Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "Terrific location."9.1 "
Easily accessible by car , said 91%." -
9.0 "Internet works perfectly."8.8 "88% said the
wifi quality was great ." -
8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." -
8.7 "Food is delicious."
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8.2 "Pool is good."
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6.8 "Rooms are ok."5.0 "For 50%,
maintenance was acceptable ." 5.8 "Only 58% said therooms were modern ." 5.5 "Cleanliness of the bathroom was average , said 55%." 5.7 "For only 57%, thetv was ok ." 5.0 "Only 50% thought thefurniture was functional ."
Overall Rating
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8.7 "Great service."9.2 "92% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." -
7.9 "Good cleanliness."7.7 "77% said
rooms were clean ." -
7.8 "Good breakfast."
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7.8 "Good amenities."7.8 "78% thought the
building was wonderful ." -
7.7 "Good vibe."
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6.8 "Rooms are ok."
Overall Rating
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8.7 "Location is great."
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8.6 "Great service."9.1 "91% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." 8.1 "81% thought theservice was very professional ." -
7.9 "Good cleanliness."7.7 "77% said
rooms were clean ." 9.1 "91% thoughtit was clean ." -
7.7 "Good breakfast."
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6.4 "Rooms are ok."
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6.3 "Vibe was decent."5.6 "Only 56% thought, the
hotel was modern ."
Overall Rating
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." -
9.0 "Terrific location."
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8.0 "Generally very clean."7.6 "76% said
rooms were clean ." -
7.6 "Good amenities."7.7 "77% thought the
building was wonderful ." -
7.6 "Good breakfast."
Overall Rating
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8.9 "Great service."9.5 "95% found the
staff to be very friendly ." -
7.8 "Good breakfast."
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7.6 "Good cleanliness."7.4 "74% said
rooms were clean ." -
7.2 "High comfort."8.1 "81% thought
rooms were spacious ." 7.3 "73% said thebeds were comfortable ." -
6.7 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0review from
Very nice room. Clean, comfortable and quiet. Would stay in this hotel again. Everything was great. Comfortable, quiet and clean.
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6.0review from
Nice big rooms Vending options
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10.0review from
The best part of this hotel aside from value and location is without question the excellent people that work at the Plano location. I am beyond impressed with their attentiveness and how proactive they are during each one of my stays. There is nothing that comes to mind that I did not like about the hotel. I am I interested in seeing what renovation completion will look like.
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10.0review from
Hotel was beautiful. Room was spacious,updated,bed & pillows were comfortable,great breakfast, & good location. Close to dining, shopping, entertainment and highway to get around city. Hotel staff were friendly. Exceeded expectations for the price paid. Towels were very thin and cheap. Felt like housekeeping didn't clean our room, just made the bed. Also did not have towels at the pool for guest to use.
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7.0review from
This guest did not leave comments about this hotel.
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8.0review from
The room was excellent, didn't ever try the breakfast. The staff was real nice, and the bed was top notch! Nope, not really.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
I liked the breakfast and the spacious room. It was nice that they had a workout room and a pool. The hot tub could be set to a little bit higher temperature.
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8.0review from
I like how the room was decorated as well as the hotel. The front desk lady was very nice she spoke as I walked in. This will bey getaway from now on. The room smelled funny as well as the towels weren't white. My personal opinion would be to use beach for the towels. Also the toliet wasn't sparky clean. After some bleach and air fresher it was prefect.
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10.0review from
This is one of my favorite hotels in the Plano area. Priced right. Nice amenities. Friendly staff. Good location. Wish the pool was open later.
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10.0review from
This guest did not leave comments about this hotel.
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5.0review from
The overall checkin and checkout processes are smooth The room smells bad
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1.0review from
location My room smelled. Badly. Even when I burned a candle for several hours.
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5.0review from
The hotel's location near Hwy. 75 was perfect for my stay as it is close to my son's apartment. The staff was friendly from the concierge to people in housekeeping. They changed my room when the A/C was bad in the first room. The room's A/C system wasn't functioning properly. After the first of 3 nights the room was so humid my clothes felt damp. I left to visit my son but by the end of the day he had to take me to an ER. Sadly, my Mother's Day weekend was ruined.
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7.0review from
The rooms were large and roomy and seemed to be newly renovated There are a few things that need some attention and the most important is the internet. The internet is basically useless I could not get on while in the room. They need to get some better soap in the hotel and the breakfast was bad.
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3.0review from
My room had been updated so it was nicer than the one my friend was assigned when he checked in. The room keying system broke down so I had to have some one let me in the room a couple of times when I went out. The lady said they would bring the keys to me when it was back up but they did not, they called me to come down get them.
