Find cheap flights to Zakynthos

Cons: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."

Cons: "The food is good k"

Pros: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Pros: "The entertainment was good"
Cons: "The food on the 2nd flight was bad"

Pros: "Crew was great. Phenomenal even."
Cons: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."

Cons: "Actually making the flight"

Cons: "Movies , Wi-Fi , Live Shows"

Cons: "On time"

Pros: "Crew was very nice and attentive"
Cons: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Pros: "The crew was great! The entertainment was pretty good too."
Cons: "The cabin was WAY too warm."

Pros: "Food was good. Crew was kind and gracious."
Cons: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Pros: "Great staff and air flight attendants"

Pros: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Cons: "The delay to fly was the only issue"

Cons: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Pros: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Cons: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Pros: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Cons: "Several delays and gate changes."

Cons: "The way the movies, needed extra parts. No touch screen"

Cons: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Cons: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Pros: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Cons: "Boarding and in-flight experience were excellent."

Pros: "Everything except the seats."

Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Pros: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Cons: "The flight was delayed by 85 minutes from Newark to Zurich"

Pros: "Good staff, good boarding, good announcements"
Cons: "The chairs are so small!"

Pros: "Clean, modern plane, friendly and attentive crew"
Cons: "Cramped space in economy!"

Cons: "It was very late, with us on it."

Pros: "Comfortable flight. The crew was very nice and amenities were fine."
Cons: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Pros: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Pros: "Friendly Staff"
Cons: "N/A"

Pros: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Pros: "Stewards are very kind and friendly unlike those in US flights."
Cons: "None."

Cons: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Pros: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Cons: "Nothing"

Pros: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Cons: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Pros: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Cons: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Pros: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Pros: "good food, excellent entertainment selection"
Cons: "late boarding, late take off, missed my connection"

Cons: "Seating and foot space was uncomfortable to me."

Pros: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Cons: "It was delayed a little."

Pros: "Fine"
Cons: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Cons: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Pros: "Newer plane"
Cons: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"

Cons: "I had a good seat, the plane was comfortable and the crew was nice"

Cons: "Chrap food"

Pros: "Night flight. Food is fine."

Pros: "Perfect service, on time"

Pros: "The crew was courteous and trying their best."
Cons: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."

Cons: "Lights were on too long for an overnight flight"

Cons: "entertainment, comfort"

Pros: "Flight was serviced by High Fly, which seem to provide temporary replacement services including very old plane with no onboard entertainment."
Cons: "Flight serviced by LOT"

Pros: "The fact that we landed safe. Besides this nothing much."
Cons: "Plane on time for the start would be a nice thing. But the list goes..."

Cons: "Better communication on board. It was difficult to hear and to understand announcements, which were few."

Pros: "Crew"
Cons: "Be on time and don’t lose my baggage"

Cons: "Employees at airport in Budapest didn’t speak English, also went to restroom and there was no access for handicapped people, I’m on wheelchair. I will never again go that way, very bad experience."

Pros: "I liked that I wasn’t one of the people who had to sprint to my connection"
Cons: "Not way over booking all three of my flights. Each time the flights are asking people to change their plans for compensation."

Pros: "Good organization for connecting flights, since first one departed one hour late"
Cons: "Not put me in middle sit never again"

Pros: "The entertainment selection"
Cons: "Seats were brutally uncomfortable. It was unbearably hot the entire flight because the air was not turned on. And there was not the advertised amount of legroom."

Pros: "Very friendly crew , free beer"
Cons: "being 100% on time with take off"

Pros: "Plane was clean"
Cons: "Entertainment system locked up and did not work. I summoned crew but they never responded 3 times"

Pros: "Crew was fine, plain was fine"
Cons: "Departure was late one hour, I missed my flight connection to Bulgaria"

Pros: "Yes"
Cons: "Seat layout"

Pros: "The crew was friendly"
Cons: "Better quality of food"

Pros: "Crew"
Cons: "Delays"

Cons: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."

Pros: "Direct flying"
Cons: "Not on time, 3 hrs delay flying in and 1hr delay coming back"

Cons: "It was horrible. They canceled my flight so I couldn’t go. They have stolen my $$$ :("

Pros: "787 Dreamliner is the most spacious"
Cons: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Pros: "Is a direct flight to Budapesr"
Cons: "We left Chicago at 7:58 pm instead of 4:35 pm, they got us on the airplane and than we just sat there for 3 hrs till finally we were able to take off. No explanation was offered for the delay"

Cons: "Flights were very late, had to take different flights, arriving 5h later and too late for an appointment. Very disappointed."

