Great price, friendly receptionist
Good location of the A115 motorway so did not have to head into town. There is a shopping centre 5 mins away which makes shopping easy. There is also a Mc Donalds, Quick and other places to eat 5 mins walk. The reception shuts at 2300, there is a "auto reception machine" which can hand out keys and the code for the gated parking on inserting credit card used for booking. However if you book via a broker like booking.com it will not work. Only works if booked the room direct with the hotel. Best to call the hotel and let them advice you.
No climatization of the rooms
breakfast 18 euros, not in right relation for this type of hotel
During our stay Paris was extremely busy due to the car expo and no cabs were available to take us for dinner since we were somewhat away from Paris, so even though the Chateau doesn't usually serve food other than a light breakfast the owners were kind enough to offer to cook us dinner. It was one of the finest dinners I have had in Europe so far! Appetizers, salad, dinner, desert, wine, coffee, all fresh and wonderful! Make sure you have 220 adapters, and a hairdryer though this was not there as indicated. Still a great stay and met great people! Wonderful view from 3rd floor of city! A little pricey. And could not read some reviews, they need to be able to be translated into different languages.
helpful staff, large rooms, quiet environment hard to find (even with GPS), poor breakfast
calm No phone in the room. Wifi not working. No staff available in the castle most of the time. Was given a code to enter the castle but no one was there. Bar closed, no soda/water distributor in the hotel. Castle was unattended all night. Only customers present in the castle.
Clean, staff were wonderful. Lack of amenities... Broken equipment
Proximity to transport connections Poor welcome on arrival - quite disinterested
Location close to the highway, easy to find. Quiet place. Nice tv. The staff at the reception was ok. I had higher expectations. Our room was small and very simple with a dirty appearance. Amazing but ugly design of corridors. No power point available in our room.
Relaxed atmosphere and very friendly and efficient staff, with easy access to local amenities
My initial reservation had wrong date's and I changed it on line, but they would not honor my changed reservation. other thing was, I booked Triple Room - 3 single beds and got 2 single bed for family of 2 adult with 2 young kids???? it's service and Mangagement
Generally everything was good
Very helpful staff. They speak English well. Good location of the hotel in the centre of Cergy, not far from RER. The rooms are small, also the bathroom was very small. The room could be also cleaner. It was however ok for one night.
Very frienly employees and good welcome at the desk. No hotel-parking, very poor and small room, terrible bed with a very thin mattress which caused pain in my body,the food was poor and untasty.
Very helpful staff. It was cheap and clean - just 90 Euros for 2 nights - but you get what you pay for - see below. The hotel and room were very basic. The room was tiny - not much larger than the double bed with a single overhead bunk across the width of the room. More like a hostel than a hotel. There was no kettle to make a cup of tea or coffee, just a pay drinks machine in the lobby. The area seemed fairly rough and we were worried about the car overnight. There was a small off street unsecured car park which turned out to be ok. Note that some of this chain (Premiere Classe) don't have car parks. We swapped our booking after discovering that our original choice only had on street parking. We weren't really happy about leaving all our holiday gear in the room or the car which might not have worried us elsewhere.
The price The noice from the hallway, and that it was allowed to smoke /not smoke in the same floor. That means not separate smoking/non smoking floors.
Handy position coming from UK to Paris.Good staff and relaxed atmosphere.Pleasant area to have a beer after work.
Very cinvienient to the Town. Easy to find. The room was very smelly. Prieiouse guests had been smokeing
It was quiet and I always enjoy having a kettle in my room for making extra cups of tea early morning and late at night. The staff were helpful. It was not exactly in the town but some way out and quite difficult to find.
Very well run hotel managed by a nice and helpful family.
Obliger de dormir dasn la famille car la clef n'etait pas prã©sente a l'endroit prã©vu
friendly helpful staff (we speak no French) Our room had been used by a smoker
This hotel was close walking distance to the Parc des Exhibition for a dog show. They took dogs and had great space for dogs to be walked. Breakfast was very basic and over priced but not many options in the area. Shower was great though! It is quite old and smells a bit when you walk into the rooms. Linens are rough and they only have 2 twin beds or one Queen option. They do not put three people in a room. Had my son with us that sleeps in our bed. They would not allow it. Fire dept has to know how many people in each room and it was a problem to tell them there was three in our room for some reason. Then all of a sudden it was ok. Anyway, make sure to book exactly as described. The comment section of Booking.com does not go to this hotel.
