Riu Yucatan

Avenida Xaman Ha Mza 3, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2050


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Overall guest ratings

8.3/10 Excellent
Based on 763 reviews
See all reviews

Review highlights

  • 8.9
  • 8.8
  • 7.8
  • 7.6

Good to know

  • Modern Hotel
  • Pleasant hotel grounds
  • Clean hotel facilities
  • Friendly service


    Show all


    With a stay at Riu Yucatan All Inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.


    Make yourself at home in one of the 507 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.


    Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. This resort also features complimentary wireless Internet access, gift shops/newsstands, and wedding services.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 10591 square feet (953 square meters), including conference space. Free self parking is available onsite.

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    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free babysitting/child services
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 763 reviews
    • 8.9 "Location is great."
    • 8.8 "Great service."
    • 7.8 "Good breakfast."
    • 7.6 "Good cleanliness."
    • 6.0 "Internet is average."

    Overall Rating

    8.4 Excellent
    Based on 640 reviews
    • 9.0 "Wonderful beach."
      8.7 "87% appreciated the clean beach."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% said the recreation staff was great."
      9.7 "97% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.7 "Location is great."
      9.4 "94% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
    • 7.6 "Good cleanliness."
      9.4 "94% thought it was clean."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.6 "Only 56% thought the air conditioning was adequate."
      5.9 "Beds were acceptable for 59%."
      5.3 "Only 53% thought the furniture was functional."
    • 6.3 "Internet is average."

    Overall Rating

    8.3 Excellent
    Based on 122 reviews
    • 9.1 "Wonderful beach."
    • 8.8 "Location is great."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 7.9 "Tasty food."
    • 7.7 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.7 "Vibe was decent."
      5.8 "58% thought the atmosphere was somewhat friendly."
    • 6.1 "Rooms are ok."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Modern Hotel"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

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