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Excellent Hotel staff, good food and service, gosy atmosphere and good location for down hill skiing. Room with carpet is not preferred nowadays, air condition is not good enough, and cicarette smoke was somewhat disturbing at our room entrance corridor - non smoking is nowadays highly preferred in common areas
hotel staff was ok, good sauna, good outdoor whirlpool it was cold in the room, we used an electric heater to obtain a fair temperature, the hotel was old and not renovated, the room was ugly, with old and deteriorated furniture, no functional ventilation in the toilette, we had to use the wc from the spa, very frustrating
Hotel with great hospitality and friendly personnel. Beautiful place and environment, good infrastructure for sport - ski, trekking, sledge descenting, cross-country skiing. Very good restaurant, amazing SPA zone. Clean and comfortable rooms. Snug lobby and bar. Special programms to deversify leisure of guests. It will be nice to have internet in rooms
The free shuttle to and from the Pitztal Glacier was fantastic and very regular, and was only 6 mins drive. The spa and sauna's were also very welcoming at the end of the day! Afternoon snack from 3pm till 5pm was definitely a nice surprise on our day of arrival and much appreciated. My only complaint would be that water for the table over dinner was never offered and when I asked for a litre of tap water I was charged over 4 euros. Staff did not speak English and hence tap water was lost in translation no matter how hard I tried. So the solution is take your own water to dinner!
-The hotel is not entirely non-smoking. Smoking in lobby still allowed. No internet connection on room. Wireless available in lobby and bar (with smoking).
The great confort in thr middle of a magnificent landscapetogheter with a very gentle hotel staff The first nighih the heating was not working so that it was a little bit cold.On the morning of our departure we had no hot water in the bathroom.
everything was just perfect! the location is excellent, the room is very clean with the very good quality of materials, set top box for tv with 86 TV programs, very good dinner. the location is very good for the families and also for young couple. very close to alpine cableway.