Restaurant (but I stay here a lot and know the Chef is good - not always as good at other Campaniles) Typically Campanile - too much noise from other rooms. Not as good value for money as it used to be.
Simplicity double charging of breakfast
最低15文字以上ご入力ください Tv was no function.
Ease of access. Some staff were not overly welcoming. Unable to obtain any drink (Alcohol or other) before 1900 or after 2300 hrs. (2200 hrs on Sunday). Bathroom and tea/coffee consumables not replenished for the 2nd night.
Value for money was excellent. It was a good choice when the room was just for sleeping in. Breakfast arrangments could have been a little better. Whilst I appreciate it was only 8 euro's per person it probably needed a little more personal touch. You were very much left to sort yourself out.
Secure car park, easy to find using sat nav! Room on the small side!need a uk news channel would be helpful on the tv! Room floors could have been a little cleaner! Breakfast area could be a little cleaner to.
Near motorway. Open on a Sunday night and food provided. Nice to have tea coffee in room. Ample parking. On your website it was stated no parking space; this could have deterred us but we had visited you before' so we knew better. Directions from the motorway going north could have been better, but fortunately we remembered the way from last time.
location and great service I couldnt switch off the air conditioner
The price was good and the staff were all really nice. There are not any real amenities. This Novotel does not include breakfast.
clean and modern, handy for the station, expensive breakfast, picked hotel as advert showed nice pool ! packed my trunks disappointed to find no water in pool !
Private parking, nice breakfast n/a
Food was good, rooms were clean and the ambience was appropriate for the business meetings.
Simple equipment, but sufficient for short term stay.
The kindness of the staff was wonderful. I was moving to France for my first job out of college, and I had to stay here while I was arranging for my apartment. It was very close to the RER station, too. And this hotel was very affordable compared to others in the region.
The manager was very helpful and assisted with everything we needed, including using his printer. Rooms were very clean. Definitely a budget hotel, you can have cheaper rooms if you share a bathroom or pay a little more and have you private bathroom. Its not luxury which is obvious from the price but its very clean and in a residential neighborhood with a few restaurants around it. Perhaps the distance from Paris is a bit far but its a straight short on the RER A to right in front of the hotel. Rooms are very tiny but it suited our needs. Would definitely stay again.
This is a two star hotel and as such it is basic but although simple are clean and all work. in additon the owner is really helpfull, the location is special, it offers really graet vale for money and finally there is free parking which is often so important.
The hotel had a good place to take breakfast The staff was not polite at all and the towels felt like dirty
The hotel was good for a 2 star rating as I tend to try 3 stars and above subject to availability! Nothing really apart from maybe closing down at 10pm in the evening!
Lack of power from 7.30 in the mormning. Was not re-established when I left at 8.10
Adequate Parking area scruffy and dogs barking all night left in car outside. Walls are paper thin between rooms you can hear a light switch being turned on and off.
No wireless connection in the room.
Staff went out of their way to be helpful. They were also exceptionally friendly. Furniture were very uncomfortable and the room small.
Hotel staff where efficient and very helpful.
you get what you pay for.
staff very friendly Shame there were no leisure facilities ie pool or gym
Hotel reception staff were very helpful.
All the Staff on the reception desk, day and night were extremely helpful. They helped with several enquiries I had about travel and transport etc Even though it is quite a large hotel, the friendliness of the staff gave the hotel a warm and personal feel to it.
Very friendly staff. Good in English! The view from my room on utilities
very good ratio comfort/price
Didnt like it at all !!! According to the advert it was supposed to have a TV in every room except for mine !!! Had to walk for 20 mins to the hotel restaraunt
hotel was very cheap and served our purpose for one night stay over. Staff were very helpful. Rooms are very small and basic, but ok for the price. The location/area was not good for restaurants/bars etc
Very ffiendly and helpfull front desk. Breakfast was adequate although limited seating available so had to wait 30 minutes. Bathroom facilities extremely cramped.
Terrible, dirty room, no air conditioning, no ability to lock the door meant I had staff open up without knocking on the door.
Excellent staff. Madame on reception was extremely helpful on the telephone, discussing details of our booking, and very welcoming when we arrived. Also the night porter: friendly and helpful. And the man in charge next day, too. Excellent breakfast; very good value. Turned up by mistake at the 'other' Balladins hotel, just around the corner, where the receptionist, chewing gum and talking on the phone, was in no hurry to help and gave us incorrect directions to the correct hotel. In the end, a hotel guest took pity on us and explained how to find it.
Local to my requirements Hot water failed - no hot shower, but these things can happen any where, it did not put me off the hotel!
