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the location is great, the staff is ok, very pleasant, room is big and clean. the breakfast is rather poor.
staff, restaurant, view was incredible, close to town beds were hard
Everything from the friendliness and efficiency of the staff in the hotel and restaurant to the spectacular views were extremely enjoyable...
excelent location- the view. Also excelent restaurant. privacy in our balcony was poor. It is not the same with other rooms
The room looks lovelly and as the name sais the balcony is everything. The rooms is quite big, underful view, they were cleaning the room every day. There is one big minus for this hotel and please be carefull with the bufet. We inform them about the mouldy eggs, next days we had same problem with bread.
Location, friendliness of staff, comfort...
Fantastic location- very nice staff. The view from the balcony each evening really was a fantastic part of the holiday.
Best place to stay when in Zakynthos - not a big hotel, family run, perfect location with fabulous evening and morning views. Hotel's advice and help renting a motoroller was superb - we travelled around the island for a very good price. Sandy beach is downstairs :) Must try hotel's restaurant, which is very very good.
We have been to Zante for the past five years and each time we walked along the beach, up the steps (there are 104) to take in the view. We always said that we would like to stay there. This year we did, though I have to say it was quite difficult to book as it is not with any Travel Agent. Having now stayed there if we return to Zante again we will not be staying at any other hotel Only that the beds are quite hard, although we were aware of this as a number of reviews on the Balcony website mentioned it but it was not a problem
the view and atmosphere shower facility in stead of a bath
The only real issue was the awful smell that was coming from the bathroom. The reception staff said they would send maintenance to have a look but no-one actually made an effort to speak to us about it.This was a very big problem and l would not stay again at the hotel because of it.Also, l am in the travel industry and this is a very bad outcome.
Everything but the food Food
everything!!!! The hotel is very beautiful, comfortable and nice... The stuff is excellent... And chef is the best!!!!
the service was very good and also the food was perfect.i the location
Peaceful and quiet, decent location in resort and convenient for airport. Obviously very new and clean, food acceptable. Certainly not 5 star compared to northen europe, carribean or usa. Not enough pool towels, no wine glasses in restaurant, no red wine at cocktail bar, room toiletries and tea and coffee not checked. Only English tv news channels
locaton of the hotel was good.room very nice,and the food was excelent,a great trip.
Service was 110%, Staff 110% it was clean and a very pleasent/new/nice hotel
It is new. The owners are looking after the details of the business. No direct access to sea. You have to exit the hotel to get to the beach.
Very good hotel in comparison to what is standard in Greece. In fact, it sticks out a bit as a big city hotel in a countryside/beach setting. The staff was mostly very polite and well intentioned. Small details only and probably not worth taking seriously. Associated guest services are a bit too expensive for the setting. I'd also raise that this is not a beach location -- and the beach nearby isn't anywhere near the quality of the hotel so don't expect it to be.
The staff were always very friendly and very obliging. The hotel was still suffering with teething problems when we went in September mainly due to the thunderstorms we experienced, but this did not affect the quiet and relaxed nature of the holiday. The pool was excellent and cleaned regularly.The food was 5 star quality with plenty of variation (you must try the apple pie). Rooms were very comfortable and stylish. Tsilivi has plenty of bars and traditional restaurants but the bars all have tv screens. which not everybody wants. The restaurant service was very good but the staff need 5 star training. Drinks prices at the bar were expensive. They need to lower them to get more people to use the bar especially during the evening when the bar was so quiet. There was a charge to use the indoor pool!
Short walk to the shops, bars, restaurants and beach. Beautiful view over the town and a nice pool. Hotel top of a steep incline and no elevators so it is only recommended for the physically fit. No access for the disabled. There is also no food/drink available in the hotel although our room was self catering. The pool bar shown has apparently been closed for years so you need to make your own arrangements for drinks at the pool. On saying that there are loads of restaurants and bars nearby
Big appartments with kitchen, very nice view and close to the Tsilivi beach. Very good value for money. .
