Overview

The Reef Coco Beach Resort

Costera Norte Col Zacil Ha, 77711 Playa del Carmen, QR, Mexico
+52 984 877 2880

$171+

Overall guest ratings

7.5/10 Good
Based on 1,055 reviews

Review highlights

  • 9.2
  • 8.4
  • 5.3
  • 4.8

Good to know

  • Recreation staff is nice
  • Friendly service
  • Great shopping

Nearby

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    About

    Located 4 blocks from 5th Avenue in downtown Playa del Carmen, this all-inclusive resort has its own offshore reef and private beach.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Business center
    • Kid-friendly
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,055 reviews
    • 9.2 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      8.3 "City centre within easy reach, said 83%."
      9.5 "95% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Breakfast is good."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the recreation staff was great."
      8.2 "82% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
      7.3 "Lovely bar service, according to 73%."
    • 6.4 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      6.3 "The price was ok for 63%."
      5.5 "Desserts were ok, said 55%."
      6.2 "62% thought the dining experience was appropriate."
    • 6.4 "Beach is so-so."
      5.2 "Only 52% said the beach was clean enough."
    • 5.3 "Rooms are ok."
      5.5 "Only 55% thought the furniture was functional."
    • 4.8 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      4.3 "57% criticized the plain hotel."
    • 4.5 "Value below average."
      1.6 "84% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      1.6 "84% thought it was overpriced."
      4.6 "54% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 601 reviews
    • 9.0 "Terrific location."
      8.2 "City centre within easy reach, said 82%."
      9.6 "96% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
    • 8.7 "Breakfast is good."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.1 "71% said the recreation staff was great."
    • 6.9 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      5.8 "Desserts were ok, said 58%."
    • 6.1 "Beach is so-so."
      5.3 "Only 53% said the beach was clean enough."
    • 5.7 "Rooms are ok."
    • 4.7 "Value below average."
      1.9 "81% thought it was overpriced."
    • 4.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      1.9 "81% thought it was overpriced."
      4.7 "53% said the wifi quality was bad."
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    Overall Rating

    7.3 Good
    Based on 390 reviews
    • 9.2 "Terrific location."
      9.6 "96% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the recreation staff was great."
      8.1 "81% thought the service was very professional."
    • 6.4 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 6.2 "Beach is so-so."
    • 5.2 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.6 "Value below average."
      1.6 "84% thought it was overpriced."
    • 4.6 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      1.6 "84% thought it was overpriced."
      4.8 "52% said the wifi quality was bad."
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    Overall Rating

    7.4 Good
    Based on 63 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.8 "Good cleanliness."
    • 6.9 "Average amenities."
    • 6.2 "Food is average."
    • 6.2 "Average comfort."
    • 6.1 "Beach is so-so."
    • 5.1 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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