Basics
Services and conveniences
Accessibility and suitability
Bathroom
Outdoor
Bedroom
Things to do
General
Pool
Parking and transportation
Media and entertainment
Laundry
Dining
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideal to visit during the high season in December for a pleasant stay with good weather and a vibrant atmosphere.
How is the quality of the beds at the hotel?
The beds at the hotel are comfortable and provide a good night's sleep, ensuring a restful stay for guests.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing convenience for guests who arrive by car.
What can guests expect from the food quality at the hotel?
The hotel offers good food quality, with a buffet that provides a variety of options, including fruits, vegetables, and meat.
How is the cleanliness and customer service at the hotel?
The hotel maintains a clean environment, and the staff provides friendly and helpful service, ensuring a pleasant and comfortable experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Ground Floor Room
Some guests recommended requesting a ground floor room to avoid having to climb multiple flights of stairs, especially if you have heavy luggage or mobility issues.
Consider Bringing Your Own Towels
A few guests mentioned that they had issues with getting fresh towels daily, so it might be helpful to bring your own to ensure you have a comfortable stay.
Check Room Amenities
Some guests were disappointed to find that certain room amenities, such as a mini fridge or coffee maker, were not available. It's advisable to check the room amenities beforehand and make specific requests if needed.
Be Mindful of Noise Levels
Several guests noted that noise from the pool area could be disruptive, especially at night. Consider requesting a room away from the pool if you are sensitive to noise.
Verify Beach Club Access
Despite the hotel advertising a beach club, guests reported that it was not available, so it's recommended to verify the current status of the beach club before making plans.
Bring Insect Repellent
A few guests mentioned encountering mosquitoes in their rooms, so it's advisable to bring insect repellent to ensure a comfortable stay.
Check for Balcony Hammocks
Some guests were disappointed to find that the balcony hammocks advertised were not available in their rooms, so it's advisable to confirm this before arrival if it's an important feature for you.
Consider Bringing Your Own Toiletries
A couple of guests mentioned issues with bathroom cleanliness and the availability of toiletries, so it might be helpful to bring your own toiletries for added comfort.
Inquire About Wi-Fi Information
Some guests had trouble with the Wi-Fi and experienced difficulties obtaining the necessary information from the reception, so it's advisable to inquire about the Wi-Fi details upon check-in.
Verify Room Location
As some guests reported being assigned rooms in a secondary building, it's recommended to verify the room location and proximity to the main area before arrival to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $69 |
Average price (weekend night) | $59 |
Value for money | 7.7 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.9 mi |