Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$336||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Air Canada and Air New Zealand have waived their change and cancellation fees on flights to Albany Intl. Confirm policies on booking site.
Delta, Alaska Airlines and JetBlue do not allow booking a middle seat on flights to Albany Intl.
The cheapest airline ticket to Albany from the United States in the last 72 hours was $103 one-way, and $113 round-trip on the route from Atlanta to Albany. The most popular route is from Los Angeles to Albany and the cheapest ticket found on this route in the last 72 hours was $249 round-trip.
In general from United States, Southwest, American Airlines and Lufthansa fly the most to Albany Intl.
Albany Intl Airport is 7 miles from the center of Albany. View on Map.
Albany is served by Albany Intl Airport, also commonly referred to as Albany Intl, or simply Albany Airport. The airport code is ALB.
Reaching the city center after your flight to Albany is quite easy thanks to the short distance between downtown Albany and the airport. Indeed, the bus network connects the airport to most areas in the city, making it easy for passengers to reach their destinations. Cars are also available for rental and taxi ranks number in the dozens outside the Arrivals Terminal. Last but not least, a number of hotels in the area provide free shuttle services to their guests.
Albany International Airport offers a wide variety of services which include free Wi-Fi, ATM machines and currency exchange desks, baggage trolleys, mobile charging stations, a prayer room, a USO lounge for members of the military on active duty and their families, and a smoking area.
Yes, it does. Families travelling with infants can avail themselves of the baby care facilities provided at various locations throughout the airport. While older children can join one of the airport tours, where airport ambassadors will show them how the facility works, also taking them to meet those working in the Airport Rescue and Fire Fighting headquarters and to the Observation Deck, to enjoy the sight of planes landing and taking off.
In addition to being ideally located to visit the city of Albany and the town of Colonie, Albany International Airport is close to popular attractions such as the Town of Colonie Golf Course (6.5 miles to the west), Van Schaik Island (10.5 miles to the east), and the beautiful Vischer Ferry Nature & Historic Preserve (12.4 miles to the north).
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Albany.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Albany is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Albany with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Albany up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Super fast checking and boarding process"
Cons: "Flight was delayed over an hour in take off. After landing in Atlanta an employee got her ‘ID stuck’ in the jet bridge and so far we have been on the plane for over an hour since landing. Worst experience ever. Will not be flying with jet blue again"
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Cons: "Entertainment System wasn’t working properly. Movies were down as were many of the channels. Although a disappointment, JetBlue is still amazing!"
Pros: "Comfortable plane. Great staff!!"
Pros: "We arrived early"
Cons: "The entertainment system was missing at my seat. It was also down for the entire plane. The crew missed my row for drinks."
Pros: "Quick, comfy, painless. Whole experience smooth. Give it five stars."
Cons: "I like to look out at the sky. For some reason the shades near me seemed to have to be down."
Cons: "Overweight person on my left, her arm beyond armrest hitting me in my side especially when plane shook while going through the clouds. Not a good flight at all"
Pros: "Nice leg room, snacks, drinks."
Cons: "It was freezing! Seat cusion wasn't very comfortable."
Pros: "Perfect landing and great flight!"
Pros: "Flight left on time and arrived on time. Good leg room in coach."
Cons: "In flight entertainment system was limited after leaving US TV signals. Movies were lousy."
Cons: "When I went to check in for my flight all sets had been picked only the upgraded sets were available for an extra cost. So with saying that I went to the airport with out a set number think my family and I would get bumped, even if the email said they never over book their flight,this was my first time flying jet blue I wasn't going to trust an email so the hole time I was worried about that when I should have been enjoying my last day on vacation."
Pros: "There was enough leg room for a big guy like me so that was nice."
Cons: "The pilot was late arriving so we had to wait for him to show up then because we were late our flight got delayed again because of a lightning storm near the airport. Other planes who were scheduled to leave after us got to leave earlier than us so I don't know what happened there. After I was finally on the plane my headphone jack would not work. I know it's not my headphones because I had just used it before boarding for both my Nintendo and computer. Also, the buttons for the TV are on the armrest and if you try to get comfortable you'll change the channel. When the flight attendant came around she just propped a bunch of stuff in front of us and since it was dark I had no idea what I was looking at, ended up getting a very crappy bag of chips. Overall was a terrible experience flying JetBlue."
Pros: "I was about to miss the last bus home due to weather delay. the crew made an announcement asking passengers to let me get off first. Everyone did. They were amazing in every way."