Cons: "a worst ever trip"

Pros: "Price, non-stop to Warsaw In flight entertainment options pretty good."
Cons: "Extremely cramped and uncomfortable seats. Cabin was hot and humid, no air vents to control temps."

Pros: "Flight was delayed for 2 hours, and there was not much information for how long and why"
Cons: "Lack of information"

Cons: "Flight from Chicago was delayed for two hours. Missed my connection flight to Odessa and still in Warsaw waiting for my flight to Odessa."

Cons: "Flight was delayed and have to wait at airport.."

Cons: "Flight was delayed by over 8 Hours. Terrible experience."

Pros: "LOT does great with boarding, food, and entertainment. The food is very tasty and plentiful. The boarding process is smooth and the people are very nice. And the selection of movies and TV is very broad, and the equipment works well."
Cons: "The crew on the plane are short with passengers and don't seem to go out of their way to make passengers comfortable. This lack of effort stands out very much in the background of super-uncomfortable seats on Dreamliners. There is relatively much less space available for passengers between rows and between seats themselves. It makes long flights exceptionally painful, especially for people who are not extra small or young. I have gotten to the point that I choose to fly different airlines even if that means a bit more money and an extra stop because I cannot handle 8 or 9 hours on the Dreamliners, especially when the flights are full."

Pros: "Keeping announcements to minimum hence allowing for silence and sleep was great. Personally, being served a meal around midnight seems unnecessary. My preference would be for a bigger breakfast."

Pros: "Crew was friendly. Modern aircraft."
Cons: "Uncomfortable seating for long-haul flight. I survived, though."

Pros: "NOTHING...!!!!!! ZEROOO STARS....very unprofesionall...., this was my first and last time traveling with this aholes..........!!!"
Cons: "I don’t wana waste my time anymore talking about this f...... joke of company.......necer again"

Cons: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."

Pros: "The biggest supprise for me was the 787 Dreamliner which is very comfortable. You do everything to provide an excellent experience. The crew was very nice and helpful, You are the best! I don't fly often but LOT is my favorite company to fly to Odessa. Thank you for great service!"

Pros: "Enough space to sit"
Cons: "Everything in English language was barely understandable"

Pros: "Quick boarding, clean aircraft"
Cons: "Rude flight attendants, tv screen not working"

Pros: "Seemed good overall. Was delayed a little getting out, but pilot picked up the pace and landed on time. Only issue is the movie selection, mostly year+ old, and only polish tv shows."

Pros: "Everything from the flight, food & service exceeded expectations. Business class was exceptional."

Cons: "The flight was 3 hours late"

Cons: "Missed boarding by 3 min"

Pros: "Service was very good"
Cons: "The cabin was quite warm; a bit uncomfortable."

Cons: "Long delay for departure"

Pros: "Was ok"
Cons: "Lost my luggage"

Pros: "Wide, comfy seats, nice crew, good food"
Cons: "Poor selection of movies"

Cons: "Nor enough beverage for such a long flight Ice cube?"

Pros: "...."
Cons: "The flight was delayed from Chicago for over an hour.My luggage was opened and half of my clothes and presents were stolen!"

Pros: "Very attentive staff. Comfortable seats. I fell asleep somewhere in Canada and woke up in Brussels. Amazing."

Cons: "The plane was seven hours late/"

Cons: "3h delay!!!!"

Pros: "Newer planes"
Cons: "We used to fly with LOT often but they are unreliable airline. We had numerous problems. Staff is not very helpful, flights are often late, …. but after we got stuck in Warsaw for 10 hours with 2 kids because connecting flight was canceled we started to use different airlines. Usually we buy 3 to 5 tickets and this year we try LOT again because of price. NEWER AGAIN WE WILL SPEND ANY MONEY WITH LOT. Yes, they have new planes but they still operate under old habits. This time we got stock in Warsaw for more than 7 hours because our connecting flight was once again canceled and the next available flight vas late. NEVER AGAIN, WE ARE DONE WITH LOT FOR GOOD."

Cons: "Plane was late, the plane's status online was not updated. The crew was somewhat arrogant, the credit card terminal was not working for credit cards of people who are not of Polish nationality. The airline charges for alcoholic beverages when most European airlines serve alcohol for free."

