. Original location was not helpful in finding another as they stated that each location was individually owned/operated and they couldn't guarantee anything.
7.6 GoodOct 5 2020
Cons: Vehicle was very dirty on outside. Windshield very dirty on inside. For the money you pay for a “premium” SUV, it should be clean. I had to take it to a car wash and shine the tires.
5.6 OkayOct 3 2020
Cons: There are very few agents, rental counter at Pittsburgh this closed and the signs directing you to the competitor counter to check in are not clear. Then you wait outside for 30mins to be helped to your car. It took 90 mins for me to get from baggage claim to leaving the rental car garage.
9.2 ExcellentAug 10 2020
Pros: Good experience all around except van was dirty inside. With vivid was confused why. Cleaned and swept vehicle myself before loading and driving.Cons: See above
2.0 MediocreJul 22 2020
Pros: They were not able to fill my reservation because they ran out of cars to rent. They texted as the plan landed in Pittsburgh. Very disappointing.Cons: They were not able to fill my reservation because they ran out of cars to rent. They texted as the plan landed in Pittsburgh. Very disappointing. Better - fill the reservation
2.0 MediocreOct 14 2019
Cons: Could not get the car because of unavailability. Received confirmation of an unavailable car.
6.8 GoodSep 18 2019
Pros: Car was goodCons: I paid double than what it said on kayak
10.0 ExcellentAug 8 2019
Pros: Drop-off was very easyCons: Pick-up took a bit longer than expected but the car had just been returned.
5.6 OkayJul 21 2019
Pros: Staff was friendly and car drove well.Cons: Car was filthy. I had to clean it myself inside and out to drive. Also both the registration and inspection had expired 3 months prior.
Cons: Car was very dirty dog hair everywhere lots of sticky stuff around gear shift an windshield wiper switch was broken an it rained the hole time we had the vehicle #will never from that location again
2.0 MediocreApr 8 2021
Cons: The drop off location we were sent to was closed when we arrived on time for our drop off time. A sign on the door notified that it was not normally open to the drop off time that was scheduled through kayak.
8.0 ExcellentMar 4 2021
Pros: Staff was greatCons: Clean truck
4.0 OkayDec 14 2020
Cons: Rental agreement via Kayak didn't include $20 facility fee. Would have been cheaper to go with another brand direct through the rental website. Forgot an earpod case in the car. $33 to ship it back to me.
10.0 ExcellentDec 3 2020
Pros: staff was very good.Cons: windshields were a little dirty
5.6 OkayNov 24 2020
Pros: Pickup was easy and fast. Lot attendant at Pittsburgh was great. In DRY weather car was great to drive.Cons: When it started to rain, car went from dream car to CHRISTINE. I could not go over 55 MPH on 79 because car would hydroplane and my wife had a panic attack because it was so bad. The front tires were barely legal. The windshield wipers were worn out so it gave a blur the whole time driving. Drop off in Arcade could have been faster.
9.2 ExcellentNov 24 2020
Pros: The staff was helpful. The rental location and my car were clean. COVID safety protocols were in place.Cons: The rental location was rather small and the cars are tightly packed into the small lot which made it difficult to leave and enter the lot.
4.8 OkayAug 5 2020
Pros: Car was okayCons: No radio!! Ridiculous! Just Sirius advertising Drop off was atrocious. My designated drop off site had been closed for months. Ran around for an hour, spent an hour on the phone. They had to tow it from my home
9.2 ExcellentJul 8 2020
Pros: Friendly staff. Easy pickup and drop off. I got a Nissan Versa which has a comfortable driver’s chair for the lumbar area.Cons: I bought a one way rental and thought that I was overcharged.
9.6 ExcellentNov 15 2019
Pros: staff was very helpful; drop off easy and friendlyCons: checking out of the parking garage; line lasted 20+ min to get out because person at the gate reviewing docs was slow, slow, slow
Cons: Getting a hold of and agent at the airport called several time in the day and line was busy.