Cons: "1. when there are delays...and the gates get super congested, you should a person directing people. 2. the majority of people at the gate, on board, making announcements – put their energy into speed and musicality in their voice. It should be about clarity. I know, they say the same thing 10 times an hour...but I want to get what they are saying...particularly if it's about safety."
Pros: "Flight attendant was pretty"
Cons: "Was 6 hours late. Pretty ridiculous."
Pros: "Flight was pretty seamless, lots of room."
Cons: "Nothing bad to say"
Pros: "The entire traveling process"
Cons: "Nothing at all"
Cons: "The flight was delayed by an hour and a half and then once we boarded we sat on runway for 20-30 min."
Cons: "They are advertising free movies and is not true, because once you're settled to watch the movie there is no headphones and If you want one they sell it, is not free."
Pros: "The flight was great on time and pleasant staff"
Cons: "Nothing great"
Cons: "Departed an hour late, waited at the plane."
Pros: "Swift boarding & attentive staff members. I'd like to commend xiomara on a job well done. She was very kind, polite, caring, personable & helpful. She infused humor in conversating with the passengers & made the trip very enjoyable. JetBlue needs to do whatever is needed to keep her."
Cons: "It was all good"
Pros: "This flight was okay also, but staff wasn't quite on the level of the prior flight that day. No complaints. I am definitely looking into future trips on Jet blue."
Pros: "Pilots made for a great flight in horrible weather conditions"
Pros: "Not much"
Cons: "Checked in online, but no gate was assigned. When I asked the person at the desk what gate I was to board at, he looked up the information as if I was asking him for the access code Chase's bank vault. He didn't even write it down even thought he had a pen in his hand. Apparently, at customers, we are not suppose to get this information and it's a burden on the employees to give it. Again the flight was late and while I know it was due to weather, we were seated in the plane and sat at the gate for more than an hour. Apparently, we were not cleared to be given an update. Once again, the speakers at the seat didn't work. Apparently, this is a constant problem with JetBlue"
Pros: "Clean plane , immaculate uniforms and very cordial and respectful and responsive crew!"
Pros: "Lost both luggages now I have nothing and still do not know when I have my luggage."
Pros: "the stewardess was extra friendly with my toddler loved the extra leg room compared to other airlines"
Cons: "my toddler found a used vomit bag that a previous passenger left in the pocket behind the seats. He put his hand in and made a mess, getting it on the floor and his fave blanket etc. and when i nicely told the stewardess about the mess on floor and the reason, we weren't offered anything for cleanup"
Pros: "Great flight awesome Crew"
Cons: "Cold lol"
Pros: "The television - to drown out the cries of all the screaming children"
Cons: "The plane left late due to maintenance problems, so we had to sit on a plane with no air conditioning - in Florida for and hour. Then, as the stewardess was serving drinks, she spilled the entire tray. A can of Coke exploded and soaked everyone on a three row radius. She did very little to address each passenger who was covered in the coke. I was wearing white pants which had coke stains all over. Liquid ran down the aisles getting all of our bags wet. She never said anything to us!"
Pros: "The food was good"
Cons: "No comment"
Pros: "On time take off, nice flight attendants, on time arrival."
Cons: "The entertainment system stopped working about 10 minutes before take off and never came back up."
Pros: "Snacks, TV, wifi, leg room - what's not to like?"
Cons: "Bit of an older plane, but still pretty good considering!"
Pros: "Friendly, dependable service from online check in (easy) , check in, to flight. Very enjoyable. I flew Miami Doha non stop"
Pros: "The ladies at the gate were able to provide us with the best updates and tried their best to keep everyone calm and answer as many questions as possible and were constantly checking for updates. They also provided water and chips for us where no one else was trying t do anything at all."
Cons: "The flight was delayed several hours due to mechanical issues in the cockpit. Why they would think we would want to fly on that plane after the pilot refused the "fix" and left because he and his crew "timed out" because we waited so long. Flight was scheduled to depart at 8:26pm, we didn't depart until well after 1am. I got home at 6am! The ladies at the gate were awesome, however the "supervisor, Armondo Gonzalez Figueroa, only came to restate what had already been said by the gate agents, did not have ANY answers, did not offer any solutions, barely answered any questions, and stopped the gate agents from removing blankets of the plane to provide to the many many passengers who were waiting there freezing. The compensation offered was a joke. HORRIBLE EXPERIENCE!!!!!"
Cons: "I had everything plastic wrapped from Ft Laud For security .... Once I arrived at Islamabad airport , I saw all of my bags were unwrapped and open zippers , once I checked 85% of my personal items and expensive items were missing!!!!! So frustrated with the flight! TSA has left checked bagged cards! Who do I complain to?"
Pros: "Great service, on time, smooth takeoff and landing. Perfect!"