The location of the hotel is a good compromise between distance to the beach and town and also a very good view. The hotel is very noisy. By this I mean you hear very loud when other guests close their doors or pull chairs back and forth in their rooms.
The hotel was situated in the hills which the only access was a steep hill which is not good for elderly or the unfit this was not mentioned on the advert, the pool has not been cleaned for don't know how long there was dog mess all round the pool the lighting was poor too I was the only person in the hotel the place was like a morgue which is a shame as this could be a really nice hotel with a bit of effort. See above
I liked the hotel, the facilities and the atmosphere. It is an excellent hotel for people with children or for those who want to be not disturbed. Calm, clean, near to the beach and with wonderful view.
Amazing hotel on waterfront, fantastic food, great location. Staff went above and BEYOND to make us comfortable. They were extremely friendly, helped us book tours, and we loved Yani tge bartender so much we would sometimes hang out talking to him instead of going out. You will have a great experience here!!! Nothing to not like!!
Everything was fantastic, from the moment that we arrived until the last day. The owner, Spiros and his wife Frosso are amazing people, you are feeling like home each moment of your staying.We had a great time and for sure we will be back!!!!
Very kind owner, excellent location
Most of all we enjoyed the peaceful environment and the fabulous view of the Ionian sea. The rooms were cleaned every day. The owners were very helpful and hospitable.
The villa looks great, the view is breathtaking and the owners are exceptional people. We truly met the Greek hospitality. Everything exceeded our expectations and we kindly recommend it to all the people who want to feel completely relaxed and have one of their best experience abroad.
The warm & kind owners, the beautiful view, the peace & solitude and finally the stone made table and chairs where we had our evening coffee under the trees.
beautiful view of the sea and excellent hotel staff.
Warm hospitality of the staff No
close to private beach. need transportation. view is amazing. staff very helpful. fridge makes loud noise.beach close to hotel not amazing. food facilites.
Magestic quiet location with wonderful sea view. Ideal place for relax. Very friendly and helpful owner. Clean rooms. Good value for money.
The rest in the villa was excellent. The location of the hotel, the view from rooms and the hospitality of the owners - very nice people. it's a place where you will want to come back.
Staying at this hotel was a very nice experience. A quiet place to relax, beautiful surroundings, very good quality service. Thanks to Angelos, Mary and all of the staff for such a wonderful time. No
Friendly and helpful hotel staff. The cleanness of the hotel lobby, pool and the room. The small size of the hotel (18 rooms) made it easy to talk with other guests. Excellent food, made with fresh ingredient. The quiet location. Walking distance to a local taverna and a lawn beach with free umbrellas. True Greek hospitality. Just enjoyed very much.
All I can say is that I am looking forward to staying at Arcardia again. The staff were wonderful Nothing
Excellent place for holiday! Is hard to describe in few words this place.Mr.Agelos with his family& their staff are very warm and friendly hosts.The whole hotel is clean as a pharmacy.Great services.We will never forget this place!. PS.Forgot to mention about Mr.Agelos excellent recepies of BBQ..:) Final word: 10+
Attentive, helpful management and staff, extremely efficient and intuitive cleaners, great facilities including wi-fi for the whole hotel, car hire availability through the manager, great remote control air conditioning, mosquito screens on doors, nice bathrooms, huge rooms with kitchens ,great food. You'll probably need to hire a car for the location
Breakfast was great. The hotel was very clean and the stuff very friendly.
This family run hotel is very personable with the owners, Agelos and his wife Maria, very friendly and happy to make guests feel at ease and enjoy their stay. This ethos extend to all of the other staff at the hotel. The location is ideal for those who wish to escape from the crowds of "merry makers" in the more developed resorts and enjoy a peaceful holiday in the countryside, only a short walk from a quiet beach offering excellent swimming in clear clean waters of the Ionian Sea.