It was very quiet, clean. The breakfast was adequate. The location was in an industrial zone and was very hard to find.
Save parking, silence, good breakfast
Clean basic room. 2 good restaurants 100 metres away. No opening window, just a door (which had to be closed for security at night), so very hot. Located in an industrial estate.
private parking small rooms
Breakfast Hotel impossible to find due to bad directions and no signage. In industrial park.
Good value for the money Would prefer to have a pioper shower
There was a distinct bad smell in the room like the floor was cleaned with a dirty mop. I got several bites on my left hand and arm using the blanket to keep me warm. The check in machine was absolutely appalling, kept saying there was no such booking!!
nothing. the room was dirty, not cleaned smelling cigarettes. We have left the room without sleeping init
I paid 4, 80 for breakfast that includued only a variety of bread products and a small bowl of cereal. Totally insuffiecient. The hotel is fine, but the breakfast needs to be avoided.
NOTHING at all. Breakfast offered- very basic, nothing to chose from. Just plain bread, butter and jam/honey to go with it. Tea/coffee/warm milk. The room was awful- very outdated, if you had a shower the whole bathroom floor was covered in water. We could hear the taffic, people coming and going around. Summing up- complete disaster!
Good value for money Basic accomodation but clean
La propreté Petit déjeuner trop limité en choix
Cheap Bit noisy
Clean and reasonably quite considering the location Difficulty with the wifi.
Good food, service. No airconditioniong. Noisey road.
well located - good price - comfort ok
Hotel was very quiet and the staff was nice. We could use a phone to dial out in our room. We were not informed on the website that the hotel reception is closed at Saturday noon until Monday morning. The front desk answers the phone on short periods during the weekend but no incoming calls could be transferred directly to the rooms.
easily accessible air concidtion did not work
It was close to my point of interest Its got no refrigerator, and airconditioning system, and this particularly makes it difficult to sleep at night cos I had to open the windowsfor fresh air and the noise from vehicles on the high way affected my sleep.
The receptionist was very friendly but professional producing hairdryer, iron, scissors and extra pillows when requested. The breakfast was excellent. It was mostly quiet at nights. It was surprisingly basic. Shower rose was not attached to the wall. Two pillows each would have been more welcoming. The standard light did not work and cables looked as if they needed attention. Cosy seats would have added to the experience.
Crean room, We could not use creduit card.
All at ground level, rooms good, parking good. Evening restuarant meal started too late.
The room was little but for one night it was ok. Breakfast was good with freshly baked bread and croissants, 1 kind of cheese and one kind of meet, jam, nutella, honey and boiled eggs but the boiled eggs were very very cold. There were different kind of cornflakes but no milk was provided. Only one cup of (very strong) coffee was offered, they haven't asked if we wanted a second one. The coffee did waked me up which I needed because I hardly slept that night because the bed was to small and very hard. We also got a twinbed, while we had made a reservation for two single beds.
WiFi Very noisy, walls too thin. Room was not cleaned well, there was hair in the bed on the pillow.
Comfortable beds, secure parking, Poor level of lighting in room used plaster in shower, shower head broken, toilet seat not fixed on toilet
staff were pleasent and polite,location was central for visit to Paris. Air conditionar did not work asked at reception to get it fixed but it was never fixed,shower head was leaking,bunk bed in triple room not suitable for teenager as bed very close to ceiling.
compact & fair value for money Unclean. Cigarrette ash on the bedds & the rooms smelt of smoke.
The receptionist was very friendly and helpful. Free wifi. Hard to find. Our reservation made through the internet did not appear to have been properly registered, so had to be done again when we arrived. Small rooms and very cramped bathroom facilities. No soap.
close to train station. cheap. thin walls. not very clean.
ok only french speeking
We arrived late and could book ourselves in with the after hours electronic book in. The room is small and uncomfortable as was the bathroom. The window was broken as well as the toilet seat. When we booked at booking.com two nights were 86 Euro and when we arrived the price had changed to 90 Euro for two nights - although we had the confirmation.
Nothing Computer screen check in difficult and did not recognise booking number. No indication how to open gate to car park. Room not clean (42), paint coming off walls, no towels. System automatically charged for breakfasts we did not want.
Hotel staff was really ver nice and helpfull. Next to hotel is Grill restraunt (a little fast food) but also with next staff. Food was acceptable quality. There are not many possibilities to do something at the evening. Rooms are clear but very simple. But for this price I think it is quite fair. In rooms is a little too cold.