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Hotel Plaza Playa
3 stars

Hotel Plaza Playa

Calle 20 Entre 25 y 30, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 803 0739
From
$53
Cheapest

rate per night

8.1
Great
based on 697 reviews
697 reviews
Room type
Provider
Nightly total
Standard room
Double room

Photos of Hotel Plaza Playa

About Hotel Plaza Playa

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free
Hotel with free parking, a short walk to Quinta Avenida This hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe. Hotel Plaza Playa - Near Playa del Carmen Main Beach offers 34 air-conditioned accommodations with minibars and safes. These individually decorated accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

Latest deals for Hotel Plaza Playa

Thu 12/12
Fri 12/13
Standard room
bed type unknown
bed type unknown
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Double room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Hotel Plaza Playa

  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Laundry service

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Hypoallergenic pillow
  • Upper floors accessible by elevator
  • Designated smoking area

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Room service
  • Tour desk
  • Key card access
  • Bottle of water
  • 24hr front desk

General

  • Quiet street view
  • Family rooms
  • Sofa
  • Tile/marble floor
  • Storage available

Bathroom

  • Shower
  • Hairdryer
  • Toilet paper
  • Private bathroom

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Parking and transportation

  • Free parking
  • Private parking

Dining

  • Minibar
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Balcony

Laundry

  • Laundry service

Workspace

  • Desk

Things to do

  • Beach access

Family friendly

  • Cribs available

Reviews of Hotel Plaza Playa

8.1
Very good697 verified reviews
Pros +
Cons -

Show reviews that mention

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7.1Good
Anonymous, Jan 2018

Pros. Good location. Nice to be away from Quinta, but still pretty central. It's a good base to explore the area. 10 minute walk from the main collectivo stops. 5 minutes from Quinta (5th Ave). Felt safe in the area. Super convenient to have a cheap laundromat steps away from the front entrance. Staff was friendly and accommodating. Coffee was provided, but no milk... just powdered creamer. At least provide little cream packages. We ended up walking across the street to a great little Italian café in the morning. Great to be across from a MEGA which had really inexpensive items just a few minutes away from Quinta (5th ave).

Cons. It was noisier than expected. Wifi was really inconsistent with different passwords for different floors and very confusing. Feels like it was put together by someone's nephew. The bathrooms don't have fans, but rather, they have windows that open to the main hallway. You can ask for a hair dryer at the front desk. During rains, the metal roof will make the rain sound like a rock concert on the second floor. Most of these faults by themselves aren't deal breakers, but together they degraded the experience. There wasn't any one thing that really stood out as excellent. We checked in late, but we had reserved a room with two double beds... and ( for the first night ) received a double + single. We have two little kids, so it wasn't a big deal for one night, but good to keep in mind.

6.8Okay
Anonymous, Sep 2016

Pros. Price, spacious

Cons. The bugs

8Very good
oneadam98, Jun 2015

Pros. The cost and the staff made my one night stay bearable…nice, free breakfast before I had to check out.

Cons. Beds are a little uncomfortable but not the end of the world…bathroom was a little dirty and seemed older than expected as the building looks new.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the hotel's unique offerings?

The hotel offers a quiet street view, family rooms, a coffee shop, and a balcony for guests to enjoy.

Is parking available at the hotel?

Yes, the hotel provides free parking and private parking for the convenience of guests.

How is the food quality at the hotel?

The hotel does not offer breakfast, but guests have access to a coffee shop. Additionally, the nearby area provides various dining options within walking distance.

What is the cleanliness of the hotel like?

While the hotel is described as clean, some guests have mentioned concerns about the noise at night and the need for improvements in maintenance.

How is the customer service at the hotel?

The hotel staff is described as friendly and helpful, providing a quiet location and easy car parking. However, some guests have experienced issues with amenities such as the elevator and internet connectivity.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room Away from Street Noise

Several guests reported that rooms facing the street experienced significant noise disturbances, particularly at night. Consider requesting a room away from the street to ensure a quieter stay.

Check Elevator Functionality

Some guests encountered issues with the hotel's elevator, which caused inconvenience, especially for those with mobility challenges. Prior to booking, it may be beneficial to confirm the current status of the elevator and its accessibility.

