Pros (+) Staff service, food, facilities
Cons (-) Room air conditioner wasn’t the best and rooms decoration are a bit old.
Latest deals for Riu Playacar
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Deals from
$157
•Cheapest rate per nightCompare prices for Double room, Standard room and 25 more Riu Playacar deals.
Double room, bed type unknown
$166
nightly with fees
Double room, bed type unknown
$178
nightly with fees
Double room, bed type unknown
$199
nightly with fees
Double room, bed type unknown
$221
nightly with fees
Standard room, bed type unknown
$263
nightly with fees
Double room, bed type unknown
$293
nightly with fees
Double room, bed type unknown
$332
nightly with fees
Standard room, bed type unknown
$346
nightly with fees
Standard room, bed type unknown
$383
nightly with fees
Double room, bed type unknown
$421
nightly with fees
Double room, bed type unknown
$460
nightly with fees
Double room, bed type unknown
$696
nightly with fees
Double room, bed type unknown
$795
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Riu Playacar
- Snorkeling
- Outdoor pool
- Beachfront
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Reviews of Riu Playacar
8.8
Very good
778 verified ratings
Wonderful
491
Very good
140
Good
68
Okay
19
Fair
20
Mediocre
12
Poor
28
Summary of reviews
Guests say
Guests consistently praised the hotel's location, breakfast variety, and cleanliness. Many found the beachfront and surroundings beautiful, and several reviews highlighted the quality and diversity of the breakfast offerings. Cleanliness of rooms and public areas was also noted positively. However, some guests reported negative experiences with service, including unresponsive staff and unresolved issues. The quality and variety of restaurant food received mixed feedback, with some finding it repetitive or lacking in flavor.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
179 reviews
7.9 out of 10
18 reviews
8.6 out of 10
3 reviews
9.3 out of 10
1 review
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best features of the Riu Playacar Hotel?
The Riu Playacar Hotel offers clean facilities, a beautiful beach, and a variety of food and drink options. The staff is friendly and accommodating, and the hotel provides a range of entertainment options for guests of all ages.
What are the main concerns about the Riu Playacar Hotel?
Some guests have mentioned issues with room keys, food quality, and unfriendly staff. Additionally, there were concerns about outdated rooms, lack of shade in certain areas, and noise levels in specific locations.
When is the best time to visit the Riu Playacar Hotel?
The high season at the Riu Playacar Hotel is in December, while the low season is in August. Visitors can expect a great location with direct beach access, a variety of programs with the animation team, and a range of bar and restaurant options.
What can guests expect from the hotel staff at the Riu Playacar Hotel?
The staff at the Riu Playacar Hotel is known for being friendly, hardworking, and accommodating. They are always willing to serve and provide top-notch customer service, making guests feel welcome and comfortable throughout their stay.
What are the dining options like at the Riu Playacar Hotel?
The Riu Playacar Hotel offers a variety of dining options, including thematic restaurants with à la carte menus, as well as buffet breakfasts and dinners. Guests can enjoy diverse and tasty food, with a range of choices to accommodate different dietary needs and restrictions.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including the Playacar Golf Club and Mamita's Beach Club. Consider exploring these nearby spots for additional entertainment and leisure options.
Consider All-Inclusive Wedding Packages
If you're planning a destination wedding, the hotel offers all-inclusive wedding packages and planning services. It's worth exploring these options for a hassle-free and memorable wedding experience.
Be Mindful of Room Selection
Some guests experienced issues with room keys and mosquitoes in certain rooms. Consider requesting a room away from potential noise sources and ensuring proper mosquito control.
Diverse Dining Experiences
While some guests enjoyed the breakfast buffet and Italian restaurant, others found the food options mediocre. It's advisable to explore the various dining options available to find the best fit for your preferences.
Family-Friendly Features
The hotel offers a Kids’ Club and child-friendly amenities, making it suitable for families. Families with children can take advantage of these facilities for a more enjoyable stay.
Check for Sustainability Measures
Several guests appreciated the hotel's sustainability measures. If you value eco-friendly practices, it's worth inquiring about the hotel's environmental initiatives.
Stay Informed About Seasonality
The hotel experiences low season in August and high season in December. Consider these factors when planning your visit for a more personalized and enjoyable experience.
Be Aware of Noise Levels
Some guests mentioned noise issues, such as live music outside balconies and loud pool bar music. If you prefer a quieter environment, consider requesting a room away from potential sources of noise.
Stay Vigilant with Personal Belongings
A few guests reported theft incidents. It's advisable to keep personal belongings secure and report any issues promptly to the hotel staff.
Location
Avenida Xaman-Ha, Manzana 6, Lote 6, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Underwater Technical World280 yd
- Playacar Golf Club0.3 mi
- The Reef Marina0.5 mi
- Aviario Xaman Ha0.9 mi
- Terminal Marítima de Playa del Carmen1.3 mi
- Albertos SCUBA1.5 mi
- Parque 28 de julio1.7 mi
- La Fe2.2 mi
- Beyond Diving2.2 mi
- Mexico Blue Dream2.2 mi
- Mamita's Beach Club2.3 mi
- O2 Mexico2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 008-007-003935/2025
Essential information about Riu Playacar
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | February | $279 | $260 |
Cheapest month to stay with an average 33% drop in price. | Most expensive month to stay with an average 44% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Riu Playacar
Which month has the cheapest rates at Riu Playacar?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Riu Playacar is September, with an average nightly rate of $247. The most expensive month is December at $429 per night.
What is the cheapest day to book Riu Playacar?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Riu Playacar is Friday, with an average nightly rate of $245. The most expensive day is Wednesday at $389 per night.
How far in advance should you book Riu Playacar?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Riu Playacar, book around 11 weeks in advance. This could save you approximately 3% compared to booking last minute.
KAYAK's top tips for your stay at Riu Playacar
FAQs when booking at Riu Playacar
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See most recommended stays in Playa del CarmenGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.5 mi | Cozumel Intl | 12.1 mi |