Overview

Riu Yucatan

Avenida Xaman Ha Mza 3, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2050

$188+

Overall guest ratings

8.5/10 Excellent
Based on 918 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.7
  • 6.8

Good to know

  • Pleasant hotel grounds
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Beachfront resort completely refurbished in Summer 2013 located in the heart of Playacar complex and 2 miles away from Playa del Carmen downtown.

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    Expedia

    Amenities

    • Wi-Fi
    • Complimentary breakfast
    • Fitness center
    • Facilities for Disabled Guests
    • Hot tub
    • Childrens programs
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free babysitting/child services
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 918 reviews
    • 9.1 "Terrific location."
      9.2 "92% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      8.3 "83% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the recreation staff was great."
      9.6 "96% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      9.2 "Housekeeping was great, according to 92%."
      8.2 "Lovely bar service, according to 82%."
    • 8.7 "Breakfast is good."
    • 7.9 "Good cleanliness."
      9.7 "97% thought it was clean."
      10.0 "100% thought the dining area was clean."
    • 6.9 "Internet is average."
      7.0 "70% said the wifi quality was great."
      6.8 "68% thought it was adequately priced."
    • 6.8 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was modern."
      6.7 "Only 67% thought, the hotel was stylish."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.6 "Only 56% said the rooms were modern."
      5.2 "Only 52% thought the air conditioning was adequate."
      5.9 "For only 59%, the tv was ok."
      5.5 "55% thought the bathroom was big enough."
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    Overall Rating

    8.6 Excellent
    Based on 798 reviews
    • 9.1 "Wonderful beach."
      7.7 "77% appreciated the clean beach."
    • 9.1 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      9.6 "96% thought the service was very professional."
    • 8.3 "Generally very clean."
      9.6 "96% thought it was clean."
    • 6.8 "Internet is average."
    • 6.7 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.5 "Only 55% thought the air conditioning was adequate."
      5.2 "Only 52% thought the furniture was functional."

    Overall Rating

    8.4 Excellent
    Based on 119 reviews
    • 9.2 "Terrific location."
    • 9.1 "Wonderful beach."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the recreation staff was great."
    • 8.1 "Food is delicious."
    • 7.9 "Good cleanliness."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.9 "Average comfort."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

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