Port Lautour hotels

Port Lautour hotels

Search hundreds of travel sites at once for hotels in Port Lautour

Port Lautour, Vanuatu
Check-in
Check-out
Compare vs. KAYAK |

Where to stay in Port Lautour?

Our Heatmaps tool will help you find the perfect place to stay in Port Lautour by showing you how close hotel options are to major activities

Best Port Lautour hotels

Show all
Sunrise Beach Cabanas Ecoresort - Luganville - Building
1
9.7 Excellent (69 reviews)
Ratua Island Resort And Spa - Port Lautour
2
9.5 Excellent (34 reviews)
Overview Reviews
With a stay at Ratua Island Resort and Spa in Ratua Island, you'll be on the Strip and within the region of Unity Park and Luganville Market. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).
9.2 Excellent
Pros: Breakfast options good Bay with reef right in front of resort, turtles and fish amazing Beautiful water, clean sand, plenty of paddle boards, snorkels etc Quiet, not many guests Private beaches Lots of relaxing spots to read Pool table Deep sea fishing Staff v obliging and helpful Evening entertainment on a couple of nights Plenty of activity options
Cons: No wifi overnight Lighting in villa poor for reading Mats under plates onto which cutlery placed - are they ever washed
10.0 Excellent
Pros: Just incredible resort, small, intimate, beautiful villas and incredible staff
9.2 Excellent
Pros: It felt like home when we arrived. From facility down to service, it had been an amazing experience. The reception gave us a warm welcome and sang farewell song when we left.
Cons: It was a bit far from the main island but a great place if you wanted a gateway.
8.8 Excellent
Pros: The seclusion and privacy of the villas. The fact that the natural beauty of the island was so untouched and raw. The villas fit in with the surrounds perfectly! The
Cons: Although we weren’t in a hurry to get anywhere on the island, the stepping stones along the pathways made it really difficult and tiring to walk around. They need to be brought closer together an easier walk plus more lighting along the path at night.
10.0 Excellent
Pros: This place is well worth the money. The accommodation was gorgeous. You can go snorkelling across a beautiful reef and paddle board/kayak beside many many turtles. The food was first class and the service excellent. BOOK THIS PLACE!!
8.8 Excellent
Pros: The location and environment were special. That was the 6 star experience. The room, although quirky and “different “ did not warrant the expense outlay.
Cons: The lunch buffets were substandard. Promised delicious seafood and charged accordingly, to be presented with sausages and cold potato fries was an insult.
Turtle Bay Lodge - Luganville - Bedroom
3
8.8 Excellent (149 reviews)
Overview Reviews
Located in Turtle Bay, Turtle Bay Lodge is by the ocean, a 5-minute drive from Matevulu Blue Hole and 6 minutes from Nanda Blue Hole. Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
7.9 Good
Pros: Location is great if you want to get a bit of relax, enjoy snorkeling and the sunsets. Plenty of options for excursions and facilities. We hired a car for 1 day so we went for a tour around the island by ourselves. Staff is friendly and always happy to help. Thanks guys!
Cons: We expected to have a much better breakfast.
8.8 Excellent
Pros: Very pretty surroundings and setting by the water. Room was big and confortable. Kayak to the blue hole was lovely although you will need to pay for the rental Dinner options were yummy (although expensive)
Cons: Continental breakfast was really poor- you will need to purchase from the menu Pick up from airport was expensive and had to wait 40 min for other guests to join (it is a shared van) WiFi is only available and the restaurant
6.3 Good
Pros: The location of Turtle Bay is good if you want to visit the east coast of Santo. They have cars for hire as well as kayaks and snorkeling gear. It's nice to be out of Luganville, even if it's expensive to get a taxi up there when you first arrive. The staff were accommodating when we had an early check out and provided us with breakfast the night before.
Cons: The food was pretty average but you don't have much choice as there are no restaurants or any other resorts in walking distance of the property. Everything was pretty experience, but we found that across all of Vanuatu. Some of the staff were helpful but we had mixed feelings on the manager who you needed to catch in a good mood...
8.3 Excellent
Pros: Amazing staff, speak to Daniel (the big guy in the office) to set up cheaper transportation and activities than you could do yourself. Very dedicated to making sure you have an amazing stay. Good restaurant
8.3 Excellent
Pros: Good location with lovely vista and close to many Blue Holes. Very comfy bed and quality of facilities/rooms etc very good. Very friendly and helpful staff. Breakfast included was fresh and plentiful.