Pros: "good noise cancellation"

Pros: "ON time Flight"
Cons: "Nothing"

Cons: "Nothing"

Pros: "Nothing"
Cons: "Direct"

Pros: "Entertainmet"
Cons: "Everything else"

Pros: "The food was good and the crew was friendly and attentive."
Cons: "HOT. The plane was 90% of the time. It would tease you just long enough to start to fall asleep, then bam! You wake up in a sweat. It was 9.5 of 10 hours of a low boil sweat. The most uncomfortable flight I've ever been on. Apparently a known issue, including the condensation leaks on people sitting next to the window. (Guessing that's why the A/C was left off.) Also one of the bathrooms was quickly out of service. Another would auto flush if you tried to sit down. And another the green light was on whether occupied/locked or not. So 3 of 4 in Economy had at least some kind of malfunction. The power tinting windows never responded to the buttons - assumed they were on master override. Finally, the seats were pretty compact. I would describe World Traveler on BA (aka Economy) more like the new compact Basic Economy offered on other carriers. Seats were very small and leg room consumed by some kind of service boxes. I'm hoping to all things holy that our return flight is actually an American Air flight instead of BA direct. Really afraid of another 10+ hours of torture."

Pros: "Not being squeezed into a claustrophobic window seat."
Cons: "Nothing to report."

Pros: "The title says it all"

Pros: "i was cold and i woke up to find an *extra* blanket on me. quickly unwrapped it and put it on and all good after that."
Cons: "ba website messed up our meal selections. luckily the staff were nice and gave us something suitable."

Pros: "Crew was extremely nice"
Cons: "Felt packed in like a tin of sardines. Extremely uncomfortable flight."

Pros: "Not too much"
Cons: "Nearly everything. BA is about 30-40% of what it used to be"

Cons: "I did not like the food"

Cons: "very very short layover at London, had to run to the gate and almost didn’t make it. Only one of our two bags made it to Dublin. Not happy at all. Not sure if I will be booking with kayak again."

Pros: "Very smooth and fast."
Cons: "Food"

Cons: "I did not like"

Pros: "Everything thank u"

Pros: "Good attitudes"
Cons: "N/a"

Pros: "Good food and service once on flight and again fixed connections before landing"
Cons: "Terrible boarding experience. Rude gate workers and almost two hour delay because of it"

Pros: "Food was OK"
Cons: "Seats are very narrow, distances between rows very short.’"

Pros: "I liked the entertainment Serbians beverages"
Cons: "There is no - zero - comfortable way to sit in economy on this plane. I'm a six foot tall man and getting in and out of the seats just to use the restroom (which were the smallest I've ever seen on any passenger jet), was nearly impossible. I will never fly this class on an Airbus 380 again."

Pros: "The crew courtesy was beyond any trip I have taken. The food was good: chicken tikka Masala. My mother was so happy with the trip experience."
Cons: "Even for small persons like me, the seat is a bit tight with the neighbor spilling over in my area"

Cons: "My suitcase got stuck in London, now I have to chase it..."

Pros: "Ease of booking flights and you get what you paid for.. excellent!"

Pros: "The crew was amazing!!!!"
Cons: "No leg room!"

Pros: "Loved the wide selection of movies to watch, as well as being served two meals."
Cons: "I wished the seats reclined more. The flight would have been near perfect then!"

Pros: "They had a lot of entertainment options"
Cons: "I was skipped over when they served dinner"

Pros: "everyone was very nice. We were on time"
Cons: "I am 5 feet to inches, my knees hit the seat in front of me when the The front seat was back"

Pros: "Seats were pretty comfortable. Food was quite good. Crew were helpful."
Cons: "See above."

Pros: "Flight was good. Crew kept us updated and tried to keep everyone happy."
Cons: "Catering truck hit landing lights so we had a 2 hour delay to get that fixed before we could take off."

Pros: "Nothing was bad. Take off to landing was great. Red wine was"
Cons: "Nothing"

Cons: "Announcing gate information only 45 minutes before departure and having only 25 minutes to get there before gate closing is very inconvenient and nerve wracking."

Pros: "Crew is super hospitable and nice"
Cons: "They lost my luggage after I asked when I checked it in LA and when I boarded in SD"

Pros: "First international flight. Did not know you are treated so well."
Cons: "That i am not able to sleep pn night flights. Not a problem of the airlines.Gail"

Cons: "The hour + delay leaving LAX AND DELAY again on landing"

Pros: "Good service with wheelchair assistance when needed. Early boarding made it easier for my husband."

Cons: "luggage didnt arrive"

Pros: "Not much to like. The crew was very good and flight was smooth."
Cons: "Food was terrible and seats were very uncomfortable. If you are over 6 feet tall you will not be comfortable."

Cons: "Airplane food"

Cons: "smallest coach I have ever been in. very squished and I was next to my wife at 95 lb and a skinny young man who took no room at all. I am only 5'9" 170. But thats how the flights get so cheep"

Cons: "Nothing that was good."