Pros: "The entertainment aboard"
Cons: "The flight was delayed 45 min,Weather was fine:("
Pros: "Puntuality and price/ value"
Cons: "No snacks, poor entertainment"
Pros: "The crew was very funny and nice. They handed out healthy snacks, not just cookies and crackers and being able to watch th during flight helped the time pass"
Cons: "i just didn't like that you had to pay for anything extra.. if you wanted a blanket, headset, food or some drinks. Just seemed like a little much"
Cons: "The flight started boarding late and we took off late. We arrived at our destination 30 min late"
Pros: "Very clean plane and on time and plenty of good service"
Pros: "Quiet flight, easy crew, simple boarding, good snacks although famous Amos cookies would be better :-). Best of all we were early!"
Pros: "On time, friendly staff and flight attendants"
Cons: "I bought it with miles. You should be able to choose any kind of seat when booking with miles even the more space seats without having to pay more money"
Pros: "A lot more for your money."
Pros: "pilot was friendly and informative"
Cons: "Male flight attendance was arguing with a passenger didnt know how to defused situation"
Pros: "Fast, quiet flight."
Cons: "Middle of the night schedule, no TV signal most of the flight."
Pros: "Decent legroom in economy, free wifi (was able to stream Netflix), you get to keep that full can of soda, regular sized snack bags of Doritos / Chips / Cookies, Direct TV for free in each seat, and a couple $5 pay-per-view channels. Solid flight, comfy accommodations, and friendly service... Oh, and the officers in the cockpit nailed the landing!"
Pros: "Short lines"
Cons: "Seating arrangements"
Pros: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."
Pros: "Comfortable plane due to few passengers"
Cons: "7 hour delay after flight postponed."
Cons: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."
Pros: "Got to my destination without any issues"
Cons: "Seats/seating area are too small, and I'm not a big person."
Cons: "The flight was delayed almost 6 hours, the crew was rude and the “comfort +” seats had very little leg room ."
Pros: "The flight was on time, the crew was pleasant and looked like they enjoyed working in the air."
Cons: "Our second time on a 787 Dreamliner across the Atlantic as about the same as the the first. The seat pitch is very tight so when a passenger reclines into the next row the seatback nearly touches your face. The Dreamliner seats seem to be very hard and it's difficult to get comfortable."
Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"
Pros: "Son got wings, so was happy."
Cons: "No entertainment."
Pros: "Crew was nice and welcoming"
Cons: "Well, if our plane had been leaving on time it would've been superb."
Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Pros: "On time departure/arrival despite weather in Atlanta. Always a fan of free messaging and choice of snacks."
Cons: "Delta needs to invest in their gate area at ORD. Understand it’s not a hub but it’s a key business/leisure destination. The MD-80s are ok for a short hop but over 1 hour unless you’re in Comfort+, it’s tight."
Pros: "Snacks, cleanliness and crew"
Cons: "From the begging they changed the flights for something totally different. It was a 14 hour trip. Awful"
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"
Pros: "Quick service, good information."
Cons: "Not applicable, it was a good flight."
Pros: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."
Pros: "It was a normal flight as well expected."
Pros: "I was with my friend"
Cons: "Delayed 12+ hours"
Pros: "We had a 2 1/2 delay due to mechanical issues but the crews, flight and ground, did a great job. Thanks."
Pros: "Staff were friendly and boarding was and getting off was easy because flight was super empty. Timeliness was appreciated too."
Cons: "Seats don't recline far enough."
Pros: "I was given a complimentary upgrade."
Pros: "The crew and pilot were absolutely amazing."
Cons: "This is my 3rd delta flight in a row that has been delayed. I understand these things happen, just extremely frustrating."
Pros: "The crew was amazing. They were attentive and very professional"
Cons: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average. The crew"
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "My flight was great. Boarding was easy and the seats were comfortable."
Pros: "The service was amazing , the staff was honestly friendly and nice"
Pros: "Great service, nice agent friendly"
Pros: "Very friendly and professional gate agent and flight attendant"
Cons: "I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas"
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Cons: "Cancelled my flight because I lost one of the arms"
Pros: "Short flight"
Cons: "Too cold Not friendly boarding agent"
Cons: "2.5 hour delay for no apparent reason at first (supposed mechanical issues with plane) and then waited on plane at gate for a missing pilot who never got picked up from his airport and got stuck in Chicago traffic trying to get to O'Hare. Eventually had to take pilot from another flight before leaving at 8:45 when flight was scheduled for 6:00am."
Cons: "Had a death in the family and no one would help me get back home"
Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Pros: "The movie I watched was pleasant, although I had trouble hearing it because of the situation described below."
