HM Playa Del Carmen is situated amongst Playa del Carmen's well-known nightlife destinations, just a short stroll from Terminal Foranea de Autobuses Station. Some of the popular features on offer at this modern 4-star hotel include complimentary on-site parking and Wi-Fi.
Guests of HM Playa Del Carmen can unwind in the outdoor pool. Staff are available 24 hours a day and can assist with booking tours and tickets.
The hotel has 200 rooms that are equipped with all the necessities to ensure a comfortable stay. They are air conditioned and have a ceiling fan.
The hotel enjoys a prime location, allowing guests easy access to a range of popular attractions and restaurants. Xcaret Eco Theme Park and Xcaret Archaeological Site are nearby.
Basics
General
Services and conveniences
Things to do
Bathroom
Dining
Parking and transportation
Media and entertainment
Outdoor
Pool
Accessibility and suitability
Laundry
Bedroom
Workspace
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful pool area, a lovely breakfast, and a great location near the beach and popular attractions.
How is the quality of the beds at the hotel?
The rooms feature big, huge beds and are well-equipped with shampoo, shower gel, and conditioner, ensuring a comfortable stay.
Is parking available at the hotel?
Yes, the hotel offers complimentary on-site parking, providing secure parking right next to the hotel.
What can guests expect from the hotel's food quality?
The hotel offers delicious breakfasts with a great selection of fresh fruits, juices, and coffee, as well as yummy poolside drinks and dinner.
How is the cleanliness and customer service at the hotel?
The hotel provides very clean rooms, friendly staff, and a fabulous pool, ensuring a super nice and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Pool Bar
Some guests reported that rooms close to the pool bar can be noisy, especially during pool parties, so consider requesting a room away from this area for a quieter stay.
Consider Low Season for a Quieter Experience
If you prefer a quieter atmosphere, consider visiting in September, which is the low season, to avoid the crowds and enjoy a more relaxed stay.
Explore Nearby Attractions
Take advantage of the hotel's prime location by visiting nearby attractions such as Parque 28 de julio, Mamita's Beach Club, and Calle Quinta Avenida, all within walking distance.
Book Tours Through the Hotel
The hotel offers tour booking services with accommodating tour guides in the lobby, making it convenient to plan and organize excursions without leaving the premises.
Check Room Location for Noise
Some guests mentioned that rooms near the stairway or pool area could be noisier, so it's advisable to inquire about room location preferences during the booking process.
Enjoy the Pool and Poolside Service
Guests praised the pool area and poolside service, making it a highlight of their stay. Consider spending leisure time by the pool and taking advantage of the service.
Take Advantage of the Breakfast
Guests appreciated the delicious breakfast with a great selection of fresh fruits, eggs, and more. Make sure to indulge in the breakfast offerings during your stay.
Be Mindful of High Season Crowds
If you prefer a livelier atmosphere and don't mind crowds, consider visiting in January, which is the high season, to experience the vibrant energy of the area.
Consider Booking a Ground Floor Room
Some guests enjoyed the convenience of ground floor rooms with easy access to the pool area. If this appeals to you, consider requesting a ground floor room.
Inquire About Elevator Installation
If accessibility is a concern, it's worth checking with the hotel about the progress of installing an elevator, especially if you have mobility challenges or heavy luggage.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | $113 |
Average price (weekend night) | $133 |
Value for money | 8.6 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Cozumel |
Distance to airport | 12.1 mi |