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Royal Hideaway Playacar
5 stars

Royal Hideaway Playacar

Lote Hotelero No 6 Desarollo, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 4500
From
$203
Cheapest

rate per night

8.5
Very good
based on 606 reviews
606 reviews
Room type
Provider
Nightly total
Luxury room
Standard room
Double room

Photos of Royal Hideaway Playacar

Overview

Royal Hideaway Playacar, Adults Only, is a luxury hotel and resort situated in the incredibly beautiful Riviera Maya. It allows guests to fully enjoy the serenity and romance that Royal Hideaway offers. One of the biggest draws of the hotel is that it sits near some of the main attractions in the area, but far enough away that it maintains a serene and peaceful atmosphere. For instance, the world-famous Playa del Carmen is just a short trip away.

In all, Royal Hideaway Playacar offers guests 201 amazing rooms to enjoy for their stay. All of the suites are surrounded by lush gardens that offer unparalleled privacy and atmosphere. Each room comes with free Wi-Fi, customized air conditioning, an iPod dock and can be configured with either one king size bed or two double beds. Most importantly, every guest has access to all of the amazing amenities the resort has available.

There are a total of six different swimming pools on-premises, each one with an incredible view of the nearby beach. This includes three relaxation pools for unwinding with a cool drink and the infinity pool that features a soothing waterfall as its centerpiece. Royal Hideaway Playacar also has a private beach just for resort guests where they can also order food and drinks to be brought to them.

Visitors are bound to work up an appetite after a full day of sand and sun, which is why Royal Hideaway Playacar has six restaurants and three different bars to choose from. Each one is unique, offering a different collection of cuisine and atmosphere. Some of the restaurants offer formal dinners complete with a dress code while others are decidedly more relaxed and casual.

8.5
Very good rating
Based on 606 verified guest reviews

Latest deals for Royal Hideaway Playacar

Tue 6/3
Wed 6/4
Standard room
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King room
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Luxury room
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Deluxe room
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Double room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Royal Hideaway Playacar

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Fishing
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Accessibility and suitability

  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Increased accessibility
  • Adults only
  • Elevator
  • Upper floors accessible by stairs

General

  • Garden view
  • Inner courtyard view
  • Storage available
  • Slippers
  • Telephone
  • Tile/marble floor

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Bedroom

  • Alarm clock

Workspace

  • Desk

Family friendly

  • Complimentary breakfast

Reviews of Royal Hideaway Playacar

8.5
Very good
606 verified ratings
Wonderful
400
Very good
85
Good
48
Okay
27
Fair
17
Mediocre
12
Poor
17

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, often highlighting the attentive staff and well-maintained facilities. However, many reviews pointed out issues with service, particularly in room service and dining options, as well as some dissatisfaction with the food quality. Noise levels from nearby entertainment and outdated rooms were also mentioned as areas needing attention.
AI-Generated from customer reviews
Location9.5 out of 10
Room Size9 out of 10
Cleanliness8.5 out of 10
Atmosphere8.5 out of 10
Service2.5 out of 10
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Location

Lote Hotelero No 6 Desarollo, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club0.3 mi
  • Underwater Technical World0.3 mi
  • The Reef Marina0.4 mi
  • Aviario Xaman Ha0.8 mi
  • Terminal Marítima de Playa del Carmen1.2 mi
  • Albertos SCUBA1.4 mi
  • Parque 28 de julio1.6 mi
  • La Fe2.1 mi
  • Beyond Diving2.1 mi
  • Mexico Blue Dream2.1 mi
  • Mamita's Beach Club2.2 mi
  • O2 Mexico2.4 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Royal Hideaway Playacar

Low season

October

High season

April

Average price (weeknight)

$268

Average price (weekend night)

$270
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 59% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Royal Hideaway Playacar

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Royal Hideaway Playacar

  • If you’re after a cheap room at Royal Hideaway Playacar, then you should consider staying during the low season. The cheapest deals can generally be found in October and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Royal Hideaway Playacar, plan to stay on a Thursday or Monday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Royal Hideaway Playacar was booked for on KAYAK in the last 2 weeks was $248, while the most expensive was $290.
  • How long should you stay at Royal Hideaway Playacar? KAYAK users usually book their rooms here for 5 days.
See more tips

FAQs when booking at Royal Hideaway Playacar

  • Does the Royal Hideaway Playacar - Adults only resort have any sports activities on offer?