Cons: This is a great location for the blue holes and general exploring, including kayaking but the swimming/snorkelling was not as good at this location as other locations.
9.2 Excellent
Pros: Confortable place, well decorated. Beautiful view on the see and islands. Everything available there. Restaurant, bar, snorkeling spot,.. you can even rent a kayak to go to the blue hole. A bit far, but worth it.
Cons: Maybe the restaurant menu can be improved
8.8 Excellent
Pros: Excellent location to visit Matevulu blue hole by kayak! yummy omelette for breakfast :)
Cons: They charged half of the accomodation (and extras fees) to my credit card in advance without my approvement. I wanted to pay by cash only!
10.0 Excellent
Pros: This Lodge is outstanding is so many ways. The unit was great, the restaurant/common area was fantastic and the location was so close to all of the blue holes We absolutely loved staying here and will be back again. Nothing negative to say about our stay. We enjoyed all of our meals and the staff were lovely. Being surrounded by water is fabulous. We hired a car from the hotel and it was easy to drive to all of the beautiful locations. We miss being there already.
Cons: It is about 20 minutes drive to town so you need to stock up before you go. There are no local shops.
10.0 Excellent
Pros: The staff were very kind in making our stay as comfortable and memorable as possible. They helped us book tours and organise day trips on kayaks and sessions on the stand up paddle boards. The food was great and views were stunning. Would 100% return if back in santo!
Cons: Nothing
Aore Island Resort - Aore Island - Outdoors view
4
8.8 Excellent (125 reviews)
Overview Reviews
Aore Island Resort is a stunning Pacific Island retreat with an authentic and welcoming culture nestled in a unique natural paradise. Experience the raw luxury of our private bungalows and indulge in all the dining, relaxation and adventure we have to offer right on our doorstep, overlooking the crystal clear waters of Espiritu Santo, Vanuatu. Just a 2.5 hour flight from Australia and a 10 minute boat trip from the mainland, Aore Island delivers your Pacific island dream – the ideal base for exploring and experiencing the delights of Espiritu Santo. Dive on world class wrecks and snorkel or kayak through secret coral gardens teeming with tropical fish, swing from giant Banyan trees into crystal clear fresh water springs and discover a culture and customs unchanged for centuries.
10.0 Excellent
Pros: Excellent location for privacy, free kayaking, free wifi, breakfast included and reasonably priced other lovely meals.
Cons: All inclusive meal package would be great or breakfast and dinner . Was absolutely fine though
9.2 Excellent
Pros: Amazing location. Friendly staff and Owners. Lots of activities available for those who want to explore. Your own semi-private beach. Delicious food with daily menus.
Cons: Nothing, it was exactly what we wanted. A beautiful, relaxing retreat on a tropical island!!
8.3 Excellent
Pros: Resort has a lovely relaxed feel. Not too big or crowded. Great location. Bungalows are full of character with nice decor. Sun lounges and hammocks on beach are perfect for relaxing. Stand up paddle boards, kayaks and fat bottom bikes, although not in the best condition, were fun.
Cons: Food was average. Double bed would be a bit small for taller/ larger people.
5.8 Okay
Pros: The Island is nice, snorkeling there is fun. The free bikes are also great. And they were very accommodating with late check out, for which I’m very grateful!
Cons: The food was horrible. The staff clearly favored some customers over others. The music at the restaurant is dreadful. The internet is beyond slow.
8.3 Excellent
Pros: This was a great place to go to relax. Local resort staff were excellent and very friendly making a real effort.
10.0 Excellent
Pros: Great location, friendly staff. Lisa and Brad were very nice and everyone was very helpful..
Deco Stop Lodge - Luganville - Building
5
8.9 Excellent (71 reviews)
Overview Reviews
A stay at Deco Stop Lodge places you in the heart of Luganville, within a 5-minute drive of Unity Park and Luganville Market. Featured amenities include express check-in, express check-out, and multilingual staff. Planning an event in Luganville? This resort has 463 square feet (43 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.2 Excellent
Pros: Lovely staff and Dave and Kim were so helpful in arranging tours and helping me get in touch with operators. The place is really comfortable and has beautiful views, a big plus on both in the case that there's not great weather.
Cons: The dinners, although delicious, seemed very expensive considering the low cost of high quality vegetables at the markets.
10.0 Excellent
Pros: The friendly staff, views, & food. Ease w a 3 year old in the accomodation.
