Overview

Riu Playacar

Avenida Xaman Ha Manzana Lote, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2300

$202+

Overall guest ratings

8.7/10 Excellent
Based on 1,297 reviews

Review highlights

  • 9.4
  • 9.4
  • 9.3
  • 6.8

Good to know

  • Nice building
  • Friendly atmosphere
  • Recreation staff is nice
  • Professional service

Nearby

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    About

    Set along a beach on the Riviera Maya, this family-friendly resort includes meals, snacks, and drinks in the room rate.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Hot tub
    • Playground
    • Babysitting or child care
    • Kid-friendly
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,297 reviews
    • 9.4 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
      10.0 "Beach sports facilities are great, according to 100%."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      9.9 "99% said the recreation staff was great."
      8.3 "83% said the reception staff was great."
      10.0 "Lovely bar service, according to 100%."
      8.9 "Housekeeping was great, according to 89%."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.3 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.7 "87% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% liked the proximity to sightseeing."
      7.9 "Easily accessible by car, said 79%."
    • 9.0 "Excellent breakfast."
    • 6.8 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.7 "For only 57%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      5.6 "For 56%, maintenance was acceptable."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      5.0 "For only 50%, the tv was ok."
    • 4.7 "Internet is poor."
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    Overall Rating

    9.1 Excellent
    Based on 1,024 reviews
    • 9.5 "Wonderful beach."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
    • 9.2 "Excellent pool."
    • 8.9 "Location is great."
      8.9 "89% liked the proximity to shopping."
    • 8.3 "Vibe was good."
      9.5 "95% thought, the hotel was modern."
      8.4 "84% enjoyed the friendly atmosphere."

    Overall Rating

    8.1 Excellent
    Based on 272 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Amenities are good."
      7.9 "79% thought the building was wonderful."
    • 7.6 "Tasty food."
    • 6.5 "Rooms are ok."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Professional service"
    data provided by TrustYou

    Recent reviews

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