The apartments are nice, the hotel is tidy, it is a nice building. Missleading information in the description of the place. The sea is indeed 100 m from the hotel ... geometrically. You can see it from the terras of the hotel, it is very nice view. But the beach is a bit far a way. You have to walk 1/2 mile to reach the beach, through a construction site. The location of the hotel is much more rular than beach (in the mnorning a lot of animals make noise, it is surrounded by agricultural lands...). The owner is friendly as long as his business interest requires. He is exteremely hard on administration. Upon arrival we wanted to go to the beach first and we were on our way, he forced us to come back and sign the credit card payment. He requested medical certification for using the gym.
Hotel Layout / pool / room was spacious but basic and the bathroom was a decent size. Very clean. Music around the pool area was played too loud during the day.
The Contessina Hotel is located in the centre of Tsilivi and that was very handy. It was very clean and staff was very friendly and helpful.
Beautiful hotel and great location. Brilliant staff, so friendly and helpful. The most enjoyable holiday I have had in years. None, having to leave.
The staff and the cleanliness of the hotel
The pool and surrounding area was exceptionally clean well maintained.The breakfast was much better than I expected. There was nothing to dislike.
It's a beautiful hotel, close to the beach. The rooms didn't have fridge and hair drier (but this is available at the reception).
Clean and nice rooms, polite personnel, close to Zakynthos center there was no parking
Friendly staff and nice room design
the hotel was quite and the staff was friendly. bathroom in the room
I liked the hotel. It was close to the beach and walking distance to everything including the square with all the outdoor bars at night. The room was comfy, had wi-fi, tv, a balcony with a sea view and we really enjoyed our stay. Not that I can comment on. The reception staff were very nice, wasn't too impressed with the bar person...but no big deal.
The staff is very nice and handfull.the location is great,the breakfast is good no vechtable.the hotel is clean.we will come back. everything is very good.but in breakfest no vechtable.
Management was there to help you 24/7 with anything you need and they were very accomodating. The location of the Hotel was also ideal for exploring the entire Island of Zakynthos.
Very professional check-in. Reasonable breakfast with good opening times. Internet access is free (even if notices in rooms need updating). Parking ok (restricted but we did not have issues in Aug). Stairs to access the hotel reception, also one of the rooms was very small. Breakfast could do with full size toaster working for non pre-sliced bread.
The only thing that i liked was the view because we could see the sea, not a spectacular view but not something that you see every day. The bathroom was very bad, the walls had traces of mold making to be a strench of breathing. The room was quite small for a 4 star hotel.
ecxellent choice- very nice rooms- the design approaches butique hotels-clean pool and availiable service anytime you want .nice kitchen including a refrigarator that basicaly you can buy lots of food (cheap too) from the mini market in the same area( 2 minutes road) and minimize to 100% the cost of breakfast that would cost at least 16 euro including the coffe to a nearest caffeteria.best value for money.we thank nikos(the owner) and his family for the hospitality and his permanent smile. finish the design you started last year according the style of the rooms and you are a complete 3 star hotel.
Discreet staff. Willing to help. Not very good English skills.
The hotel people were very nice and friendly, we had a great time there.
Brilliant hotel, family run. The nicest staff/family you will ever meet, so friendly and always wanting to help. Felt like we were at home! The rooms were lovely and clean. The pool area was so peaceful and relaxing. The breakfast was lovely. About a 10minute walk from the centre of town but this wasnt a problem, was a nice stroll in the evenings. Would recommend 100% Brilliant value! Nothing!
Hotel is far away from town noise, pool and courtyard is at night very romantic, hotel is segregate in oliva trees and is locate good from other place, room is very clean Hotel is on the path line for air landing, wall between rooms is thin,
Cleanliness. Far from the beach. Very poor breakfast.
The staff were fantastic , it was a new hotel by 12 months recommend this hotel to everyone we all loved it thank you for a great stay what moew can I say
It was one of the nicest hotels I have stayed in and I have stayed in many and as for clean it was immaculate to say the least.The family who run the hotel could not have done more to make us feel welcome. Its the only place I have stayed in that actually looks like the pictures on the website. 7 minute walk from the centre but a world away in terms of the fantastic location. The pool area is not over run by kids and it was lovely and relaxing. Would go back if I am ever returning without hesitation. I never write reviews but this hotel was worthy of one.