10.0 Excellent
Pros: The staff is very helpful and welcoming. Excellent location with a beautiful view of the Pacific
Cons: The continental breakfast was so so
7.9 Good
Pros: Great location just a short walk from town. Views out to the bay were lovely. Really accessible for day adventures and the staff were really helpful with recommendations and organising what we needed. Meals were fantastic and the staff lovely and friendly. Highly recommend as the best place to stay in Luganville!
8.0 Excellent
Pros: Very friendly
Cons: The hot water system was erratic. Would suddenly go cold
7.5 Good
Pros: Staff friendly and helpful. Quiet location with elevated views over rooftops to bay, from pool deck. Extraordinary pre-packed breakfast for early check-out. Room and ensuite facilities clean & tidy. Tea making facilities and fridge adequately stocked. Restaurant offered a selection of starters, mains, desserts and beverages.
Cons: A bit of a trek down hill to township of Luganville, then back up. Probably need to take a taxi. This didn't concern me, as I was only staying one night.
Village de Santo Resort - Luganville - Building
6
8.8 Excellent (106 reviews)
Overview Reviews
Located in Luganville, Village de Santo Resort is by the sea, a 1-minute drive from Millennium Cave Tour Office and 11 minutes from SS President Coolidge. Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
6.7 Good
Pros: Villa was big split in two levels. All villas are located around the pool area which is cute. Ami the hotel manager was very helpful and attentive
Cons: The shower was very difficult to get right and on our last day the hot water wasn’t even working. The location is not walking distance to town despite what other reviews say. Specially at night, you wouldn’t want to do it (the road is not a nice walk anyway). Breakfast is very average and dinner substandard for the incredible price they charge. I had the worse caesar salad of my life for almost $25. On our last night we constantly had tiny particular coming from the roof into our bed and a couple of spots in the floor. Not harmful, just noticeable.
4.6 Okay
Pros: Service was great, breakfast was nice
Cons: Rooms were very plain with no effort put into decorating, meals were overpriced (even water cost more that $7 compared to $1 in the shopping centre), same breakfast every day, was not value for money
10.0 Excellent
Pros: Everything. Our 3rd time staying at beautiful Villige de Santo, as always the staff are amazingly nice and welcoming even all the chefs came out to shake hands and welcome us bakeken :) Congratz to the young chef who starts permanent work this week, last time he cooked me the best hot chips ever. The frenchtoast by all the chefs are also beautiful. They have even formed a stringband which plays on saturday nights. The sung some classic songs like happy birthday and even ELVIS plus more. Its truely an awesome resort and worth it. Look forward to seeing you again soon!
Cons: Nothing
9.6 Excellent
Pros: Fridge, tea & coffee facilities & microwave & cutlery/ crockery. Helpful owners & staff for tours/transport.
Cons: Hot water service too hot to enjoy a shower.
9.2 Excellent
Pros: Breakfast was included which was a lovely start to each day. The room was clean and comfortable and the loft style bedroom was perfect. Loved the outdoor pool and undercover area which meant even on the one rainy day we had, we could still be outside enjoying the tropical vibe. Highlight was definitely the live music on Saturday night - the lovely resort staff transformed into a fabulous brand
Cons: Nothing we didn't like. This place was great and the staff were very friendly and helpful.
9.2 Excellent
Pros: Really friendly staff who were willing to go the extra yard to help us with whatever we needed. Great pool area. Delicious meals at the restaurant.
Cons: WiFi in rooms would be nice. You have to go outside to get it, but the area you go to is in the garden, has comfy seating and is under cover.
9.2 Excellent
Pros: Excellent hosts and helpful staff. Very good food at the restaurant. Easy access to local tours, airport, and town.
10.0 Excellent
Pros: Excellent
Cons: Nothing that made me dislike the property
The Espiritu - Luganville - Bedroom
7
8.5 Excellent (149 reviews)
Overview Reviews
With a stay at The Espiritu in Luganville, you'll be 4 mi (6.5 km) from SS President Coolidge and 12.9 mi (20.8 km) from Matevulu Blue Hole. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Luganville? This hotel has facilities measuring 1033 square feet (96 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
9.6 Excellent
Pros: The breakfasts buffet was superp and not forgetting the comfortable bed and the pool!!!
Cons: Sadly, didn't know that there was no balcony but apart from the unexpected it that difinately meet my expectations
7.9 Good
Pros: I liked the feel of the place and the staff, the pool.
Cons: I liked it all. Maybe the food wasn’t that great.
7.5 Good
Pros: The room was spacious and comfortable. The dining area by the pool was nice and the pool was nice too.
