Overview

Riu Tequila

Ave Xaman-ha, Manzana 3, Lote 19, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4300

$164+

Overall guest ratings

8.4/10 Excellent
Based on 853 reviews

Review highlights

  • 8.9
  • 8.9
  • 8.3
  • 6.6

Good to know

  • Beach nearby
  • Professional service
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Location. This Playa del Carmen hotel is part of the Riviera Maya’s Playacar complex, 1.5 kilometers from the Xaman Ha Aviary and 4.3 kilometers from Xcaret Eco Theme Park.

    Hotel Features. At this all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Family-friendly Riu Tequila All Inclusive has 2 outdoor swimming pools, a marina, conference center, a children's pool, and a sauna. Riu Tequila All Inclusive has a restaurant, several bar/lounge options, a nightclub, and a poolside bar. Guest parking is complimentary. Guests can take advantage of 90 minutes complimentary wireless internet in the lobby.

    Guestrooms. Amenities featured in guestrooms include air conditioning, climate control, fireplaces, minibars, and complimentary bottled water. Wireless Internet access is available (surcharge). In-room safes accommodate laptops. Bathrooms provide hair dryers.

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    Amenities

    • Babysitting or child care
    • Wi-Fi
    • Complimentary breakfast
    • Fitness center
    • Facilities for Disabled Guests
    • Childrens programs
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 853 reviews
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      8.6 "86% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      10.0 "100% were happy with the shuttle service."
      7.5 "75% said the tour guides were very nice."
      10.0 "Lovely bar service, according to 100%."
    • 8.3 "Location is great."
      7.8 "78% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      7.5 "75% liked the proximity to sightseeing."
    • 6.6 "Rooms are ok."
      5.9 "Only 59% thought the furniture was functional."
      5.2 "Only 52% thought the air conditioning was adequate."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 5.0 "Internet is average."

    Overall Rating

    9.0 Excellent
    Based on 750 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      8.8 "88% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      10.0 "100% were happy with the shuttle service."
      9.4 "94% found the restaurant service to be one of the best."
      7.2 "72% said the tour guides were very nice."
    • 8.8 "Breakfast is good."
    • 8.4 "Beach is lovely."
    • 8.1 "Location is great."
      7.8 "78% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
    • 7.4 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      8.8 "88% said rooms were clean."
      7.7 "77% said the beds were comfortable."
      7.7 "77% loved the minibar."
      9.2 "92% enjoyed the balcony."
      10.0 "100% liked the big bathroom."
    • 5.1 "Internet is average."

    Overall Rating

    8.6 Excellent
    Based on 102 reviews
    • 8.9 "Great service."
      8.8 "88% thought the service was very professional."
      9.3 "93% said the recreation staff was great."
    • 8.7 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 8.5 "Beach is lovely."
    • 8.4 "Location is great."
    • 7.5 "High value."
    • 5.2 "Internet is average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Beach nearby"
    "Professional service"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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