6.0 GoodMay 14 2022
not enough cars, having to wait once arrive
6.0 GoodFeb 24 2022
Avis was ok, Priceline I will not go through again, and maybe not even Kayak.
2.0 MediocreDec 10 2021
Avis rental facility was closed when I arrived, leaving me stranded in downtown Pittsburgh alone with three large heavy suitcases. I had to pay cab fare there and then back to the airport. The Avis at the airport would not honor my reservation which was for $60 dollars approximately and I ended up having to pay $300 for a rental car- plus the $100 worth of cab fare. Absolutely horrible experience, will never rent from them again.
10.0 ExcellentDec 2 2021
Quick checkin, easy pickup and good price!
2.0 MediocreNov 18 2021
The agents in Pittsburgh and Burlington were all very helpful, nice, and efficient. However the car that they rented me had previously been rented by a chain smoker and then recently been bombed with "cherry flavored new car smell". The smell was absolutely putrid. Unfortunately I didn't realize the magnitude until I was too far down the road to turn back, at the beginning of a 20 hour drive up to Quebec and then back to Vermont. I spent 20 hours with a jacket and a hood on to stay warm, and all the windows of the car rolled down. It was miserable. My clothes all reeked of cigarettes and cherry perfume, and the smell eventually started to make my eyes and throat hurt - even with the windows down. Every second that I spent in that Avis rental car was dreadful, and I will do my best to never rent from Avis again.
1.9 HorribleOct 18 2021
The FOB wasn't working and couldnt lock the car the entire time and it wouldn't start either. The emergency roadside assistance lady had a very thick accent and couldn't understand a word of what she said but she told me to hold the FOB near the ignition which worked but the car kept chiming and showing a message "The FOB has left the vehicle". Extermely annoying. Being a weekend, all Avis non-airport locations were closed.
10.0 ExcellentOct 5 2021
The only issue was the spot where the car was suppose to be was incorrect other than that all went well.
10.0 ExcellentJul 13 2021
The office could use better outside signage, walked right past it at first.
10.0 ExcellentMay 17 2021
I came back a bit worry because there was no body to give the car to and we saw several living it in a line at Avis so we did toI know it is a bit difficult to have some one at 4:20 am at the airport so you could feel a bit more secure about the deliver of the car
10.0 ExcellentSep 27 2020
Personable staff at pickup & drop off. Easy drop off procedure. No hard sell on upgrades/options at pick up.More options for available vehicles in the class reserved.