Pros: "Nice plane. Great movies"
Cons: "Breakfast poor quality. Disorganised boarding"

Cons: "It was actually a flight operated by American Airlines, and I am done with this company. Not comfortable, rude staff and more than average food."

Pros: "We paid extra ($260) to sit on top.The arrangement was nice. I had a panic attack because I felt stifled and my asthma was bad because the lady in front of me put new perfume on each time she went to the restroom. Staff helped keep me on the galley and talked to me to keep me calm. The stewardess was from Spain, but I've forgotten her name. Nice lady."
Cons: "Late. Flight left late out of LAX. We missed our connection...again. We've taken BA many times and always get stuck in London. You have to be bussed everywhere and go through security again, even in the same terminal! We ended up up in the International Holding Pen for 4 hours waiting for the next flight with 2 small kids. Again. Last time we received €800 for our inconvenience. This time we got £20 for food for a family of 4. Yuck."

Pros: "Food was decent and entertainment was okay."
Cons: "Plane was extremely old and loud. London did not have a gate number until 20 minutes before boarding. Many people were late to the gate because of that."

Pros: "Good information from the pilots. Very clean plane. Food ok. Seat pitch better than the American Airlines flight the other direction."
Cons: "Flight attendants disinterested or in the case of an older male flight attendant, impatient and rude."

Pros: "I especially liked our seats (we were in the exit row and had plenty of leg room); the crew, and the food."
Cons: "What we didn't like couldn't be helped: there were crying babies and a snorting gentleman."

Pros: "Hello I saw charged the ticket twice !!!! Thank you"

Pros: "Nice spacious seats"
Cons: "That you checked my carry-on"

Cons: "No wifi"

Pros: "The flight was delayed for more than 3 hours, nothing was communicated, I still don't know what caused it, as a result I missed my connection and NONE of the British Airways employees EVER even apologized, since it wasn't and I quote 'personally' their fault."
Cons: "Terrible service, delayed flight, lost luggage, no apologies and no accountability. I was delayed for 12h, had to stay the night in a hotel in London (the hotel was the best part) but I had to freeze since I didn't have my luggage or expect to be in London at that time."

Pros: "Crew was very nice. Chocolates were very nice."
Cons: "Come on guys for the price of the ticked you could have served us something more than a sandwich."

Cons: "Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins."

Cons: "I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics."

Pros: "The crew wasn’t very friendly and there’s very little legroom."

Pros: "Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much."
Cons: "The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin."

Pros: "too crowded , not organised enough"
Cons: "organisation"

Cons: "Boarding was awful"

Pros: "Crew was okay."
Cons: "That your airline commit to schedules."

Pros: "The ticket was affordable."
Cons: "It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made."

Cons: "To be given a blanket. And better choice in music"

Pros: "All was planned, no surprises, on time and no hassles"
Cons: "Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets"

Pros: "After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again."

Pros: "Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge."
Cons: "I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!"

Pros: "Attentive helpful and cheerful staff: on time"
Cons: "Food"

Pros: "Nothing"
Cons: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."

Pros: "The crew were pleasant."
Cons: "Not enough beverage service. Only had the chance for 1 glass of wine with meal. Would have liked a water station set up so that you can help yourself whenever needed. Boring/very limited movie selection."

Pros: "Ok flight."
Cons: "My luggage bag was lost, which contained my entire life."

Pros: "Everything was fine"
Cons: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"

Pros: "in time food good good sleep multiple languages spoken by the announcer"
Cons: "the movies - music background to loud couldnt here what they were saying and most of the movies no subtitles"

Pros: "Nice planes"
Cons: "My luggage was lost and I still haven't received it"

Pros: "Comfortable seats"
Cons: "Food was rubbish"

Cons: "Paid extra to secure aisle seat booking, reconfirmed byne two days before flight, at check-in was reassigned to a middle seat, without explanatiob or apology. Had to be uncomfortably adamant about paid aisle seat reservation for them to put me in one of the several still available."

Pros: "They gave us a pillow and blanket so we could sleep. They offered a good selection of movies and other entertainment. The airline staff was friendly and helpful."
Cons: "Seating was cramped but all airlines treat their three class clients like cattle."

Pros: "Due to horrendous traffic we got to the airport after check-in but before the plane took off, but they would not let us board and would not allow us to transfer tickets for even any fee. They will not let us use our return tickets either. Is this how you do business? I'm totally disheartened and disgusted by the lack of customer service or even care."
Cons: "We missed.our flight and no one would work with us to reschedule or refund even a partial refund. We missed out flight due to terrible traffic and now we are out $2500 this is terrible."