10.0 ExcellentSep 20 2020
Pros: PerfectCons: Everything was easy and no hassles.
2.0 MediocreJun 21 2020
Pros: Nope. NothingCons: They were closed!!! when I arrived to pick it up. My time was 9pm pickup. No one at the counter. Sign stated they closed at 8pm. NOT Budgets fault. This ball was dropped by Kayak
6.0 GoodDec 7 2019
Pros: Angelo is greatCons: The prices are way to high for someone who rents by the week
4.8 OkayDec 2 2019
Pros: Quick pickup and drop off. Price not bad.Cons: Our SUV was filthy and smelled dirty.
4.4 OkayOct 28 2019
Pros: I got the car I asked forCons: The agent who didn’t know how to rent the car to me could have tried something other than running 2 credit cards through MULTIPLE times.
10.0 ExcellentApr 23 2019
Cons: I don’t like that when I rent a car with budget I have to use my personal card. My company card has my company name on it. The reservation is booked with the same card. I can present it upon pickup. Still Im forced to use my personal card because my name isn’t on it. This is only when I use budget.
2.8 MediocreMar 26 2019
Pros: We asked for a small SUV. WE WERE GIVEN A
10.0 ExcellentJan 23 2019
Pros: I had to rent a vehicle last minute from Pittsburgh Airport. The Budget was located in the baggage claim which was convenient. There was no line and the customer service was excellent. I upgraded to a Toyota 4Runner 4 wheel drive and made the drive through the snowstorm safely to Erie.Cons: Nothing
Pros: They were looking out to save me money and not maximize their profitsCons: I did not get documentation to put in the glove compartment to verify the rental agreement, but I had documentation from the verification email during the initial booking
8.0 ExcellentJul 17 2018
Cons: provided with GMC Acadia instead of Hyundai Santa Fe
6.4 GoodJun 10 2018
Pros: In Dulles dropping off, it was a breeze. Quick review of the car and did not delay us for our flight.Cons: In PIT, there were two of us in line. The service gal, very nice, was super slow and it sounded as though the people in front of us were just hating away with small talk and face time, yes face time with the customer while the rest of us watched and waited. It took almost an hour to help two guests. Not to mention with a very hot temp in a garage with an infant... doesn’t make it pleasurable.
10.0 ExcellentJan 7 2018
FlawlessPros: I picked up at the airport in less than 10 minutes. Everything with the reservation was correct and I was offered a choice of a minivan or a full size SUV for the same price as the reservation. The return process was simple. Everyone with Thrifty was friendly and helpful.
2.0 MediocreJan 2 2018
Cons: WRONG DROP-OFF LOCATION. COME ON GUYS
9.2 ExcellentDec 28 2017
Great rentalPros: Was given a new Ford Escape with leather seats and many other add on options that made the vehicle very comfortable and a great rental. Still had that new car smell and drove like a dream. Excellent experience.
7.6 GoodNov 28 2017
Not the car we wantedPros: Thrifty employees were helpful and friendly.Cons: Getting a Jeep instead of a Rav4. The Jeep was gutless and a gas guzzler. It was also bigger than we wanted. The overhead lights didn’t work - apparently there’s a dashboard setting that turns them off but they should be on when the car is rented out. We spent the whole trip groping around for stuff in the dark.
10.0 ExcellentNov 15 2017
Excellent rentalPros: Very good vehicle, was in excellent condition at pick upCons: None
10.0 ExcellentJul 1 2017
Summer Van RentalPros: The van was clean, well equipped and comfortable for our vacation.Cons: There was nothing I didn't like!
8.8 ExcellentMay 31 2017
Great rental option for wedding.Pros: upgraded at airport to a 300c for a wedding Traveling in Style
Pros: Drop off in Seattle was extremely easy and fast. The car (Kia Soul) was very comfortable, spacious, and drove well.Cons: Pick up in Pittsburgh took longer than expected as the car could not be located initially. Also, I was under the impression that tolls were included, but found out while going through a toll that that was not the case and the check in person did not let me know that.