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7.0review from
Close to everything
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6.0review from
I was not pleased with my stay. My room was not cleaned the entire time of my stay and I had to call for more towels.
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7.0review from
Good breakfast Poor weight room
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3.0review from
The couch that was to make out into a bed was very small & very old. It needs to be replaced as well as the chair that accompanies it. The room had a displeasing smell to it.
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6.0review from
The cleanliness and staff My air in the room was not cold.
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4.0review from
This guest did not leave comments about this hotel.
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3.0review from
Needs a serious update and thorough deep cleaning...including new bedding...to get rid of all the stained stuff...
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5.0review from
Staff was nice, good breakfast, quiet neighborhood. Potential parking issue if hotel is full. The room had a bad smell, needed new carpet and tile. Sheets were yellowed, like from use...?
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6.0review from
Incredible Breakfast and Staff was very friendly. Dogs barking down the hall but we could not hear it from our room.
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9.0review from
Very nice room. Clean, comfortable and quiet. Would stay in this hotel again. Everything was great. Comfortable, quiet and clean.
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10.0review from
The best part of this hotel aside from value and location is without question the excellent people that work at the Plano location. I am beyond impressed with their attentiveness and how proactive they are during each one of my stays. There is nothing that comes to mind that I did not like about the hotel. I am I interested in seeing what renovation completion will look like.
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10.0review from
Hotel was beautiful. Room was spacious,updated,bed & pillows were comfortable,great breakfast, & good location. Close to dining, shopping, entertainment and highway to get around city. Hotel staff were friendly. Exceeded expectations for the price paid. Towels were very thin and cheap. Felt like housekeeping didn't clean our room, just made the bed. Also did not have towels at the pool for guest to use.
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8.0review from
The room was excellent, didn't ever try the breakfast. The staff was real nice, and the bed was top notch! Nope, not really.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
I liked the breakfast and the spacious room. It was nice that they had a workout room and a pool. The hot tub could be set to a little bit higher temperature.
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8.0review from
I like how the room was decorated as well as the hotel. The front desk lady was very nice she spoke as I walked in. This will bey getaway from now on. The room smelled funny as well as the towels weren't white. My personal opinion would be to use beach for the towels. Also the toliet wasn't sparky clean. After some bleach and air fresher it was prefect.
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10.0review from
This is one of my favorite hotels in the Plano area. Priced right. Nice amenities. Friendly staff. Good location. Wish the pool was open later.
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10.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
The rooms were large and roomy and seemed to be newly renovated There are a few things that need some attention and the most important is the internet. The internet is basically useless I could not get on while in the room. They need to get some better soap in the hotel and the breakfast was bad.
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7.0review from
Close to everything
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7.0review from
Good breakfast Poor weight room
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6.0review from
Nice big rooms Vending options
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5.0review from
The overall checkin and checkout processes are smooth The room smells bad
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1.0review from
location My room smelled. Badly. Even when I burned a candle for several hours.
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5.0review from
The hotel's location near Hwy. 75 was perfect for my stay as it is close to my son's apartment. The staff was friendly from the concierge to people in housekeeping. They changed my room when the A/C was bad in the first room. The room's A/C system wasn't functioning properly. After the first of 3 nights the room was so humid my clothes felt damp. I left to visit my son but by the end of the day he had to take me to an ER. Sadly, my Mother's Day weekend was ruined.
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3.0review from
My room had been updated so it was nicer than the one my friend was assigned when he checked in. The room keying system broke down so I had to have some one let me in the room a couple of times when I went out. The lady said they would bring the keys to me when it was back up but they did not, they called me to come down get them.
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6.0review from
I was not pleased with my stay. My room was not cleaned the entire time of my stay and I had to call for more towels.
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3.0review from
The couch that was to make out into a bed was very small & very old. It needs to be replaced as well as the chair that accompanies it. The room had a displeasing smell to it.
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6.0review from
The cleanliness and staff My air in the room was not cold.
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4.0review from
This guest did not leave comments about this hotel.
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3.0review from
Needs a serious update and thorough deep cleaning...including new bedding...to get rid of all the stained stuff...
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5.0review from
Staff was nice, good breakfast, quiet neighborhood. Potential parking issue if hotel is full. The room had a bad smell, needed new carpet and tile. Sheets were yellowed, like from use...?
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6.0review from
Incredible Breakfast and Staff was very friendly. Dogs barking down the hall but we could not hear it from our room.