Pros: "The crew was polite."
Cons: "Food was bad. Seats not very comfortable. Food was awful. Very few movies in English."

Cons: "The transatlantic flight from JFK took off about an hour late and we missed the connecting flight. This was very disappointing since half of the people on our flight were gong to Munich and I would have expected the airline to hold the plane for an extra 15 - 20 minutes so we could have made the flight. Instead, an almost empty plane must have taken off on time and we are only able to fly to Munch 5 hours later. Unacceptable from Brussel Airlines / Lufthansa. They should not sell this connection as a flight to Munich or should have held the plane."

Pros: "Every person was friendly."
Cons: "Our flight was delayed an hour."

Pros: "The pilot was good and made a smooth landing. The seat was comfortable enough because I had a pillow."
Cons: "My checked luggage got lost on a direct flight. That is unacceptable."

Pros: "Crew was very friendly"
Cons: "No much choice of Movies in the entertainment program"

Pros: "Not much"
Cons: "Departing out of Brussels International Airport, the security line to LEAVE the country was 3+ hours long. Not sure what the logistical problem was, but it was a poorly handled experience. They also said it was a daily occurrence."

Pros: "Smooth flight Pleasant staff Smooth boarding process"
Cons: "Super late due to poor management of runway construction in Brussels No entertainment in the cabin"

Pros: "Whatever positive experience we had was overwhelmed by careless handling of our luggage."
Cons: "Luggage nor sent from Brussels to Florence. On day 2 they had no clue where our 2 pieces were. Both pieces were bar-coded and there was. File complaint number did not help. we travel regularly and it has been many years sine we had luggage problems."

Pros: "Everything was generally good. Food was slightly below average."
Cons: "Neither the JFK counter agents nor the flight attendants knew if I could transition in Brussels onto Bulgaria Air without exiting and re-entering. In fact, it is a simple process in the Brussels Airport transition zone, with the friendly help of Bulgaria Air agents. Breakfast is a box of sugar: shrink wrapped muffin, Toblerone bar, orange juice. These are all sugar delivery systems."

Pros: "Be on time"
Cons: "Food, no comfort, movies and music boring"

Pros: "I was able to get home the next day rerouted with Lufthansa and they did provide a hotel and gave us a 15$ voucher."
Cons: "Missed an important day of work. Sat in the airport for 5 hours with little to no comunication from staff. They would constantly tell us they will make an announcement in 5 minutes but never had. JFK Terminal 1 is very unconfortable so that made the stay worse. The problem I had was with the fact that they could not tell us straight we are not going to fly."

Pros: "We are not frequent fliers and I have been reading about legroom problems. Certainly not on Brussels Air. A delight."

Cons: "Complete desinfprmation. No announcements and lack of support stuff. Worst airline experience ever"

Cons: "the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice."

Cons: "The on flight entertainment and the very few meals. (In the second flight, there was not even offered coffee!)"

Pros: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Cons: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."

Pros: "Flight was on-time"
Cons: "Cabin's temperature was too warm. Breakfast was just a cheap muffin and orange juice..."

Cons: "Seats had no cushioning on bottom or back"

Cons: "Baggage handling"

Pros: "Same as above"
Cons: "Same as above"

Pros: "We don't know. Ask our suitcases. They arrived in Venice and we were in Athens."

Pros: "I liked the leg room in economy but the chairs were very uncomfortable for sleeping. The staff was amazing and helpful and overall an enjoyable flight."

Pros: "Crew was polite in spite of their frustrations and ours."
Cons: "Power outage at Brussels airport caused a delay (no ones fault), a drunk man was let on the plane, which led to us detouring from taxi to another gate to have police escort him off. This led to extra security checks of hand and checked baggage. They found an extra bag? Which led to extra, extra security checks. Worker fell off the luggage conveyor belt, plane was surrounded by medical staff and an ambulance. We finally took off, 3 hours late. I arrived at St. Petersburg, but my luggage did not. The next day I found out it had been sent to Frankfurt. An absolute disaster, many of the problems could have been prevented by more diligence from the airline."

Pros: "I liked the crew. They were really nice and spoke many languages. Even though my seat was in the middle I still was able to see out of the window."
Cons: "There was nothing:)"

Pros: "The flight attendants were friendly; food was decent; seats were not that comfortable and a bit too close ; in flight entertainment was okay; bathrooms okay but could be cleaner"

Pros: "food"
Cons: "uncomfortable poor video selection"