10.0 ExcellentSep 27 2020
Pros: Personable staff at pickup & drop off. Easy drop off procedure. No hard sell on upgrades/options at pick up.Cons: More options for available vehicles in the class reserved.
6.8 GoodSep 9 2020
Pros: I had apparently made a mistake and rented from the wrong location. I thought I was picking up from Pittsburgh International Airport, but I wasn't. The lady at the avis counter at the airport, was not the friendliest or most helpful, but but I chatted with someone online he at least kinda helped. Once we finally got to the place we needed to be (45 minutes away) the lady at the Mount Pleasant Avis was great. Very friendly, able to help me switch my drop off location, and sent me on my way, after a long process of trying to get to the correct spot.Cons: The rental car, we ended with a a Toyota 4 runner, which was great, it was an upgrade to what we were getting, because they had nothing else available. The only thing that was terrible about the rental car itself, the smell of cigarette smoke, it was horrible. I went and bought airfresheners to try and help the smell. Im sure there are policies of not smoking in the cars, if there is not, probably should be. If people are still smoking in them, maybe the airing out process or something needs to be longer or something.
5.2 OkayJul 30 2020
Cons: My afternoon reservation was confirmed until close. When I arrived, busy office was down to 2 cars. So I'm thankful I was told correctly. It would help everyone to have 2 employees on desk on Friday and Saturday. ******* My drop off.... Car had flat .had to be towed. That was 7/25. I received "reminder" automatic call 7/29 to "RETURN THE CAR ! "... Nothing had been communicated. I HAVE NOT GOTTEN MY SECURITY DEPOSIT BACK YET....As they cannot "close the rental out" until back at branch ......They are responsible to pick it up!!
2.0 MediocreJul 22 2020
Pros: Kayak sucks... Avis sucks too! Avis did not honor the contract and told me it did not exist. You suck honestly...
2.0 MediocreJul 30 2019
Pros: The Staff was fine. The problem was that the rental car reservation was for a different place than the Pittsburgh airport where we needed it. I do not know how this happened. The result is that I had to cancel the reservation and rent from a competitor who offered a much better rate than Avis.Cons: Since this type of error happens frequently, I think the staff should be prepared for it and supply a competitive rate to rent the car.
2.0 MediocreJul 20 2019
Pros: Pick up staff was helpful but drop off worst staff at Airport reception.
10.0 ExcellentJul 3 2019
Pros: Staff was helpful and got me in my car and on my way very quickly.
9.6 ExcellentNov 27 2017
Pros: Pretty seamless pick up and drop off even though it was busy.Cons: Rates seemed a little high for a Pittsburgh rental. It was a Holiday weekend but comparing to the same time last year it was high.
10.0 ExcellentSep 7 2017
Good experiencePros: The rental process was painless and quick. The people were friendly and courteous. The rental area is really convenient due to it being right outside of the baggage claim area. This doesn't have anything to do with Avis specifically, but it made for an easier rental experience with Avis in Pittsburgh. The car was better than I expected, in good shape, etc. The return process was easy and fast.Cons: Nothing that I can think of.
No agent at the counter at 6AM for reservationPros: Was upgraded to a great car, an Audi Q3 SUV. Made the long drive from Pittsburgh to Boston pretty comfortable. Thanks for that.Cons: There was no ticket agent at the National counter at 6AM. Had to go out to the garage to find someone.
10.0 ExcellentJul 2 2017
Easy and quick!Pros: Checking in at the counter was super easy - drivers license, a question about fueling the car and another about insurance and we were done at the counter! No pressure to ourchas ethe insurance. Easy access to the car out of one of the airport doors. Had a couple of minivans to choose from. Returning the car was even easier, pull in, let them check the mileage and the fuel level, and receipt in hand. They had luggage carts for us to use at no charge. Highly recommend!