    Being right on the beach, the Royal Hideaway Playacar - Adults only resort has a range of water sport activities you can partake in, with all non-motorized water sports such as kayaking and paddle boards included in the resort package. If you are looking for some fitness activities, you can play beach volleyball or you can go for one of the Aqua Gym or zumba classes, while yoga lovers can participate in a session every morning at 8:00 am. Finally, if you are curious about the underwater world, head to the scuba diving center of the resort where you can rent equipment or sign up for lessons for an extra charge.

  • What sort of night time entertainment can I find at the Royal Hideaway Playacar - Adults only resort?

    The Royal Hideaway Playacar - Adults only resort organizes fiestas with reggae and salsa music that will get everyone dancing after dinner, and it is on a couple of times a week at the outdoor bar. If you’re looking for something a little more relaxed, head to Bar Allegria where you will find light live music every night, otherwise you can head to the Club Royale Theater where you can watch a show while having a delicious dinner.

  • Where can I smoke at the Royal Hideaway Playacar - Adults only resort?

    While smoking is prohibited inside the rooms and restaurants of the Royal Hideaway Playacar - Adults only resort, guests who wish to have a cigarette can do so on their room’s balcony, on any of the restaurant terraces, at Bar Allegria which is an outdoor bar, and in some areas of outdoor restaurants The Deck and The Grill.

  • How can I get from the Cancun airport to the Royal Hideaway Playacar - Adults only resort?

    The Royal Hideaway Playacar - Adults only resort is about 1h drive away from the airport, and the easiest way to get to your accommodation is by taxi or through a private transport company such as USA Transfers. If you are looking at renting a car, you will find multiple car rental agencies to choose from at the Cancun airport, amongst which Avis Car Rental is the only one that also has a desk at the resort should you wish to return the car before the end of your trip.

  • Can I check in early at the Royal Hideaway Playacar - Adults only resort?

    If your flight arrives early and you expect to get to the Royal Hideaway Playacar - Adults only resort before the usual check in time, you can make the request to check in early and the hotel staff will be able to accommodate you if your room is ready. However, in the case where it is not, you will be able to store your luggage free of charge with the staff at the front desk and you will be able to start using the resort’s amenities until check in time.

  • Where is Royal Hideaway Playacar located?

    Royal Hideaway Playacar is located at Lote Hotelero No 6 Desarollo in Playacar, 1.4 miles from the center of Playa del Carmen. Playacar Golf Club is the closest landmark to Royal Hideaway Playacar.

  • When is check-in time and check-out time at Royal Hideaway Playacar?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Royal Hideaway Playacar.

  • Does Royal Hideaway Playacar offer free Wi-Fi?

    Yes, Royal Hideaway Playacar offers free Wi-Fi.

  • Does Royal Hideaway Playacar offer free parking?

    Yes, Royal Hideaway Playacar offers free parking.

  • How far is Royal Hideaway Playacar from the airport?

    Royal Hideaway Playacar is 12.1 miles from Cozumel. Royal Hideaway Playacar is 32.8 miles from Cancun.

  • Does Royal Hideaway Playacar have a pool?

    Yes, Royal Hideaway Playacar has a pool onsite.

  • How does KAYAK find such great Royal Hideaway Playacar hotel deals?

    KAYAK scours the web for all room deals available at Royal Hideaway Playacar in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Royal Hideaway Playacar and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Royal Hideaway Playacar.

See more FAQs

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3-star hotel
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4-star hotel
19% cheaperRiu Yucatan8.3 Excellent (39 reviews)0.3 miPrivate beach, snorkeling, Outdoor pool$205+
3-star hotel
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5-star hotel
13% cheaperRiu Playacar8.7 Excellent (494 reviews)0.11 miSnorkeling, Outdoor pool, beachfront$219+
5-star hotel
32% cheaperHotel Riu Tequila8.9 Excellent (62 reviews)0.28 miSnorkeling, Outdoor pool, Spa and wellness center$173+
5-star hotel
Riu Palace Riviera Maya8.9 Excellent (271 reviews)0.27 miSnorkeling, Outdoor pool, beachfront$283+
5-star hotel
13% cheaperRiu Playacar8.7 Excellent (494 reviews)0.11 miSnorkeling, Outdoor pool, beachfront$219+
4-star hotel
19% cheaperRiu Yucatan8.3 Excellent (39 reviews)0.3 miPrivate beach, snorkeling, Outdoor pool$205+

Good to know

Value for money

8.3

Distance to city center

1.4 mi

Nearest Airport

Cozumel

Distance to airport

12.0 mi