Cons: "There was a family seated behind us with several crying, loud children. We were miserable. Even my headphones with a Mozart sonata cranked up to loud did little to mask the noise. Probably not Dela'a fault, but the crew did nothing to mitigate the problem."
Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."
Pros: "I missed my flight for the first time and I was having a complete meltdown at the check in desk until the sweetest agent said "oh no worries sweetheart, let's find you another flight back home"... It seems so simple but with the morning I had, this simple act had me in tears! The kindness and patience she showed me was amazing and definitely the reason I will always fly Delta to any and every destination they are able to take me! <3"
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Cons: "I am a 5'3" 125# woman who, unfortunately, had a middle seat assignment. The passenger to my right, on the aisle, weighed approximately 375# and took up 1/3 of my seat. The arm was not able to go down comfortably, and when it did it was not usable . The passenger on my left, window seat, was probably 6'7" and had to sit with a man spread in order to fit. I could not move and was extremely uncomfortable. The plane was overbooked so I was unable to move. Therefore, worst flight ever. Plus, I paid for a full seat and was only able to occupy half of it."
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "Boarding class and queuing for boarding is always a clusterf***. People will crowd the gate and board with the wrong class and that creates anxiety and leads to edginess. If a system could be worked out and enforced that would help."
Pros: "The in-flight service was good."
Cons: "Poor hospitality by alaska airline staff, especially by MrPavel at gate H4, 01nov2016, prior boarding around 0730am"
Cons: "The "Delta Comfort" seats were not comfortable: the armrest didn't raise, so the seats were narrow. The handle of our suitcase got broken."
Pros: "Delta's free in-flight wi-fi for entertainment (movies, tv, music) on your own device is a big plus. Not so easy to find (there's sparse information in their magazine or seat-back brochure), but once you find it there's a wealth of options."
Pros: "Small plane. Very good service. Did not suffer through the crazy multi level boarding calls that some airlines have. No super secret airline clubs that board first. Flying into the Marine terminal is the best part of the trip."
Cons: "The wifi didn't seem to work at all on the plane."
Cons: "Did not allow use of exit rows to improve social distancing (those seats “not in my class of service“). Flight was crowded."
Pros: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"
Pros: "Everything was on time!"
Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"
Pros: "This flight left about 90 minutes late again due to weather issues. The crew was excellent which made this long flight enjoyable."
Pros: "Staff extremely friendly and helpful"
Cons: "Old plane with no individual tv screens!!! Didn't know these planes still existed!"
Pros: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."
Pros: "Flight attendants were nice"
Cons: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."
Pros: "Flights lately have been a huge disappointment but American Airlines was great! Crew was so pleasant and helpful,food was good and the "entertainment" was too! I'll definitely fly with them again!"
Pros: "All good! Nice staff. Easy travel."
Pros: "The crew was very efficient and friendly while handling everyone. Flight was smooth, food was good. I went to the wrong terminal and did not know that the advertised finair flight was actually American Airlines, the AA ticket counter attendant went all out to make sure I made it to the gate. All this with less than an hour before departure."
Cons: "I went to the wrong terminal, the email ticket had finair in large print and in smaller print indicated American. Luckily I was able to literally run and make my flight. Would be better to more clearly indicate actual airline."
Cons: "Small seats, no wifi, no chargers, terrible entertainment."
Pros: "Once we got on the plane, everything was pretty standard"
Cons: "Flight was delayed 5 hours."
Pros: "The staff were fine and boarding went relatively smoothly."
Cons: "The plane was dated and small. There were no individual screens for entertainment. I've flown internationally with American before and felt this specific experience was worse."
Pros: "Staff on the plane were nice."
Cons: "5 hour delay, fear of cancellation ruining a trip planned for years, not feeling we were told what was happening, series of delays extending decision time, unappetizing sandwiches during delay."
Pros: "An agent found me a window seat for the Chicago-Barcelona leg of the trip with extra leg room. That was amazing. Also, the lost luggage assistant for American Airlines was super helpful and nice. Also, the 787 (I think that was the Chicago-Barcelona craft) was a very enjoyable airplane. It was super smooth. It had high tech windows that adjusted the amount or type of light that could filter through the windows depending on the settings."
Cons: "When I arrived in Barcelona my Bag went missing. It showed up an two hours after my flight landed."
Pros: "Nice head rest (although it did not stay bent at angle, so could actually rest against it)."
Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath."
Pros: "Free alcohol and good passenger friends and friendly service."
Cons: "No outlets for phones"
Cons: "Could not read paper when passenger in front reclined seat. No space between rows."