Pittsburgh has a lot to offer, from its Andy Warhol Museum to the Sandcastle Water Park and the Carnegie Museum of Natural History. What better way to explore every dream destination than with a rental car? The flexibility that comes from renting a car will also allow travelers to explore other attractions like the Pittsburgh Zoo, which is located in the northeast of the city, or to be in the city center quickly when coming from the airport, which is situated over 20 miles from the center of Pittsburgh.
The easiest and most convenient way is to rent a car at Pittsburgh International Airport upon arrival. With rental service desks from companies like Avis, Enterprise, and Hertz located at the Baggage Claim area in the Landside Terminal, a rental car is just a stone’s throw away and will bring you into Pittsburgh in about half an hour.
Unlike many other American cities, Pittsburgh is not fully structured according to a road grid; therefore, navigating through the streets may be confusing at first. Simply ask for a satnav when renting the car and follow the instructions. Also be aware that construction sites are common in Pittsburgh, so make sure to look out for them and circumnavigate accordingly. Downtown streets tend to be narrow, so be careful when driving through them.
Try to avoid driving through Pittsburgh during rush hour, which starts as early as 4 am in the morning for people are commuting to the airport to catch flights into other cities. It usually lasts until 10 am; during this time, the I-376 E can be clogged up and traffic is severely increased. Between 3 and 6 pm, the afternoon rush hour starts due to workers returning to their homes, and if possible, these peak times should be avoided. Especially when going to the airport, make sure to plan plenty of time ahead (at least 2 hours).
25% of our users found rental cars in Pittsburgh for $45 or less
Book your rental car in Pittsburgh at least 4 weeks before your trip in order to get a below-average price
Off-airport rental car locations in Pittsburgh are around 23% cheaper than airport locations on average
Standard rental cars in Pittsburgh are around 27% cheaper than other car types, on average
FAQs about renting a car in Pittsburgh
Some car rental companies in Pittsburgh which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Dollar, Enterprise and Hertz
On average a rental car in Pittsburgh costs $56 per day.
In the past 72 hours, the cheapest rental cars were found at Budget ($35/day) and Hertz ($59/day). In the last 72 hours the cheapest rental car price was found at Budget Landside Terminal, # 4000 15231 (14 miles from city center).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Pittsburgh are Alamo (8.9, 316 reviews), Payless (8.5, 288 reviews), and Enterprise (8.0, 262 reviews).
The average gas price in Pittsburgh is $3.21 per gallon over the past 30 days. Filling up a gas tank costs between $39 and $51, depending on the car size.
Standard (Hyundai Elantra or similar) is the most frequently booked rental car type in Pittsburgh.
A Standard car rental in Pittsburgh costs $58 per day, on average.
A Economy car rental in Pittsburgh costs $57 per day, on average.
A Intermediate car rental in Pittsburgh costs $61 per day, on average.
In Pittsburgh, cars are most frequently rented at Hertz 5634 Baum Blvd. (3 miles from city center).
On average a rental car in Pittsburgh costs $395 per week ($56 per day).
On average a rental car in Pittsburgh costs $1,692 per month ($56 per day).
Pittsburgh has narrow lanes and many construction sites, so opting for a smaller or compact car is a wise choice, as navigating through the city becomes considerably easier -- plus, it uses less gas. For extra storage, pick a small SUV or minivan. Especially when visiting during the cold season, choose a 4-wheel drive car to ensure optimal road grip.
Don’t go over 20 mph in residential areas and always look out for posted signs. Urban freeways allow only up to 40 mph, whereas general freeways let drivers go up to 65 mph. Especially in the winter, it is crucial to adapt the speed to the weather and road conditions.
Pittsburgh does not have the cheapest gas with its average price of $3 per gallon. However, if opting for gas stations like Sam’s Club or Flying J, prices may go as low as $2.70 per gallon. Prices can vary and also get higher, especially when heading into the holiday seasons.
Street parking in Pittsburgh is usually metered, so check the time restrictions and pay the required amount to avoid towing or fines. Alternatively, there are some municipal or private parking lots where cars can be parked overnight or for a longer period of time, like the 7th Street Garage, First Avenue Garage, or 9th and Penn Garage.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).