Be Mindful of Noise Levels

Numerous guests highlighted the issue of noise disturbances, including nearby warehouse activities and rowdy guests. Bringing earplugs or requesting a room in a quieter area of the hotel could enhance the quality of your stay.

Consider Room Size and Bed Comfort

Several guests mentioned that the beds were small and uncomfortable, with some experiencing issues related to room size. If space and bed comfort are important to you, it may be advisable to inquire about room dimensions and bed sizes before booking.

Verify Internet Connectivity

Multiple guests expressed dissatisfaction with the hotel's Wi-Fi, citing poor connectivity in rooms. If reliable internet access is essential for your stay, it might be helpful to confirm the current status of the Wi-Fi with the hotel before arrival.

Inquire About Elevator Accessibility

Due to reported elevator malfunctions, guests with mobility concerns faced challenges. If elevator accessibility is crucial for your stay, consider contacting the hotel in advance to ensure that it is fully operational during your visit.

Consider Noise-Reducing Measures

To mitigate the impact of external noise, such as nearby truck loading activities, consider bringing noise-canceling headphones or requesting a room in a quieter location within the hotel.

Confirm Hot Water Availability

Some guests encountered issues with hot water in their rooms. Prior to booking, it may be beneficial to inquire about the reliability of hot water supply to ensure a comfortable stay.

Check for Room Cleanliness

A few guests reported cleanliness issues, including a moldy shower floor. It may be prudent to inspect the room upon arrival and promptly notify the staff of any concerns to ensure a satisfactory accommodation experience.

Evaluate Value for Money

Several guests expressed varying opinions on the hotel's value for the price paid. Before booking, consider your priorities and expectations to determine if the hotel aligns with your preferences.

Location

Calle 20 Entre 25 y 30, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque 28 de julio0.4 mi
  • Mamita's Beach Club0.5 mi
  • Calle Quinta Avenida0.5 mi
  • Muelle Navega0.6 mi
  • Yucatek Divers0.6 mi
  • Playa principal de Playa del Carmen0.6 mi
  • Aviario Xaman Ha1.1 mi
  • Playacar Golf Club1.7 mi
  • Parque Xplor4.4 mi
  • Xcaret Park4.7 mi
  • El Camaleón Mayakoba Golf Club4.8 mi
  • Terminal marítima Punta Venado5.6 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Plaza Playa

Low season

November

High season

April

Average price (weeknight)

$63

Average price (weekend night)

$59
Cheapest month to stay with an average 17% drop in price.
Most expensive month to stay with an average 14% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Plaza Playa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hotel Plaza Playa

  • If you’re after a cheap room at Hotel Plaza Playa, then you should consider staying during the low season. The cheapest deals can generally be found in November and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Plaza Playa, plan to stay on a Tuesday or Saturday. The most expensive day is usually Monday.
  • The cheapest price a room at Hotel Plaza Playa was booked for on KAYAK in the last 2 weeks was $56, while the most expensive was $56.
  • How long should you stay at Hotel Plaza Playa? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Plaza Playa

  • Where is Hotel Plaza Playa located?

    Hotel Plaza Playa is located at Calle 20 Entre 25 y 30 in Gonzalo Guerrero, 0.5 miles from the center of Playa del Carmen. Parque 28 de julio is the closest landmark to Hotel Plaza Playa.

  • When is check-in time and check-out time at Hotel Plaza Playa?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Plaza Playa.

  • Does Hotel Plaza Playa offer free Wi-Fi?

    Yes, Hotel Plaza Playa offers free Wi-Fi.

  • Does Hotel Plaza Playa offer free parking?

    Yes, Hotel Plaza Playa offers free parking.

  • How far is Hotel Plaza Playa from the airport?

    Hotel Plaza Playa is 11.8 miles from Cozumel. Hotel Plaza Playa is 31 miles from Cancun.

  • How does KAYAK find such great Hotel Plaza Playa hotel deals?

    KAYAK scours the web for all room deals available at Hotel Plaza Playa in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Plaza Playa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Plaza Playa.

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