Pros: "Crew was excellent but it was literally the most uncomfortable plane ride I have ever been. There was even an empty seat in the middle and I couldn't sleep at all. The seats were super shOrr and the headrests sucked"
Cons: "My flight was actually processed under American Airlines. Oddly, the confirmation email stated it was Finnair."
Pros: "On time"
Cons: "Cramped seats. Entertainment system outdated"
Cons: "Plane was too old, flight attendants were rude"
Pros: "The departure time. This left enough time to get to the airport and go through security without rushing!"
Cons: "Sitting in the middle Paying for luggage ( I wish Southwest flew out of ORD)"
Cons: "Due to two flight delays, I traveled an additional 24 hours, on top of my 20 hour original flight. Albuquerque Airline staff were rude, dismissive, incompetent, and each individual I spoke with gave me wildly differing information. The two delays (leading to approximately 48 hours of travel) would have been stressful enough, but the callous, ignorant and unprofessional attitudes of American Airlines staff (and staff in general at Chicago O'Hare Airport) really disappointed me. This was even more striking compared with the professional service I received from British Airways (from whom I purchased the tickets). I was ashamed that my country could lag so far behind in terms of basic customer service and problem solving."
Cons: "Requested for wheelchair assistance but none provided?!!"
Pros: "Timing and transit time was excellent"
Cons: "Food was horribe and no dedicated tv per seat"
Cons: "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"
Cons: "Always a problem with these guys"
Pros: "Couldn't of been more impressed especially after being hung out by Southwest!!!"
Cons: "We have flown to Europe recently on SAS and that airline was so much more comfortable than airberlin. Things we missed: personal TVs on the seats, good leg room (airberlin was quite cramped), and small attentions like a disposable towelette. I got no sleep on airberlin."
Pros: "Staff was very friendly and helpful"
Cons: "Experienced 4 hour delay with mechanical and weather problems. But glad they put safety first"
Pros: "They put safety first"
Cons: "Frustrating 4 hour delay"
Pros: "Vegetarian pesto pasta was good, but all other food was not good and way too sweet and sugary."
Cons: "Flight was delayed several hours, entertainment system did not have many choices and stopped working early in the flight."
Cons: "I am very disappointed in my flight. I am 6'7 and paid for an exit row seat. When I got to the airport they gave me a different seat with no leg room. They told me they changed planes and there was nothing they could do to help me. I tried again at the gate and again nothing. Will never fly again."
Cons: "The flight attendants were rude, they had no dinner, no healthy breakfast options, they rationed the beverages and after being without enough water for 12 hours, they would give you dirty looks when you asked for a second serving of plain water."
Pros: "Room on flight in coach was sufficient and im 6 ft 2"
Pros: "My original flight was canceled and booking agent was able to get me on the earlier flight."
Cons: "Stewardesses did not pick up trash near the end of the flight. I had to hold it until we landed."
Pros: "The entertainment was pretty good . There was a good variety of movies and music"
Cons: "the cabin was extremely small, absolutely no leg dpace unless you were in first class, specially if you are a taller person."
Pros: "Overall pleasant experience."
Cons: "I was not aware that the FinnAir flight was being handled by American. I missed it when reading my itinerary and had a brief panic when I showed up to the international terminal and my flight was not even listed on the board. Perhaps it could be written a little larger? Thanks."
Pros: "Good value"
Cons: "Poor food quality"
Cons: "That small space!! This is a long flight and you have no room to move around at all!!!!!"
Pros: "Appreciated that the cre didn't wake me to give me my landing card. They did make sure I got one though."
Cons: "I didn't get vegetarian food that I ordered over the phone and I did made sure that it said vegetarian Jain meal on the ticket that I printed. Very disappointed because no point ordering then. I paid $1234 for the trip. And I am traveling because of funeral."
Cons: "Seats too tight. No room"
Pros: "Food, entertainment and free checked bag. Can ask for more!"
Pros: "In flight service."
Cons: "The first check in kiosk associate was turning us away because we reached 30 minutes prior to scheduled departure. However, by then they knew that they were going to be at least 1 hour 30 minute late. Then when kayak emailed us about the delay, the check in people let us in. Ultimately the flight was three hours late."
Pros: "Food, blanket & pillow,"
Cons: "Most of the video screens did not work. Long flight with no entertainment!"
Pros: "Very nice crew"
Cons: "Endless delays on top of delays."
Pros: "It was efficient."
Cons: "Crew wasn’t too friendly but not unpleasant either."
Cons: "Worst customer service ever."
