Hotel B&B - 5th Avenue

The hotel offers a tranquil atmosphere with a lovely jungle feel in the outdoor area, free 15-minute massage, and a quaint courtyard with a pool.

Some guests have mentioned concerns about the cleanliness, including issues with dirty sheets, roaches, moldy smell, and old, uncleaned furniture.

The hotel provides free breakfast, 24/7 free coffee, and a small pool with a jungle-like atmosphere. However, some guests have noted that the breakfast is basic and that the rooms may not match the pictures shown during booking.

The hotel is recommended for its reasonable prices, friendly and helpful staff, and tranquil atmosphere, making it a good choice for a visit during the low season in May.

The hotel's staff is described as very friendly and helpful, with a manager who generates positivity. However, some guests have mentioned encountering rude receptionists and a lack of English-speaking staff.

Guests recommend requesting an upstairs room as they appear to have been remodeled more recently with cute Mexican tile in the bathrooms and have shaded balcony areas that are nice, private, and lush with greenery.

Some guests mentioned that the photos in the ad did not represent the actual state of the hotel accurately, so it might be helpful to check recent guest photos before booking.

If the room received does not meet expectations, consider requesting a room change, as some guests reported being able to change to a bigger and nicer room after some arguments.

Guests advised being punctual for breakfast as there were instances where guests were told to wait for breakfast or were informed that it had finished earlier than expected.

It may be helpful to inquire about the breakfast preparation process, as some guests reported that only two plates were prepared at a time, leading to delays in receiving their orders.

If the room is not well-maintained, guests recommend requesting maintenance, as some reported issues with cleanliness, old sheets, and a lack of hot water.

As the address on booking platforms may be incorrect, it's advisable to contact the hotel directly to confirm the location and avoid any confusion upon arrival.

Guests appreciated the quietness of the hotel despite its central location, and some recommended requesting a room without windows for a quieter stay.

Some guests reported that the rooms were old, smelly, and uncomfortable, so it's advisable to manage expectations regarding the room condition.

Clear communication with the staff is important, especially regarding services like the free massage, as some guests experienced miscommunication and inconvenience.