Cons: The bathroom arrangement was very tight. You had to squeeze between the toilet and the door to get into the bathroom. The breakfast dining area was close to the road noise and fumes
8.8 Excellent
Pros: Great little hotel with clean facilities, helpful courteous staff. The food is here is excellent
9.2 Excellent
Pros: The staff at the Espiritu were amazing. Very friendly, always ready to help out or just have a chat by the bar! The bar/pool/restaurant have a great, relaxed vibe. Exactly what I was after
Cons: I can’t think of one thing! It’s exactly as advertised with the huge plus of being the friendliest hotel I stayed at on my trip so far :-)
7.5 Good
Pros: Breakfast included in price not fantastic; white bread, no cooked eggs.
Cons: Noisy location
Beachfront Resort - Luganville - Building
8
8.3 Excellent (171 reviews)
Overview Reviews
Located in Luganville, Beachfront Resort is by the ocean, a 2-minute drive from Luganville Market and 11 minutes from SS President Coolidge. Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. This resort has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
9.0 Excellent
Pros: The staff are excellent. A special thanks to Dave and Andrea in reception. All staff are relaxed and pleasant and always attentive to your needs.
8.8 Excellent
Pros: It is a very nice and pleasant place.
Cons: Coolidge bar is very overpriced, but as everywhere on the island. Be ready to accept this condition!
7.5 Good
Pros: Breakfast was very limited
Cons: with some of the staff there was a communication barrier
10.0 Excellent
Pros: Great location close to Luganville with a range of accommodation options. Great pool and large open areas for the children to play. Very friendly and helpful staff. The included breakfast was lovely.
9.2 Excellent
Pros: Everything was OK, I liked the propriety,the staff, the room, the pool but the best was the dinner, especially the poulet fish. The breakfast was basic but OK.
Cons: Not the best location but if you rent a car it is OK, not very far from the city. I didnt like the beach... a grey-brown sand ,like a dust.
9.6 Excellent
Pros: Quiet. Water access. Spacious grounds. Nice pool. Nice meal area. Good breakfast. Nice menu selection for other meals.
Cons: A little far from town but not too far.
9.0 Excellent
Pros: I liked the breakfast in the morning & the fact it was included in the price. I also liked the use of the kitchen & lounge room with book exchange. This was really useful for a budget traveller.
Cons: No WiFi in the room & staff weren’t very good at helping with organising trips/tours.
7.1 Good
Pros: Staff were amazing! Very friendly and efficient.
Cons: Should have researched more thoroughly. No real beachfront to speak of. Narrow strip of sand with choppy water - not somewhere for swimming or snorkelling. Bathroom very old and could do with upgrade.
8.8 Excellent
Pros: Pool was close and the ocean just outside the garden.
Cons: Wifi could be better and missing TV on the room.
Lope Lope Lodge - Saraotou - Bedroom
9
8.4 Excellent (17 reviews)
Hidden Cove Eco Retreat - Saraotou - Building
10
9.8 Excellent (4 reviews)
Overview Reviews
Hidden Cove Eco Retreat offers a small, private accommodation on the waterfront featuring luxury tents designed for couples. Guests enjoy exclusive use of a plunge pool and marble bathroom with a French bathtub for 2. Situated on Espiritu Santo Island, Hidden Cove Retreat is 15 km from both Luganville and Pekoa International Airport. Restaurants, a bar and a day spa are all within 5 minutes’ drive. The spacious tent villa features a romantic four-poster bed and a tropical garden shower. Offering direct access to the beach, it opens out to a large patio deck with stunning water views, outdoor furniture and BBQ facilities. The fully equipped kitchen is stocked with self-catering facilities. Breakfast provisions of freshly baked bread, cereal, fresh fruit and yoghurt are delivered daily. Gourmet in-room meals and picnics can be arranged. Guests have free use of electric bicycles and kayaks. Hidden Cove Eco Retreat also offers board games, a DVD library with DVD player, a flat-screen TV and an iPod docking station. Massages, local island tours and cultural activity arrangements can also be made.
10.0 Excellent
Pros: Comfortable and exquisite coastline
Cons: Not much
10.0 Excellent
Pros: The villa is so very special. Such a magical experience
Overview Reviews
When you stay at Luganvilla Business Hotel and Restaurant in Luganville, you'll be near the beach, within a 15-minute walk of Unity Park and Luganville Market. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
9.6 Excellent
Pros: Room very clean, staff very accommodating, free transfers to & from the airport. 2 new Water bottles every day. Great English breakfast.