Cons: "Flight was rescheduled because connection was missed due to United"
Cons: "The rules of basic economy are far too restricted"
Pros: "Flight on time"
Cons: "Nothing to drink offered, not even water"
Pros: "The staff was wonderful"
Cons: "Bummpy ride"
Cons: "High fare"
Cons: "While going inside the flight they told me there is no room for Carryon and gave me ticket to book the luggage. When I went inside the Flight there is lot of room to carryon's, why they have to lie this BS."
Cons: "The crew no food no pillow no blanket"
Cons: "See above comments."
Pros: "In flight entertainment was great!"
Pros: "The comfy seats"
Cons: "The fact that I had to pay to watch tv. Maybe people should have to pay for movies, but not for watching tv. Flights and till we takeoff can take a while. It would be nice to have some free entertainment. The plane was very hot when we were boarding."
Pros: "Airline personnel were friendly and smiling"
Cons: "Entertainment and food could have been better."
Pros: "Good entertainment for a long flight."
Cons: "A power jack could come handing."
Pros: "Same as above"
Pros: "The flight overall was great, easy to board and de-board, and a smooth process from start to finish."
Cons: "Connecting to the in-flight wi-fi to watch movies and tv shows was nearly impossible."
Pros: "Loved that it was an empty flight"
Pros: "The service was good"
Pros: "Friendly flight attendants, helpful staff at the ticket counter."
Cons: "Unable to check into both legs of my flight even though Air Canada used United for the first leg."
Cons: "Had to wait to fly out on the plane for about an hour. It was hot inside the plane, needed more air flow"
Cons: "Two hour delay for start of engines.. Not enough chichen and pasta was not good"
Pros: "The flight was a head of schedule and very smooth."
Cons: "It was freezing cold. I was wearing a sweater and was freezing."
Pros: "I have metal leg braces. The staff was helpful getting me from terminal to terminal. They were very helpful."
Cons: "Having a leg brace makes difficult I am blessed I can move a little without them. I had to move a short distance without my brace. No place to put it back on."
Cons: "i missed my flight because my flight left Toronto late"
Pros: "Pilot was very happy and friendly! Very informative throughout flight."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 40 times by other passengers and flight attendants."
Pros: "not a damn thing"
Cons: "Weather delays are a typical part of travel. What's not typical are 5+ hour delays and sitting on the tarmac and watching your connection take off without you. First Class seats morphed into Economy center seats the next day, with nary a hotel room in sight. Thanks for nothing."
Cons: "The flight was very hot and uncomfortable!"
Cons: "This flight never happened it continued to get canceled and canceled!!"
Cons: "Everything! Even worse than my previous flight. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again."
Pros: "Nice people"
Cons: "Had to pay to escape the previous flights conform fattys"
Pros: "Nice clean plane, very friendly and helpful crew."
Cons: "The hour delay."
Pros: "The crew was fantastic despite the entertainment system wasn't working"
Cons: "The entertainment and wifi was nonfunctional for the 8 hr flight."
Pros: "Crew was nice"
Cons: "Entertainment systems did not function during the trip-a HUGE disappointment when the cost of the flight was over $1100 per person."
Pros: "Pre-check with United"
Cons: "Did not get connecting flights boarding pass from the beginning. Short connection time - was very stressful"
Cons: "Couldn't reserve/request a seat. Assigned to me About 1.5 hours prior to boarding. Had to wait Around the gate. Should have told me I would not have any choice. Could have walked around. Got a middle seat. It was a long flight."
Pros: "The flight attendant was great! Pleasant, polite and professional!"
Cons: "The flight from ORD to ABE was on a plane with expired maintenance logs or inspections? We were delayed 2 hours in arriving for what seemed like a pilots lax in paperwork. But what does a customer expect from an airline who knows they that customer by the balls?"
Pros: "We were tossed into the last row; I had no leg room and was constantly being bumped by people using the rest rooms. As a result it was a sleepless flight."
Pros: "Great boarding at ORD."
Cons: "My seat"
Pros: "Movie selection and delivery/access was very good"
Cons: "Seat legroom is insufficient. There was a water leak in the ceiling that dripped cold Wster on me for a portion of the trip."
Cons: "The flight was late by 5 hrs due to mechanical problems. The gate crew was confused about what to do and we ended up with several deboardings and boardings. Food was terrible. The entertainment system did not work."
Pros: "Everything else was fine"
Cons: "For such a long flight and quite expensive some food should be provided. I have never flown before like that (over hundreds of overseas flights) and had NO FOOD given at all."
Pros: "the flight attendant crew was super nice throughout the entire flight."
Cons: "the tvs weren't working for the all the seats, and the food was not very tasty."
Pros: "Flight itself was good. Nice flight attendants. Funny pilot."
Cons: "The lady at desk to board the flight made me check my carry on. I had assumed it was because the plane was full, but when I got on the plane there were more than adequate spots to stow more bags. There was a compartment across from my seat that remained open the entire flight. While I completely understand the need to check extra luggage when the plane is full, I was very upset when I saw it was not. I intentionally fly with a carry on for the convenience, and to be inconvenienced for absolutely no reason made me not want to fly with this company again for fear it could happen again in the future."
Pros: "The flight crew was very helpful and organised the connection between two flights very well under pressing circumstances when there was only 15 min between the flights and the boarding gates being in opposite ends of a big Munic airport"
Cons: "The flight was delayed for 2 h, so we had to run through Munic airport for connected flight. Good sport, but rather tiresome."
Cons: "8 channels of looped shows and movies. Too long a flight for that...and then have to use my device to watch on the free part of the wifi.so no battery left. For this price? And I booked through Lufthansa but flew United. Bad form."
Cons: "The plane was tiny and the seats were tiny. Could not carry on a bag and it took a long time to get the bag back from having been gate checked."
Pros: "the japanese speaking flight attendant was exellent! she was very observant to passengers needs. i was also pleasantly surprised by the entertainment system."
Cons: "there was a flight delay due to maintenance, which was inconvenient."
Pros: "Cheap, you travel from point A to point B"
Cons: "They don't even serve water!"
Pros: "Easy check-in with app. Boarding by zone was smooth. The best part is that they send emails with with great deals, so the price was amazing!"
Cons: "There was no entertainment offered. No complimentary food/drinks."
Pros: "The cost first and foremost and the smooth ride."
Cons: "Of course the seats not comfortable thats about it I normally just take a nap dont need anything else."
Cons: "EVERYTHING is an add on!!! Ticket price might be cheaper when you price check ....but by time you add on all the add ons your ticket price is NOT the best price. Won't fly Frontier again."
Pros: "I liked that the flight was not long"
Cons: "The seats were extremely uncomfortable"
Pros: "Overall it was a lot better then my flight to Atlanta"
Cons: "The seats are extremely hard"
Cons: "Flight was delayed several hours. This led to a loss of work time and money for me. I will not fly Frontier again for a business trip."
Pros: "I liked the fact that the stewardess apologized after she realized that she assumed wrong."
Cons: "A stewardess yelled to get my dad off the plane because he was "drunk". This was not the case, he is on medication and needed to take it. I was very hurt and embarrassed because I was already concerned for my dad and there were many people on the plane. It was disappointing."
Pros: "I liked the leg space."
Cons: "The flight attendants spilled ice water all over a man. They also skipped over my row with the cart and we were all wide awake."
Pros: "Cheap price"
Cons: "4 hour delay and terribly uncomfortable plane."
Pros: "I got the upgraded seat, (+$45). It was very roomy. There's no entertainment but I brought my own. Food and drinks for sale were good and not as expensive as the shops in the airport. No sandwiches, just snacks and booze. Overall was pleasantly surprised."
Cons: "It would have been nice to be able to buy a small sandwich.. It was a cross country flight and I was pretty hungry when I got off the plane."
Pros: "Everyone was nice and polite from Frontier."
Cons: "A lot of turbulence on both flights when landing. Small plane problems?"
Cons: "Lack of organization and a delay of 5+ hours on a 4-hour flight."
Cons: "i thought i cancelled this reservation but apparently it was kept active to insulate the airline from overbooking...i called and specifically asked to cancel but was refused"
Pros: "This was my first flight in nearly 25 years and it was my moms and son's first flight ever. Enjoyable experience and we definitely hope to do it again soon!"
Cons: "Better leg room would be my only suggestion."
Pros: "On the up side the crew seemed to be nice and professional."
Cons: "The plane was too small and there was no entertainment. All snacks and drinks had to be paid for. I have never experienced this with any other airline."
Cons: "having to pay to get an aisle seat. Two hours before the flight for baggage check in at the Pittsburgh airport was not enough time to then be at the gate in enough time prior to take off. I tried to check my bag three hours prior and was told to come back and then there were fifty people in line ahead of me. Not a good policy at all.The TSA lines are too long. This will affect my choice to travel Frontier again."
Cons: "Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!"
Pros: "The cheap fare."
Cons: "Paying for luggage that I carried on. Paying for every drink, except water. Paying for snacks."
Pros: "It was on time"
Cons: "Flying is no longer a luxury over any other form of transportation. It was at one point. The only reason to fly is to get there faster. No appreciation was felt for for helping pay Frontier's bills."