Cons: We found the area around pool area needed repairs. Deck lifting and even though a pool cleaner was going it felt slimy on sides & under foot. The air-con was not stable. A few times the Power went off in afternoon & staff forgot to reset it. Most TV stations in French.
8.0 Excellent
Pros: I like the fact that the staff were kind and always happy to assist the guests. The owner was also available to chat with his guests so that was very nice.
Cons: I think the pay tv service could improve a bit, maybe get Digicel PlayGo tv or Servicom tv is always good. Many channels for the guests to watch and pick from
5.8 Okay
Pros: Local staff were friendly and helpful
Cons: 1. Breakfast was the same every morning 2. Amenities and room details were not the same as advertised. No phone in the room, TV never worked during our stay, there were cups and a jug but no tea/coffee even tea spoons, no iron which we had to ask for and signed out & in for using it. 3. Only 1 power point which was used for the lamp. 4. The internet was not working for most (5days) our stay. 5. No instruction manual for guests information such as emergence evacuation, contact details if guest need assistance etc.
9.6 Excellent
Pros: Basic
Cons: No TV working
6.7 Good
Pros: VERY comfortable bed. Puck up and drop off to airport was on time and good quality vehicle.
Cons: Overpriced for what is Not an international standard accomidation, poor building quality, pool was unclean and slimy a real health hazard, pool surrounds are warping with sharp rusty screws exposed, slamming doors in echoing hallway, choice of breakfast is very limited and the same every morning, water in shower/bath was less than luke warm and didn't improve despite request and staff trying to fix it.. No tea and coffee makinf facilities available in room you have to go diwnsrairs to ask and they will bring some up.
7.9 Good
Pros: In the centre of town, big rooms, comfortable bed and a big Olympic sized pool. Clean but sterile. Poor staff were so friendly but their hands were tied in respect if some of our needs ( see below) They helped with broadening limited breakfast choices.
Cons: Lack of atmosphere, clinical like a hospital. Very few guests, 2 or 3 in a place that can take 38. Like a ghost hotel. What really annoyed me beyond belief was the fact that it was the only place in Luganville with a TV in the room. Only problem was that it would only broadcast in French from Noumea. Other gusts have vigorously complained as I did, but the owner a Vanuatu born Chinese( who owns half of Luganville) did not care. His arrogance in this regard is annoying. Many Australians come here and no one speaks French. As an owner his downright disrespect for his paying customers is appalling. Staff told me everyone complains about that issue. Asked if I could have access to a DVD player in room and owner said no. Also to get hot water in the brand new bathroom the tap for hot water had to run for 15 minutes. A complete waste of water. The whole experience felt like the Truaman show.
6.3 Good
Pros: My plane was delayed, but there was not issue or drama with the motel picking me up from the airport at 1.30 in the morning. It was very much appreciated
Cons: There was no hot water in the shower and the bed was VERY hard.
8.3 Excellent
Pros: A nice new hotel, wonderful staff, clean comfortable rooms. Good location and nice breakfast which you have to pre order. No buffet
Cons: There is no elevator and the staircase is very high to reach the first floor so not super convenient with heavy suitcases. The hotel has an amazing 25 metres swimming pool being the reason why i chose it. However the water got green so they need to maintain it better
Hotel Santo - Luganville - Building
12
7.7 Good (76 reviews)
Overview Reviews
Offering a swimming pool, a restaurant and a bar, the 2-storey Hotel Santo Luganville is just 5 minutes’ walk from the local bars and shops. All rooms offer a patio or balcony. Ideally located for guests to experience world-renowned Espiritu Santo diving spots, the hotel is 10 minutes’ drive from Pekoa Airport and a 1 hour flight from Port Vila. Each room offers lovely sea or pool views or direct access to the gardens or pool area. A refrigerator, tea/coffee making facilities and a private bathroom are standard in all rooms. The tour desk books diving tours and visits to Champagne Beach and the Blue Hole. You can relax by the pool surrounded by tropical gardens or enjoy an evening cocktail from the bar. Free WiFi is available in public areas. The Hotel Santo restaurant serves prime beef or local seafood such as Poulet fish, lobster and prawns. Your included continental breakfast consists of toast, fresh fruit, tea, coffee and juice.
2.5 Mediocre
Pros: Nothing
Cons: Big disappointment
6.7 Good
Pros: Location, cleanliness and friendliness
Cons: Continental breakfast was very low standard
8.8 Excellent
Pros: Friendly staff makes most things possible, very helpful with tour bookings. Staff sometimes sits in the hotel after work or during break, which adds to the atmosphere. Great breakfast!
Cons: Sometimes WiFi is not very strong
10.0 Excellent
Pros: The location is excellent and the rooms are comfortable. There is no air conditioning in the huts by the pool (but there is for rooms in the main building) but it is not needed as the windows are louvered and the breeze and fan make it very comfortable. The staff is very friendly and helpful. The pool and grounds are clean and nice.
Cons: The internet works well but the pass code needs to be entered frequently. The howling dogs in the town throughout the night need noise-canceling headphones to mute for good sleep in the pool-side rooms where the windows need to be kept open for air.
9.2 Excellent
Pros: The Raffles of Luganville. Everybody who is anybody will stop by sometime!
Cons: The local mini buses. Stick with the taxis and check the price before you open their door.
5.0 Okay
Pros: The location was centrally located in the main street, with plenty of choices to eat
Cons: Overpriced, in need of renovation
10.0 Excellent
Pros: I loved the fabulous retro ambiance, gorgeous gardens & friendly owner - altogether super clean, comfy and well managed, right in the middle of town for cafe and dining adventures. Highly recommend.
Overview
When you stay at Bokissa Private Island Resort in Bokissa Island, you'll be on the waterfront and within the vicinity of SS President Coolidge. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request).
Overview
Located in Aore Island, Two Canoes Island Getaway is by the sea, within a 5-minute drive of Millennium Cave Tour Office and Luganville Market. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
Overview Reviews
When you stay at Coral Quays Fish and Dive Resort in Luganville, you'll be by the sea, within a 5-minute drive of Millennium Cave Tour Office and Luganville Market. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
4.2 Okay
Pros: Nothing except leaving the last day Probably the guys for the diving. I have asked some informations to one of them. He was friendly and nice to explain the Coolidge Dive. Now if I was not so upset with the hotel and staff approach I would have booked with them but I have decided to give as less as I can to them so I have booked with another diving centre. Anyway they look professional and somebody was going with them.
Cons: Staff are really not motivated and not nice with the clients. I asked about the activities and they replied there is a book on the table go and read it so at the end we did some activities booking directly with them and not through the hotel as they add nothing only a fee. I asked for a taxi and they replied go on the road and stop them. They were not caring at all about you. I have found another couple that was there the first day and they said they moved to another hotel since they don’t like the staff. I would have done the same if not payed. The last 2 days we were alone in the hotel. The breakfast included, what they call continental breakfast is made of pancakes, white bread, milk, coffee (Nescafé), one plate with grapefruit,melon and cereals whatever else like eggs and sandwiches you should buy even a coffee other than Nescafé. Room are like the pictures, water in the shower with a very low flow and wc not working properly. Need a refurbishment. The swimming pool outside is not usable as always dirty and not cleaned. I did not see anybody in the pool in 5 days. The beach is not at all like the pictures and not nice very small and with boats around You are not in the city but you need a taxi or bus to get there (300 VNT each way), consider it The restaurant it is not bad (average), price is expensive to be Luganville but we mostly eat there to avoid transportation and moving. Menu is small but food is ok.
7.1 Good
Pros: Great staff. Good menu.
Cons: Location is a bit away from town. Good for diving trips though.
3.3 Mediocre
Pros: The local staff were very nice and pleasant. By far the stand out and only real positive of this establishment.
Cons: The place feels empty and has little to no atmosphere. The room was overpriced for the standard provided. We got a room at the The Espiritu which was so so much better, and cheaper in price. We felt that there was no real organisation to the hotel and tour desk (there is no desk that is clear to see) We asked one of the dive instructors (maybe a French lady) about options to go diving the following day, she was very unfriendly and tried to pressure close us on booking dives if she went back to ask the office which dive sites they were going on. Was quite awkward and very unprofessional. We did not dive once with them and had a fantastic experience diving with Pacific Dive who are based within The Espiritu Hotel. All in all to summarise, no we did not enjoy our stay and felt we we paid highest rates in all areas for poor return. Would not recommend.
8.8 Excellent
Pros: The bungalows are set in amongst some very old amazing trees. This setting is something that could be promoted more. Lovely staff, all very friendly. Location is out of the way for people who want to explore but perfect if you're there for diving.
9.6 Excellent
Pros: Friendly and attentive staff, peaceful atmosphere and cool airy accommodation.
9.6 Excellent
Pros: The breakfast was amazing as were the staff and the owners
Cons: The WiFi was not great but it’s a remote location so understandable