Pros: "flight was only delayed because of weather. captain was good to explain and we didn't lose any time in transit."
Cons: "there is no organization, zoning was called two at a time vs. one at a time to allow for ease of lining up."
Pros: "For the money i spent to fly the only thing i had free was water. Wasn't used to flying with no complimentary snacks and to purchase items were a bit expensive. Baggage took too long 30 minutes. Wasnt accustom to waiting for my luggage at the baggage claim. Other than that the flight was good. Thanks for your service, but i will try not to use Frontier airline's"
Pros: "On time for departing and arrival. No frills but felt comfortable."
Cons: "The baggage fee is not included in ticket prices."
Cons: "After checking in the night before, we arrived at the gate only to be told the flight was overbooked. We watched for over 15 minutes, more than 10 people run to catch the flight with seconds to spare-only to be told we werent going to get the seats I booked a month in advance. We'll NEVER (almost) fly Frontier again. Only saving grace-a nice supervisor (Mandy) got us a refund plus some. Thank you Mandy."
Pros: "Had a great fight all around. Staff was friendly and helpful. Lines moved efficiently."
Pros: "Everything was great prior to baggage claim in Denver"
Cons: "I had to wait for over an hour before the bags from the flight were sent to baggage claim."
Cons: "carr y on 70 $"
Pros: "Best priced flights of anyone"
Cons: "SW airlines does do a better job wit incentives like first 2 bags free under 50lbs., complimentary drink & snack, and no charge for first carry-on. I'd honestly make Frontier my ONLY carrier if they addressed the first bag free, no carry-on fee and free water/drink & snack."
Cons: "Flight was several hours late, baggage took over an hour to get. No apology, poor efficiency and even worse poor customer service."
Cons: "I did not like the counter person messing up my baggage fee 4 times and then the flight attendant spilling my drink all over me."
Pros: "The captain got us 30mins before time!!!"
Cons: "My 85 year old grandmother took this flight and she didn't get any assistance with her wheel chair .The crew wasn't very friendly.I will not ever flight on frontier again."
Pros: "The seats were nice. Price of the ticket good..but (see below)"
Cons: "But by the time i paid all the up chargers and fees. I should have just went with another carrier."
Pros: "Flight was affordable"
Cons: "The seats were extremely uncomfortable and it cost $40 to check in a bag"
Pros: "Crew and boarding were great. I appreciate the great fare I got too. Probably the best fare I've ever seen for this route. Just pack enough clothes to fit in my backpack and no luggage fee. Great for a short weekend away."
Cons: "Seats are just so narrow and tight. Lots of babies and kids on the flight, but you offer discount fares so all of the above is to be expected."
Pros: "The crew was extremely nice. The plane seemed clean."
Cons: "The seats were tight. Not much leg room. Very expensive to check luggage, $40!"
Pros: "Everything else was ok."
Cons: "Baggage cost"
Pros: "It was cheap if you don't have any bags."
Cons: "Very old airplane, if you have any carry-on you'll have to pay $45, the crew wasn't really that friendly, the plane just felt old, like the oldest plane I've ever been on. It didn't take turbulence well, so we were getting knocked around the entire flight. They were offering 'free water" as if it were some big favor."
Pros: "It was a smooth flight no delays"
Pros: "The flight was quick and easy, the plane was good (nothing special). No food or entertainment but that was ok as it was a short flight. Crew was personable and efficient"
Cons: "It seemed that there was a lack of communication between the flight crew and the check in counter. The ladys at check in said the flight was delayed by two hours but once i got to the gate the board and crew said the flight was on time, so i dont know what that was about."
Cons: "The flight was severely delayed both times"
Pros: "The crew was fine."
Cons: "At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous."
Pros: "The crew was entertaining"
Cons: "The seats are tiny & they charge for carry on luggage."
Cons: "Plane left 7 hours late"
Pros: "Cheap priced tickets..."
Cons: "Frontier nickle and dimes you for EVERYTHING. You have to pay for carry on luggage, any drink service, and to choose your seat. The crew even has the gall to hit the passengers up for signing up for a Frontier Credit card.The seats are single piece plastic shells with a covering resembling public bus seats. A flight over 45minutes becomes very painful. The tray table, if you can call it that, is tiny and can barely hold my phone."
Pros: "Nothing about it...."
Cons: "That it was delayed again"
Pros: "Flight time was good smooth ride also and I finally had a window seat"
Cons: "Carry on charge was a surprise and ridiculous. Twenty dollars would have been fairer each way!"
Airlines flying to Albany have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights